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Support/Kitsune/Features/actionable-dashboard: Difference between revisions
Support/Kitsune/Features/actionable-dashboard (view source)
Revision as of 17:46, 30 July 2012
, 30 July 2012→Automated Reporting
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* Improved Article Helpfulness scores | * Improved Article Helpfulness scores | ||
* More actionable data | * More actionable data | ||
* More accessible data | * More easily accessible data | ||
== Possible Solutions: == | == Possible Solutions: == | ||
=== Automated Reporting === | === Automated Reporting === | ||
Create a series of reports that are generated on a regular cadence (or as alerts) and sent to an email alias list. Users wanting to receive the reports can subscribe to the list. | Create a series of reports that are generated on a regular cadence (or as alerts) and sent to an email alias list. Users wanting to receive the reports can subscribe to the list. | ||
These reports could be: | Each locale should have a unique set of reports. These reports could be: | ||
* Overall article helpfullness for individual locale | |||
* Least helpful articles with comments/scores | * Least helpful articles with comments/scores | ||
* Top normalized searches with CTR | * Top normalized searches with CTR | ||
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=== Adhoc Reporting === | === Adhoc Reporting === | ||
* Create a web interface where any contributor can run the above reports for any specific time period | * Create a web interface where any contributor can run the above reports for any specific time period | ||
=== Both === | |||
Preferably we would be able to have both automated and adhoc reporting. | |||