Support:TikiWiki Features: Difference between revisions
Jump to navigation
Jump to search
(i understand what quicktags are a bit more now) |
MarcLaporte (talk | contribs) (it's live now!) |
||
| (3 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
<small>[[Support|Support]] » [[Support:TikiWiki_Features|TikiWiki Features]]</small> | |||
This page is intended to list TikiWiki features, plug-ins, or configurations that line up to our wants and needs in a support product. This will help us remember what we want set up in the official system. | This page is intended to list TikiWiki features, plug-ins, or configurations that line up to our wants and needs in a support product. This will help us remember what we want set up in the official system. | ||
TikiWiki in action on the support site: | |||
http://support.mozilla.com/ | |||
{| border="1" | {| border="1" | ||
| Line 8: | Line 13: | ||
| Allows the user to choose different versions of a document. | | Allows the user to choose different versions of a document. | ||
| | | | ||
* | * In Tiki 1.9.8, supports more than 2 versions | ||
* Need to have it automatically pick (based on UA) | * Need to have it automatically pick (based on UA) | ||
|- | |- | ||
Latest revision as of 22:47, 5 December 2007
This page is intended to list TikiWiki features, plug-ins, or configurations that line up to our wants and needs in a support product. This will help us remember what we want set up in the official system.
TikiWiki in action on the support site: http://support.mozilla.com/
| Requirement | Implementation | Description | Caveats |
|---|---|---|---|
| Splitting content by version number or OS | Plugin Versions | Allows the user to choose different versions of a document. |
|
| Friendly URLs | .htaccess change | Just rename _htaccess to .htaccess when we get env (doesn't work on steelgryphon.com) | |
| Tagging | Offered out of the box in next version, can be backported | ||
| Search - locale-specific | Adding a filter | ||
| Search - KB results first | |||
| Search - synonyms | |||
| Editor review | Via categories | What configuration do we need for this? (do you mean something like 1-todo, 2- needs review 3- approved & public ? | |
| Real time chat | [1] | ||
| Feedback on users | Score or Karma | Score goes by activity, Karma goes by quality | |
| Feedback on articles | Article rating/commenting (do we want was this page helpful? yes/no) | ||
| Reporting of inappropriate content | Out of the box for forums, but not wiki pages. | ||
| Localization of UI | Out of the box. | Fully localizable, currently fully available in 10 locales. | May need to localize any changes we make to the out-of-the-box product. |
| Localization of content | Out of the box for Wiki pages & News articles | For forums, we make one or many rooms per language. | |
| Hosting of content (video, image, Flash) | Out of the box | ||
| Statistics (Popular pages, popular searches, individual user paths) | Some basic stuff, out of the box | ||
| Article comments | Out of the box | Old comments must be cleaned out by editors, because they can become irrelevant to the new wiki page content. | |
| Encourage search | UI changes | What kind of things do we need to change? | |
| Thread statuses | what are the possible statuses and who decides on changing them? | ||
| Single sign-on | Out of the box, option to use LDAP with external places | ||
| Good editor | Creating plug-ins for new tags (easy), admin quicktags for giving them icons | Need to modify quicktags to remove things we don't want people to use and add things specific to us (ex: menu sequence formatting) | |
| Tree structure for Firefox Help content | Out of the box | ||
| Automatically doing something when people don't get a response or question is not answered | |||
| Automatic collection of user data (ex: version) visible to others | |||
| Manual collection of user data (ex: URL) visible to others |