Webmaker/Workweek

Who came?

https://webmaker.etherpad.mozilla.org/feb2014workweekattending

What we worked on

• Engagement Ladder. Quick wins that make it easier for people to climb the ladder. Plus a dashboard for measuring contribution.
• A contributor metrics service. Prototype for "MakerMind," a new Webmaker.org service that listens for contributor activity to feed it into a dashboard, BadgeKit, etc.
• Web Literacy UX. Prototype user experience for the Web Literacy Map.
• Content. Fill the Web Literacy Map with our best current content. Make a punchlist of gaps. Prep a pilot for a community content sprint to fill them.
• "Teach the Web" training. Polished packaging and a schedule for our online course and training.
• Maker Party. A documented plan for what we're doing this year. Tickets for shipping better events UX.
• Metrics. Knowledge transfer. Best practises for building metrics into all of our software. Running data analysis, A/B tests, and campaigns. A website metrics dashboard.
• New markets. A plan for which new locales and communities will webmaker engage with in 2014
• Localization. Planning and technical strategy for "right-to-left languages."
• User testing and co-design. Kits that make it easy for community to run user testing events.
• Code contribution. New approaches for making code contribution easier.
• Firefox integration. Demos of new approaches for integrating Webmaker within Firefox.
• Skillshares. Bootcamps and demos. For Front End best practices, MakerStrap, DevOps, working with Bugzilla and Github, how to develop in Webmaker, + more.

Progress

Check the [Scrumboard!]

Scrums

Web Literacy UX

• https://etherpad.mozilla.org/weblitasUX
• Turning the Web Lit Map into a delightful user experience & engine for contribution
• [workweek] [workweek-weblitux]
• Owner: Cassie

When?

• Mon - Content review. Teaching Kits. User types & paths. Brainstorming.
• Tues - Refine designs. Wireframes. Begin building.
• Wed - Continue building prototype. Create image assets.
• Thurs - Supporting functionality (eg, tagging). Copy.
• Fri - Final prototype

Tasks

1) Content Review

• Consider new approaches for teaching kits. How will badges work into the flow? The objective of this task is to gather all the information / pieces we'll need to be looking at in order to design the "Explore" section.

2) Brainstorm

• Define and visualize user types and user paths. https://bugzilla.mozilla.org/show_bug.cgi?id=965390
• Brainstorm visual ideas for "explore" functionality. https://bugzilla.mozilla.org/show_bug.cgi?id=965395

3) Prototype

• Create wireframes for Web Lit Map / Explore https://bugzilla.mozilla.org/show_bug.cgi?id=965399
• Prototype for Web Lit Map / Explore https://bugzilla.mozilla.org/show_bug.cgi?id=965400

4) Refine

• UX for improved Web Lit tagging https://bugzilla.mozilla.org/show_bug.cgi?id=965405
• Create images for the Web Lit skills https://bugzilla.mozilla.org/show_bug.cgi?id=965436
• Write user facing copy for Web Lit Map https://bugzilla.mozilla.org/show_bug.cgi?id=965439

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Web Literacy Content (a.k.a. #TeachTheWeb)

• Thimble report out
• https://etherpad.mozilla.org/WebLitcontent
• [workweek] [content]
• Fill the Web Literacy Map with initial content. Collect the best existing teaching kits and resources. Tag them. Then invite community to review, fill gaps, and flesh out further. Develop a pilot for a community sprint.
• Owners Kat/Doug

TASKS

• 1) Prep for Community Content Sprint. Get the pieces in place we need to drive that call to action with community. https://bugzilla.mozilla.org/show_bug.cgi?id=965398
• 2) Operationalize our training plans. Document our plan for training and the #TeachtheWeb online course. https://bugzilla.mozilla.org/show_bug.cgi?id=965403
• 3) Update our documentation.
  • Update documentation for: "How to create great teaching kits." https://bugzilla.mozilla.org/show_bug.cgi?id=965285
  • Documentation for how partners can work with us. https://bugzilla.mozilla.org/show_bug.cgi?id=965288
  • How to create a great Webmaker starter make or app. Guidelines and examples for community to create their own. https://bugzilla.mozilla.org/show_bug.cgi?id=965292

PREP WORK

• Build a Webmaker Curriculum Glossary https://bugzilla.mozilla.org/show_bug.cgi?id=965295

SHIPPED

• Platform concepting on the wiki
• Platform schematic
• Gather best Web Literacy curriculum in a spreadsheet: https://bugzilla.mozilla.org/show_bug.cgi?id=964277

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Engagement Ladder

• Notes: https://etherpad.mozilla.org/Engagement-Ladder
• Wiki: https://wiki.mozilla.org/Webmaker/Get_Involved
• bugzilla whiteboard: [workweek][ workweek-engagement ]

Goals

• Tickets for quick wins that make it easier for people to climb the ladder.
• MakerMind prototype.
• A dashboard for measuring contribution.

