Mobile/Projects/Telemetry probes for Fennec UI elements: Difference between revisions

Revision as of 21:15, 16 December 2013

Tracking

Meta-bug to be filed

Goals

We need more data about how users actually interact with our browser, and we can create a valuable source of data by building more telemetry probes into our UI.

What data?

General usage patterns

Need a session for each "screen" in order to facilitate heatmapping etc.
How are people opening Firefox?
- [how] Different telemetry session types — allows for partitioning behaviors between these usage types.
- Tapping Firefox icon on Android homescreen
- Link from another app
- Android Homescreen bookmark
How often are people opening (focusing) Firefox?
Duration of each browsing session?
- Number of pages visited
- Number of tabs open
  - On restore!
[P1] What are people doing?
- How are users getting to a page?
  - Searching
    - Breakdown of providers used
    - Are they using suggestions?
  - Typing URLs
  - Retrieving Saved Stuff from Home
    - which parts?
  - Coming in from an outside link
  - Tapping: row, thumbnail/top site
- How are users saving stuff? + bounce time, if applicable
  - Bookmarking
  - Sharing
  - Opening in new tab
  - Adding to reading list
- How are tabs used?
  - Comparison?
    - Actively switching through tabs in a "short" session
      - More tab switching events than tabs
      - Tab switching interspersed (or not) by other events (loading page)
      - Also keep track of re-opened tabs
    - Read later?
    - Do they just collect over time?
      - Tab lifetime between sessions?
  - Amount of effort spent in typing
    - Searches
    - URLs
    - Other web inputs — in content
  - Device orientation (landscape vs portrait)
  - Methods of exiting Firefox (home, closing tab, etc).
- Relative popularity of Private / Guest Browsing
  - For detailed recording within: [privacy-review-needed]
- Extent to which people customize the browser
  - In Settings
  - with Add-ons
Heatmap of browser UI usage
- Context of what to overlay heatmap on
- Are we prioritizing the right stuff?
How does this differ on phones vs. tablets?

Technical details

TBD

Research/references

Note: Make sure Insights & Metrics teams are aware of what we're hoping to do once we have this a bit more solidly defined.

An etherpad that needs a lot of work: https://etherpad.mozilla.org/FxATelemetry

UX design

Not handed off yet

Quality criteria

No user-perceptible performance degradation
All goals are met
All user stories are implemented & tested

@@ Line 6: / Line 6: @@
 == What data? ==
-''What questions do we want to answer? What data are we looking to collect?''
+=== General usage patterns ===
+* Need a session for each "screen" in order to facilitate heatmapping etc.
-TBD
+* How are people opening Firefox?
+** [how] Different telemetry session types — allows for partitioning behaviors between these usage types.
+** Tapping Firefox icon on Android homescreen
+** Link from another app
+** Android Homescreen bookmark
+* How often are people opening (focusing) Firefox?
+* Duration of each browsing session?
+** Number of pages visited
+** Number of tabs open
+*** On restore!
+* [P1] What are people doing?
+** How are users getting to a page?
+*** Searching
+**** Breakdown of providers used
+**** Are they using suggestions?
+*** Typing URLs
+*** Retrieving Saved Stuff from Home
+**** which parts?
+*** Coming in from an outside link
+*** Tapping: row, thumbnail/top site
+** How are users saving stuff? + bounce time, if applicable
+*** Bookmarking
+*** Sharing
+*** Opening in new tab
+*** Adding to reading list
+** How are tabs used?
+*** Comparison?
+**** Actively switching through tabs in a "short" session
+***** More tab switching events than tabs
+***** Tab switching interspersed (or not) by other events (loading page)
+***** Also keep track of re-opened tabs
+**** Read later?
+**** Do they just collect over time?
+***** Tab lifetime between sessions?
+*** Amount of effort spent in typing
+**** Searches
+**** URLs
+**** Other web inputs — in content
+*** Device orientation (landscape vs portrait)
+*** Methods of exiting Firefox (home, closing tab, etc).
+** Relative popularity of Private / Guest Browsing
+*** For detailed recording within: [privacy-review-needed]
+** Extent to which people customize the browser
+*** In Settings
+*** with Add-ons
+* Heatmap of browser UI usage
+** Context of what to overlay heatmap on
+** Are we prioritizing the right stuff?
+* How does this differ on phones vs. tablets?
 == Technical details ==