Support/Scaling: Difference between revisions
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*what we need to do | *what we need to do | ||
** Get redirects up and fixed (Thurs. AM) [https://bugzilla.mozilla.org/show_bug.cgi?id=425372] [https://bugzilla.mozilla.org/show_bug.cgi?id=425377] | ** Get redirects up and fixed (Thurs. AM) [https://bugzilla.mozilla.org/show_bug.cgi?id=425372] [https://bugzilla.mozilla.org/show_bug.cgi?id=425377] - DONE | ||
** Turn SUMO back on post-peak-time (12pm PST?) [https://bugzilla.mozilla.org/show_bug.cgi?id=425405] | ** Turn SUMO back on post-peak-time (12pm PST?) [https://bugzilla.mozilla.org/show_bug.cgi?id=425405] | ||
** Fix [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&classification=Client+Support&product=Sumo&target_milestone=0.6&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&resolution=---&priority=P1&emailtype1=substring&email1=&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&known_name=Sumo-0.6&query_based_on=Sumo-0.6&field0-0-0=noop&type0-0-0=noop&value0-0-0= P1 bugs in 0.6 list] before b5 | ** Fix [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&classification=Client+Support&product=Sumo&target_milestone=0.6&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&resolution=---&priority=P1&emailtype1=substring&email1=&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&known_name=Sumo-0.6&query_based_on=Sumo-0.6&field0-0-0=noop&type0-0-0=noop&value0-0-0= P1 bugs in 0.6 list] before b5 | ||
Revision as of 13:58, 27 March 2008
Scaling of support.mozilla.com
- Firefox 3 beta 5 will be replacing in-product help with support.mozilla.com, likely to happen next week (wed/thurs)
- help will redirect user to sumo front page
- from there user can click on common articles and tutorials
- Already having issues this week combined with other complications from release traffic
- what we need to do
- Get redirects up and fixed (Thurs. AM) [1] [2] - DONE
- Turn SUMO back on post-peak-time (12pm PST?) [3]
- Fix P1 bugs in 0.6 list before b5
Questions about where we are now
- how many boxes serve up sumo?
- how many databases are used by sumo?
- is it possible to adjust NS cache rules to be more squid-like so entries don't randomly expire?
Possible outcomes
- configure NS to cache all sumo links more aggressively (think super-squid)
- use squid if necessary
- cron to auto-pull a static version of SUMO landing page from Fx help, point redirects at this static version
- cron to auto-pull static versions of all Fx in-product pages as above
- back out b5 patch to give us more time to test/scale (last resort)