Owners: Michelle / Jbuck

Scrum Tasks

• 1) Prototype MakerMind: a service for counting contributors across Webmaker. https://bugzilla.mozilla.org/show_bug.cgi?id=966101
  • Document contributor conversion points that MakerMind should track https://bugzilla.mozilla.org/show_bug.cgi?id=966079
  • Create a module to send user actions from each server to MakerMind https://bugzilla.mozilla.org/show_bug.cgi?id=966086
• 2) Build an MVP contribution dashboard https://bugzilla.mozilla.org/show_bug.cgi?id=966286
  • Build some prototype dashboards in Kibana https://bugzilla.mozilla.org/show_bug.cgi?id=966088
• 3) Identify UX improvements to Webmaker.org that will funnel people towards contribution. File as individual tickets. Include plan for testing & measuring results.
• 4) Optimize our use of email. https://bugzilla.mozilla.org/show_bug.cgi?id=966288
• 5) Simplify and optimize communications channels. Simplify, combine and operationalize social and other channels https://bugzilla.mozilla.org/show_bug.cgi?id=965473

Stretch goals

• Document our plan for Webmaker mentors badges https://bugzilla.mozilla.org/show_bug.cgi?id=966289
• Establish Baseline contributor #s from last year. Publish them on the Webmaker wiki. https://bugzilla.mozilla.org/show_bug.cgi?id=966290
• Create an engagement timeline that will attract and onboard new contributors https://bugzilla.mozilla.org/show_bug.cgi?id=966329
• Create prospect lists for engagement outreach. https://bugzilla.mozilla.org/show_bug.cgi?id=966331
• Document Webmaker's "1M Mozillians plan". https://bugzilla.mozilla.org/show_bug.cgi?id=966333
• Move postal service from integrated into each app into a separate service https://bugzilla.mozilla.org/show_bug.cgi?id=966336

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Maker Party

Develop the framework and planning for the 2014 MP campaign.

• https://teach.etherpad.mozilla.org/2014workweekEVENTS or https://teach.etherpad.mozilla.org/MakerParty2014
• When: Wednesday - Friday
• Owner: Amira

Whiteboard tag: [workweek-makerparty]

Scrum tasks:

• Document our plan for Maker Party 2014
  • Comms tasks: https://bugzilla.mozilla.org/show_bug.cgi?id=966356
    • 1) Timeline (start/stop dates)
    • 2) Partners/events -- see Bug 966313
    • 3) Messaging and language
    • 4) Brand and visual assets (digital and physical)
    • 5) Landing page (who builds it, establish scope)
    • 6) Organizing kits & volunteer flow
    • 7) Press and PR strategy
  • Update webmaker.org/party including creating the layout and format for the new page: https://bugzilla.mozilla.org/show_bug.cgi?id=966338
  • Partners
    • Document our plan for on-boarding and working with partners. I think we do still need something specific for Maker Party: https://bugzilla.mozilla.org/show_bug.cgi?id=966313
    • Ship partner documentation: https://bugzilla.mozilla.org/show_bug.cgi?id=965288
  • Engagement Metrics
    • What will we measure? How? Co-ordinate with Metrics and Engagement Ladder track: https://bugzilla.mozilla.org/show_bug.cgi?id=966317

Other TODOs:

• Update event guides. Figure out where they should live going forward. And how they should be packaged. https://bugzilla.mozilla.org/show_bug.cgi?id=957989
• Create tutorial for first time event throwers. Lists of best practices and where to find info: https://bugzilla.mozilla.org/show_bug.cgi?id=966321
• Method to recruit and engage event partners. Create a way to engage with partners and outline expectation before and leading up to events: https://bugzilla.mozilla.org/show_bug.cgi?id=966313
• Tutorial (guide) for post-event strategy. "Now that your event has happened, here's what you need to know next": https://bugzilla.mozilla.org/show_bug.cgi?id=966327
• Event report backs. Create a standardized system for event hosts to report back on their event: https://bugzilla.mozilla.org/show_bug.cgi?id=966330

