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Discussion Forums/Request For Comment: Difference between revisions
Discussion Forums/Request For Comment (view source)
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=== Google Groups Syncing === | === Google Groups Syncing === | ||
Discussion Forums are synchronized from email to | Discussion Forums are synchronized from email to NNTP newsgroups (the Usenet), hosted at [news://news.mozilla.org/ nntp://news.mozilla.org/]. These newsgroup messages are synced by Google Groups and in turn provide a web interface to post responses that then show up correctly as expected on the email list. For various reasons, Google Groups has [http://blog.gerv.net/2012/07/google-groups-fail/ had trouble reliably syncing posts] from our mozilla.* newsgroups([https://bugzilla.mozilla.org/show_bug.cgi?id=716007 bug 716007], in particularly new Forums that get created from time to time. This inconsistency causes confusion and fragmentation of the conversation, and ultimately frustration. | ||
=== Newsgroup gateways break threading === | === Newsgroup gateways break threading === | ||
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(added by asuth) | (added by asuth) | ||
=== Unreliable Web archive creation (Google Groups) === | |||
Google has had trouble creating new groups for new Mozilla lists. We have also had trouble getting the groups created in a timely manner. There are still several Mozilla lists without Web visible archives. (See {{bug|716007}}) We need a more reliable Web archive solution. | |||
=== Unreliable archive - some messages aren't archived (Google Groups) === | |||
As Myk describes [https://bugzilla.mozilla.org/show_bug.cgi?id=716007#c40 here], some messages to a mailing list may not make it to the corresponding Google Group. We need a reliable archive of our discussions. | |||
=== Long Term Future of Google Groups? === | |||
It's unclear (to me) what Google's long-term commitment will be to the Google Groups archives. When first launched it provided a significant advancement (for the time) in making Usenet more broadly accessible, and they made a big push to make it a rich archive (eg Dejanews acquisition, incorporation of backup tapes from the early days of Usenet). | |||
Since then the UI has become stale (though not long ago it got a much-needed refresh), it has a spotty quality record (see other sections in this document, and I've seen issues in non-Mozilla groups too), and the usage of Usenet as a discussion medium has continued to drop. | |||
As we a consider a replacement, if we use a 3rd party service we should consider if and how we are able to extract/mirror content so it can be migrated in the future. | |||
=== Stuck in a Web 0.1 World === | |||
I know, I know. Those kids using HTML in your email need to get off your lawn. | |||
But every participatory environment on the web these days allows some form of rich content. Images, link previews, content formatting, etc. As one example, look at how useful [http://stackoverflow.com/questions/12748246/sorting-1-million-8-digit-numbers-in-1mb-of-ram/ StackOverflow answers] can be when answers have visual explanations and nicely formatted code. | |||
The inability to include images makes the current forum options useless for most UI/UX discussions (which is part of why you'll not find much usage from Firefox FE/UI/UX people there). | |||
=== <<insert your own>> === | === <<insert your own>> === | ||
== Desired Features == | == Desired Features == | ||
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A tablet or mobile-friendly interface, as a growing number of users will be using Firefox for Android, etc. | A tablet or mobile-friendly interface, as a growing number of users will be using Firefox for Android, etc. | ||
[dolske] I would qualify this a bit: A first version should be readable on a mobile device. Given the large overall scope of this project, and the tendency of mobile device usage to be more in the realm of consumption than generation, a polished interface for contributing via mobile would be entirely fair to defer to a followup version. Especially considering that email/google isn't a great experience on mobile today. | |||
=== Improved Moderation tools === | === Improved Moderation tools === | ||
Being able to crowd-source the task of moderation would be a great way to encourage participation and ease the burden of current List Admins. | Being able to crowd-source the task of moderation would be a great way to encourage participation and ease the burden of current List Admins. | ||
There must also be explicit moderation tools for list moderators. The inability to block abusive users, redirect disruptive threads, halt flamewars, etc is a major reason why many avoid the existing discussion forums. | |||
=== Make it easier to spin up new mailing lists === | === Make it easier to spin up new mailing lists === | ||
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* Improved web API, allows for automation of common tasks (subscribe, create) | * Improved web API, allows for automation of common tasks (subscribe, create) | ||
* http://wiki.list.org/display/DEV/Mailman+3.0 | * http://wiki.list.org/display/DEV/Mailman+3.0 | ||
=== Nabble === | === Nabble === | ||
| Line 109: | Line 129: | ||
* http://diasporaproject.org/ | * http://diasporaproject.org/ | ||
=== | === SaaS Hosted Solutions === | ||
* Jive Social Intranet | |||
** Activity Stream | |||
** Microblogs | |||
** http://www.jivesoftware.com/social-business/solutions/social-intranet/features | |||
* | * Zyncro | ||
* | ** http://www.zyncro.com/en/overview/features | ||
=== | * ThoughtFarmer | ||
** http://www.thoughtfarmer.com/ | |||
* Socialtext | |||
** http://www.socialtext.com/ | |||
* Qontext | |||
** http://www.qontext.com/ | |||
* IdeaPlane | |||
** http://ideaplane.com/ | |||
=== Misc === | |||
* phpBB? This seems to be extremely widely used, and is the first thing I think of in this realm. Dare I say it also has the benefit of familiarity for Mozillazine users. | |||
== Relevant Reading == | == Relevant Reading == | ||
* [[Discussion_Forums/Problem_Statement]] | |||
* https://wiki.mozilla.org/Discussion_Forums | * https://wiki.mozilla.org/Discussion_Forums | ||
* https://wiki.mozilla.org/MozCampEU2012/Future_of_Discussion_Forums | * https://wiki.mozilla.org/MozCampEU2012/Future_of_Discussion_Forums | ||