GearStore/FAQ: Difference between revisions

GearStore/FAQ (view source)

111 bytes added , 14 January 2013

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 ==FAQ==
+===Who can file a bug for gear?===
+All Mozilla '''paid-staff''' are able to file a bug to obtain gear according to the approved use guidelines. While volunteers cannot file a gear bug here, they can be sent gear that has been awarded to them by a member of paid-staff as a thank you for all of their hard work.
+Mozilla Reps are encouraged to rely on their current, well-established method for ordering gear for events and projects.
+Finally, Mozillians who are not Mozilla Reps can also request gear through a [https://reps.mozilla.org/people/#/ Rep] in their area. When possible, please request gear from a Rep at least one month in advance.
 === Is there special gear for those onboarding at Mozilla? ===
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 We'd like to evalulate some form of this for later in 2013, but our priority is getting gear into the hands of Mozillians.
-===Do Mozilla Reps use this system to order gear now?===
-Not at this time. Mozilla Reps are encouraged to rely on their current, well-established method for ordering gear for events and projects.  Of course, you can always gift a Mozilla Rep a voucher!
-===How do volunteers - who aren't Mozilla Reps - request gear for events?===
-Volunteers who are not Mozilla Reps can still request gear through a [https://reps.mozilla.org/people/#/ Mozilla Rep] in their area. When possible, please request gear here at least one month in advance.
 === What about special orders? I don't see the item I want ===