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Metrics

YOUR INPUT NEEDED

PLACE YOUR BETS HERE

• Place your bets on our first A/B test

Share your test ideas here

• https://etherpad.mozilla.org/webmaker-ideas-for-things-to-test

• Bugzilla whiteboard: [workweek][workweek-metrics]
• Owner: Adam
• Goal: Knowledge transfer and establish working processes. Best practises for building metrics into all of our software. Running data analysis, A/B tests, and campaigns.

• When:
  • Mon: Testing and Optimisation
  • Tues: Webmaker Dashboard
  • Weds morning: Google Analytics for Developers. Weds aft: Google Analytics for Noobs.
  • Thurs: Web Literacy Metrics

Scrum tasks

A/B Testing and Optimisation
PAD: https://etherpad.mozilla.org/webmaker-workweek-metrics-testing

• See some of the tests MoCo have been running on Mozilla.org https://bugzilla.mozilla.org/show_bug.cgi?id=966192
• Add Optimizely tracking tag to webmaker https://bugzilla.mozilla.org/show_bug.cgi?id=966186
• Set up an A/B test for Webmaker.org https://bugzilla.mozilla.org/show_bug.cgi?id=966188
• Ship documented process for setting up, recording and sharing results of A/B tests https://bugzilla.mozilla.org/show_bug.cgi?id=966191

Webmaker Dashboard
PAD: https://etherpad.mozilla.org/webmaker-workweek-metrics-dashboard

• Update the site metrics dashboard for Webmaker.org https://bugzilla.mozilla.org/show_bug.cgi?id=966193
• Ship a public metrics dashboard for Webmaker.org. https://bugzilla.mozilla.org/show_bug.cgi?id=966195

Google Analytics
PAD: https://etherpad.mozilla.org/webmaker-workweek-metrics-ga

• BOOTCAMP: Google Analytics for Developers
  • How to record site interactions with Googla Analytics 'Event' tracking. Show the Documentation and Analytics Module https://github.com/mozilla/webmaker-analytics.
  • Ship updated dev process to include GA Event tracking in new features by default https://bugzilla.mozilla.org/show_bug.cgi?id=966196

• BOOTCAMP: Google Analytics for Noobs
  • Bring your questions about Webmaker stats. List them here: https://etherpad.mozilla.org/Google-Analytics-Questions
    • Decide additional tracking we want to implement https://bugzilla.mozilla.org/show_bug.cgi?id=966203
    • Decide A/B or MVT tests we want to run on webmaker based on GA exploration https://bugzilla.mozilla.org/show_bug.cgi?id=966204

Literacy Metrics
PAD: https://etherpad.mozilla.org/webmaker-workweek-metrics-literacy

• • Ship a draft definition of the metrics that indicate someone is becoming more web literate https://bugzilla.mozilla.org/show_bug.cgi?id=966206
  • Ship a plan/tickets on how we can test this theory and what extra tracking we may need https://bugzilla.mozilla.org/show_bug.cgi?id=966207

Open Discussions:
PAD: https://etherpad.mozilla.org/webmaker-workweek-metrics-open-discussions

• Other tools we want to explore / existing tools we should use more
• Investigate Mozilla's Tableau infrastructure

Prep work

• Check you have access to Google Analytics for webmaker. Add your name here if you don't: https://bugzilla.mozilla.org/show_bug.cgi?id=965328
• Ship Webmaker developer documentation on Google Analytics Events Tracking https://bugzilla.mozilla.org/show_bug.cgi?id=962753
  • Setup an example of event tracking on webmaker sites w/c 20th https://bugzilla.mozilla.org/show_bug.cgi?id=964771

Requested Reading

• (Optional) Adam's talk on conversion rates: http://9slides.com/Talks/Things-they-don-t-tell-you-about-conversion-rates\
• Adam's old template for recording A/B tests: https://docs.google.com/document/d/1F2KNMZsUdNNHINCKWnDB4IE1qU8LlxCRGTxzzPcf_7E/edit
• For using tableau: https://mana.mozilla.org/wiki/display/BIDW/Getting+Started+with+Tableau?src=search
• WIP: Initial gathering of contributor numbers across all mofo https://etherpad.mozilla.org/stresstesting-mofo-contributor-definitions
• THE COUNTING SONG ;) http://www.youtube.com/watch?v=WXvsl8xgRxc

