Websites/Mozilla.org/Archive/Support: Difference between revisions

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(New page: Planning for www.mozilla.org/support/ and all its sub-content. == The Plan == www.mozilla.org is a place for learning about the Mozilla project, not a place to find support for Mozilla pr...)
 
 
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<small>[[Mozilla.org|&laquo; Mozilla.org]]</small>
Planning for www.mozilla.org/support/ and all its sub-content.
Planning for www.mozilla.org/support/ and all its sub-content.


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== Directory content ==
== Directory content ==


=== Folders ===
=== Folders ===
* /firefox/ - can be deleted {{Bug|467938}}
 
* /thunderbird/ - still being used. Scheduled to move to mozillamessaging for TB3 RC. {{Bug|455843}}
*<strike>/firefox/ - can be deleted {{Bug|467938}}</strike>
*<strike>/thunderbird/ - can be deleted {{Bug|573283}}</strike>
 
=== Files  ===


=== Files ===
*<strike>inproduct.html - is a backup page for sumo (can be removed) {{Bug|500942}}</strike>
* inproduct.html - is a backup page for sumo
*<strike>consulting.html - should be removed {{Bug|467937}}</strike>
* consulting.html - should be removed {{Bug|467937}}
*<strike>NOMENU - removed</strike>
*<strike>support.css -  /thunderbird/ probably still uses it. Will delete it, when we delete the thunderbird directory.</strike>


== Portal ==
== Portal ==
(Redoing support index.html {{bug|353478}})
<strike>(Redoing support index.html {{bug|353478}})</strike>


Products we should link to:
Products we should link to:
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* Sunbird & Lightning
* Sunbird & Lightning
* Bugzilla
* Bugzilla
For products not listed, we will have an "Other" option which will point to another page, which will list:
* Other Applications and Distributions Forum hosted by Mozillazine
* "mozilla.support.other" newsgroup/mailing list/Google Group
* #mozillazine  channel on IRC

Latest revision as of 23:59, 1 October 2012

« Mozilla.org

Planning for www.mozilla.org/support/ and all its sub-content.

The Plan

www.mozilla.org is a place for learning about the Mozilla project, not a place to find support for Mozilla products. Product support should be found on each product website. So the plan for www.mozilla.org/support is to turn it into a portal, sectioning it by product with each product having one link it's corresponding support site.

Directory content

Folders

Files

  • inproduct.html - is a backup page for sumo (can be removed) bug 500942
  • consulting.html - should be removed bug 467937
  • NOMENU - removed
  • support.css - /thunderbird/ probably still uses it. Will delete it, when we delete the thunderbird directory.

Portal

(Redoing support index.html bug 353478)

Products we should link to:

  • Firefox
  • Thunderbird
  • SeaMonkey
  • Camino
  • Sunbird & Lightning
  • Bugzilla

For products not listed, we will have an "Other" option which will point to another page, which will list:

  • Other Applications and Distributions Forum hosted by Mozillazine
  • "mozilla.support.other" newsgroup/mailing list/Google Group
  • #mozillazine channel on IRC
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