Support/Weekly Meetings/Notes 2012-05-21: Difference between revisions

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 == Sumo Development Update ==
+* Finishing [http://scrumbu.gs/projects/sumo/2012.9/ sprint 2012.9]
+* Starting [http://scrumbu.gs/projects/sumo/2012.10/ sprint 2012.10] tomorrow
 == UX ==
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 == Roundtable ==
 *'''Please add your comments, questions and updates here.'''
+*[http://studio.michaelverdi.com/post/140 Ibai in 3D]
+Happy Birthday Verdi
+Was asked by my college if i can get a reference from Mozilla firefox about all of my volunteering work what i have had done over the years since 2009
+* feedback from contributors regarding the Mozilla community support facebook page https://etherpad.mozilla.org/mozillasupport-fb
+* [https://wiki.mozilla.org/Army_of_Awesome/Facebook The Facebook Plan]
+What is the chances to get integrated login vie social networking on the support site to make the login for users easier or make a way what people can post a question without logging in like the old site as long as they can provide a email
 == Firefox Status Update ==
+* There's a plan to notify users with a dropdown that Flash is out of date (and possibly not secure). Unfortunately, there's also a problem where Firefox doesn't recognize Flash after the latest Flash update (users have to do a system restart).
 == Metrics ==
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 == Community ==
+[https://support.mozilla.org/en-US/forums/l10n-forum New L10n Forum!]
 == Knowledge Base ==
+*We started renaming and adding topics to articles on Friday. Michael and Matt will finish that up this week.
+**Adding topics is prerequisite for the new landing pages (navigation with product, topic and task browse paths) so that work will happen after all of the articles have topics.
+**Related https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
+*[https://wiki.mozilla.org/Support/KB/Meetings/2012-05-17 Notes] and [http://vreplay.mozilla.com/replay/showRecordingExternal.html?key=BmTzKf0pl00bwbO video] from the last KB meeting (an amazingly brief 45 min).
 == Mobile ==
+*Beta launched last week, expectation is to go to release at end of June. So, L10n for Firefox Desktop 13 is priority.
+*Overall, very positive feedback (Google Play now showing 4 stars for Firefox app)
+*Some negative feedback from large-format tablet users who are still getting XUL product.
+*Mobile start page numbers doubled with the launch, but we saw very few questions and most of them were actual bugs, so they are being filed as appropriate.
 == Services ==
+* Native Sync architecture doesn't allow to have two native Sync apps installed at the same time. Working on documentation, better error message and re-engineering how this is built: https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed
+* Priority for Native Sync is BrowserID integration.
 == Support Forum ==
+* Thursday is a new SUMO day! Can we reach 100% again? Read the blog post: [http://blog.mozilla.org/sumo/2012/05/21/new-thursday-new-sumo-day/ here] and join us on Tursday!
 == Thunderbird ==
+(May 21, 2012 is a holiday in Canada, therefore Roland won't be at the meeting)
+* Please [https://twitter.com/#!/rtanglao/status/202875393064181760 retweet the Vancouver Thunderbird Community Event June 1, 2012 announcement]. Love to see you if you are in Vancouver!