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

DevOps: making code contributions easier

• bugzilla whiteboard: [workweek][workweek-devops]
• Figure out ways we can improve our current processes, from provisioning of development environments easier to ways we can minimize effort and time required for pushing/testing.
• Owner: JP

• Scrum tasks
  • Priority 1: Examine http://www.elasticsearch.org/overview/ as a possible graylog replacement, or upgrade to newest preview version of graylog (Currently demo version up)
  • 2: Configuration management goes inside repos https://bugzilla.mozilla.org/show_bug.cgi?id=964779
  • 3: Saving $$ by resizing instances, clusters, buckets (https://bugzilla.mozilla.org/show_bug.cgi?id=964772 )
  • 4: Find ways to make it nearly effortless to setup a dev env and begin contributing (https://bugzilla.mozilla.org/show_bug.cgi?id=936536 and https://bugzilla.mozilla.org/show_bug.cgi?id=964284
  • 5: Hardening node.js for production:https://bugzilla.mozilla.org/show_bug.cgi?id=964775 http://blog.argteam.com/coding/hardening-node-js-for-production-part-3-zero-downtime-deployments-with-nginx/
  • 6: Improvements to monitoring, alerting (Graylog, statsd or other stats alerts for business cases)
  • 7: Examining ways (including hardening step above) to have no-interruption deploys (https://bugzilla.mozilla.org/show_bug.cgi?id=964766 )
  • 8: Figure out how we test more throughly in staging Figure out how we can leverage monitoring and metrics more effectively in conjunction with deployment process https://webmaker.etherpad.mozilla.org/qa (Stephen Donner has offered to help us here, holding off on recreating the wheel)
  • 9: Apply proper ciphers to all production ELBS (https://bugzilla.mozilla.org/show_bug.cgi?id=965799 )

• Prep Work:
  • Look at apps like Selenium, Sahi, etc for front-end automated testing in staging as a part of the deploy pipe process https://engineering.groupon.com/2014/misc/i-tier-testium/ for example
  • Install vagrant, look at Docker
  • Review your buckets, nodes, apps

• Requested Reading:
  • https://engineering.groupon.com/2014/misc/i-tier-testium/
  • http://www.elasticsearch.org/overview/

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Third-party publishing to Webmaker

• bugzilla whiteboard: [workweek] [workweek-3rdparty] search
• Improving our platform systems (MakeAPI, Login) so that 3rd party apps can publish to webmaker.
• Owners: ChrisD, Wex

• Scrum Tasks:
  • Appmaker can publish to MakeAPI-Prod https://bugzilla.mozilla.org/show_bug.cgi?id=965932
  • Appmaker users can log in with their Webmaker ID https://bugzilla.mozilla.org/show_bug.cgi?id=965941
  • Token Based Authentication for Webmaker Log-in https://bugzilla.mozilla.org/show_bug.cgi?id=965958
  • Separate App Tags and Regular Tags https://bugzilla.mozilla.org/show_bug.cgi?id=966008

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Localization

Goals

• Understand which new markets, languages, locales are our priority in the short and medium term. Gain wisdom from our Mozilla Japan colleagues.
• Plan and process for evaluating the quality of our localized sites. User testing with l10n focus.
• Plan, technical strategy and prototype for right-to-left (RTL) locales.

• Bugzilla whiteboard: [workweek-l10n]

• Owners: Humph, Ali
• Scrum tasks
  • Right-to-Left Planning -- (Tues AM) https://bugzilla.mozilla.org/show_bug.cgi?id=965406
  • Prioritize Languages/Locales https://bugzilla.mozilla.org/show_bug.cgi?id=965412
  • Webmaker and Japan https://bugzilla.mozilla.org/show_bug.cgi?id=965416
  • Localization User Testing https://bugzilla.mozilla.org/show_bug.cgi?id=965417
  • Community Managment of our Transifex community. Do we need to do anything? How should we share the management of this beyond Ali?

