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Thunderbird/Support/GetSatisfaction/TaggingConventions: Difference between revisions
Thunderbird/Support/GetSatisfaction/TaggingConventions (view source)
Revision as of 15:24, 10 August 2012
, 10 August 2012→Tagging Conventions: use gsfntag template
m (some cleanup/updating) |
m (→Tagging Conventions: use gsfntag template) |
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== Tagging Conventions == | == Tagging Conventions == | ||
* use terse/root word form, rather than variations - singular forms NOT plural, i.e. use "crash" NOT "crashes", unless the UI has the plural form // "crash" rather than "crashing" | * use terse/root word form, rather than variations - singular forms NOT plural, i.e. use "crash" NOT "crashes", unless the UI has the plural form // "crash" rather than "crashing" | ||
* | * | ||
* '''{{Gsfntag|closeme}}''' if topic needs to be closed (since GS doesn't have a close topic feature) - consider closing or archiving the topic if no longer relevant using GS archive and/or modifying topic subject so it's as specific as possible ... users tend to "pile on" to generic topics unfortunately | |||
* "add to KB" if topic content needs to be added to the SuMoMo knowledge base; remove this tag when done and add "documented on KB" | * "add to KB" if topic content needs to be added to the SuMoMo knowledge base; remove this tag when done and add "documented on KB" | ||
* '''docs required''' if topic content needs to be added to MDC, Help text or anything else that isn't SuMoMo, remove this tag when done and add "documented on xxx" when done e.g. "documented on MDC" | * '''docs required''' if topic content needs to be added to MDC, Help text or anything else that isn't SuMoMo, remove this tag when done and add "documented on xxx" when done e.g. "documented on MDC" | ||
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** '''compact''' - for folder compact issues | ** '''compact''' - for folder compact issues | ||
*** '''compactask''' - disabling ask fails, or user has trouble with the UI (eg http://gsfn.us/t/31mr2 ) | *** '''compactask''' - disabling ask fails, or user has trouble with the UI (eg http://gsfn.us/t/31mr2 ) | ||
*** '''compactcrash''' - compact caused crash | *** '''{{Gsfntag|compactcrash}}''' - compact caused crash | ||
*** '''compactfail''' - folder failed to compact | *** '''{{Gsfntag|compactfail}}''' - folder failed to compact | ||
*** '''compactlost''' - compact causes dataloss | *** '''{{Gsfntag|compactlost}}''' - compact causes dataloss | ||
*** '''compactwhy'''/'''compactwhat''' - user doesn't understand compact. what is it? | *** '''{{Gsfntag|compactwhy}}'''/'''{{Gsfntag|compactwhat}}''' - user doesn't understand compact. what is it? | ||
** '''system recovery''' - for window system recovery | ** '''system recovery''' - for window system recovery | ||
** '''data recovery''' - for issue related to recovering/restoring data in the profile | ** '''data recovery''' - for issue related to recovering/restoring data in the profile | ||