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== Feedback Summary == | == Feedback Summary == | ||
=== Desktop === | === Desktop === | ||
* Firefox 13: Generally OK feedback so far, comments mainly around new features | * Firefox 13: Generally OK feedback so far, comments mainly around new features. Most of the negative comments could be addressed through user education. | ||
==== Issues ==== | |||
We are seeing a 3% decrease in issues for 13 compared to the first two days of Firefox 12. Currently we are seeing reports of the following: | |||
* SPDY cannot connect to Gmail on XP SP3 issue [https://support.mozilla.org/en-US/questions/928731] UPDATE: Ticket filed [https://bugzilla.mozilla.org/show_bug.cgi?id=762162] | |||
* New tab page (probably about 60% negative): | * Avast claims FF 13 update is suspicious [https://support.mozilla.org/en-US/questions/928699] | ||
** | * Possibly something with hotmail/messenger (Can't change status, can't log in, can't read messages -- lots of pt-BR messages) | ||
* | * Slower than previous versions [http://input.mozilla.org/en-US/?product=firefox&sentiment=sad&date_end=2012-06-06&date_start=2012-06-05&version=13.0&q=slow] | ||
* Memory consumption [http://input.mozilla.org/en-US/?product=firefox&sentiment=sad&date_end=2012-06-06&date_start=2012-06-05&version=13.0&q=memory] | |||
New tab page (probably about 60% negative): [http://input.mozilla.org/en-US/?product=firefox&version=13.0&date_start=2012-06-05&date_end=2012-06-06&q=new+tab]: | |||
** Users can't change the search engine on this page. | * Want home page [http://input.mozilla.org/en-US/opinion/2981756] [http://input.mozilla.org/en-US/opinion/2980702] [http://input.mozilla.org/en-US/opinion/2981195] | ||
* Want google [http://input.mozilla.org/en-US/opinion/2981923] | |||
* Don't know how to disable [http://input.mozilla.org/en-US/opinion/2981815] | |||
* Don't know how to manage links [http://input.mozilla.org/en-US/opinion/2981794] | |||
* Think it is a privacy issue [http://input.mozilla.org/en-US/opinion/2981439] - about 40-50% of negative feedback about this feature. | |||
Tabs on demand: | |||
* Don't know how to disable [http://input.mozilla.org/en-US/opinion/2981830] | |||
Home page (about 80% negative): | |||
* Almost universally hated because some people (a number of people) seem to have lost their previous home pages. Also, can't set "blank" as a home page. | |||
* Reset the home page [http://input.mozilla.org/en-US/opinion/2979945] | |||
* Unable to change homepage [http://input.mozilla.org/en-US/opinion/2981845] | |||
* Don't like the new buttons [http://input.mozilla.org/en-US/opinion/2981767] | |||
* Users can't change the search engine on this page. | |||
* Some users are ending up with Yahoo as a home page without their consent. | |||
==== Praise ==== | |||
New Tab Page [http://input.mozilla.org/en-US/?product=firefox&sentiment=happy&date_end=&date_start=&version=13.0&q=new+tab]: | |||
* Dear Firefox, I absolutely adore the history thumbnails that appear now whenever I open a new browser or a new tab. Thanks!! | |||
* I really love the new tab feature added with your latest update! | |||
* The new tab page makes it much easier to get to your favorite websites. | |||
Homepage [http://input.mozilla.org/en-US/?product=firefox&sentiment=happy&date_end=&date_start=&version=13.0&q=%28home+page%29|%28homepage%29]: | |||
* Awesome mozilla firefox 13 with new features off home page.A lot of improvements.Good job by your team. | |||
* Buttons on the bottom of the homepage- handy | |||
Smooth scrolling [http://input.mozilla.org/en-US/?product=firefox&sentiment=happy&date_end=&date_start=&version=13.0&q=Scroll]: | |||
* Smooth scrolling !!! FINALLY ! | |||
* Nice and smoth scroll option.. sss .. | |||
* Smooth scrolling looks very good and faster. thanks! | |||
=== Mobile === | === Mobile === | ||
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** Oh look! First traces of search suggest designs landing [http://www.flickr.com/photos/lucasrocha/7160434745/ screenshot in flickr] | ** Oh look! First traces of search suggest designs landing [http://www.flickr.com/photos/lucasrocha/7160434745/ screenshot in flickr] | ||
* [sync setup] [http://cl.ly/1t3U0o1J1e3h2U2N1g2N 90% use case flow revisions] (Zhenshuo) | * [sync setup] [http://cl.ly/1t3U0o1J1e3h2U2N1g2N 90% use case flow revisions] (Zhenshuo) | ||
* [Identity] Ongoing design of Sign-into-site flows - [http://people.mozilla.com/~zfang/PersonaID/PersonaIDNative1.jpg variant 1], [http://people.mozilla.com/~zfang/PersonaID/PersonaIDNative2.jpg variant 2] | * [Identity] Ongoing design of Sign-into-site flows - [http://people.mozilla.com/~zfang/PersonaID/PersonaIDNative1.jpg variant 1], [http://people.mozilla.com/~zfang/PersonaID/PersonaIDNative2.jpg variant 2] (Zhenshuo) | ||
* [apps integration] Design of app recommendations ongoing (Boriss, with special guest Bryan) | * [apps integration] Design of app recommendations ongoing (Boriss, with special guest Bryan) | ||
* [desktop] | * [desktop] | ||
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==== Marketing ==== | ==== Marketing ==== | ||
*Finalizing materials for releases later this week; getting started on the next round of releases. | * Finalizing materials for releases later this week; getting started on the next round of releases. | ||
* LMesa and GJimenez finishing handoff to LForrest; LForrest to take lead in earnest next week. | |||
==== Press ==== | ==== Press ==== |