• Post Work Week Priorities (individual tasks that could be done or put off):
  • Make language setting per-user vs. per-site (user setting, per session, ???)
  • UX for MakeAPI for localized searches
  • Localized Emails, especially auto-generated
  • Site banner/CTA to indicate lang/locale is not complete, and links to help translate, etc.
  • Automation to auto-upload translation files to Transifex when something changes in en-US
  • Can we co-ordinate with MDN for details we share with them (e.g., HTML and CSS info in Goggles/Thimble)?
  • Locale file info in healthcheck, to show how recently l10n translations where downloaded
  • Improve L10N Responsiveness of our Tools: we need to audit for things like widths/height. We've fixed in webmaker.org, but missed a lot in our tools.
  • Localization of Teaching Kits and other Makes. We don't have any automated/Transifex way of doing this now.
  • Need to educate people on using Tutorials vs. inline HTML comments in Thimble--this makes localization much easier.
  • Prompt users for locale on publish
  • Display appropriate locales on Webmaker.org locale (ie pt-br content on webmaker.org/pt-br/)

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

New markets

• https://webmaker.etherpad.mozilla.org/feb2014workweekNewMarkets
• https://wiki.mozilla.org/Webmaker/Markets
• What are they and how will we win?
• Wrangler: Paula
• When: Tues and Wed
• Bugzilla whiteboard: [workweek-newmarkets]

Scrum tasks:

• List geographic priorities for 2014. Where are we focusing?
• Documentation for our Brazil Strategy, Mid East Strategy, etc
• Documentation for "Rules of engagement" for these new markets.
  • Ship all of the above in polished, canonical form to the Webmaker wiki here: https://wiki.mozilla.org/Webmaker/Markets https://bugzilla.mozilla.org/show_bug.cgi?id=965480

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Workshops & Roundatables

Fixed sessions that don't span entire week

Co-Design and User Testing

• https://etherpad.mozilla.org/User-Testing
• bugzilla whiteboard: [workweek-codesign]
• Methods for user testing/co-design. Ship user testing kits for Webmaker and Appmaker.
• Kat / Karen (note: Karen is off-site Tues morning)

SCRUM TASKS:

• Ship Webmaker and Appmaker Community Testing kits for others to run.
  • Appmaker https://bugzilla.mozilla.org/show_bug.cgi?id=959727
  • Webmaker https://bugzilla.mozilla.org/show_bug.cgi?id=959389
• Run our first Webmaker or Appmaker test in UserTesting.com https://bugzilla.mozilla.org/show_bug.cgi?id=965487

• Ship plans for a cross MoFo-MoCo UX/User Testing summit in Spring https://bugzilla.mozilla.org/show_bug.cgi?id=965545

• Work with Localisation to determine how to localise user tests/kits effectively. https://bugzilla.mozilla.org/show_bug.cgi?id=965417

• User testing session FOR our localization. e.g., have Brazillians tell us if our localization is good. https://bugzilla.mozilla.org/show_bug.cgi?id=965417

ADVANCE READING:

• Building better user testing for Webmaker https://blog.webmaker.org/user_testing
• Appmaker User Testing Plan http://mzl.la/appmaker_codesign
• Example of Codesign workshop for Telefonica Think Big: https://webmaker.etherpad.mozilla.org/codesign
• Suggested: http://alistapart.com/article/seeing-the-elephant-defragmenting-user-research
• Suggested: http://alistapart.com/article/connected-ux

No results.

0 Total; 0 Open (0%); 0 Resolved (0%); 0 Verified (0%);

Makerstrap workstop

Learn the basics of using Makerstrap to creating basic pages that align with the living styleguide, using Thimble or your own tools. Owner: Kate

How to Install and Develop Webmaker.org

Pomax shows folks who have not yet committed code to Webmaker how to do that

Front End Roundtable

Webmaker crew + Engagement / Service shop crew share knowledge Session on frontend best practices across MoFo that should include Cassie, Gavin, Kate, Mavis, Sabrina, and possibly Atul, & other interested folks. Space for us to get together to share resources and tackle hurdles would help cement a kickass frontend/UX culture. Will include a report out that shares our process and how others can get frontend stuff accomplished quickly and effectively (e.g., setting up a website, design, code review, etc).

Webmaker in Firefox - exploring browser extensions

Humph, Cassie + Gavin have been working on a skunkworks project to bring Webmaker into your browser. They'll show us how they're doing

Arrival Times + Evening Plans

https://fdn.etherpad.mozilla.org/feb2014workweek

Goal

Leave it all on the field. 120% percent.

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