QA/Platform/Graphics/Firefox 42: Difference between revisions

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(Created page with "= Systems = {| class="wikitable" |- | Windows XP | Anethron, Centurion, Frostmane, Geico, Max Payne, McBain, Onyxia, Piglet, Praetor, Warlock |- | Windows Vista | Dragon...")
 
 
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= Systems =
= Systems =
{| class="wikitable"
{| class="wikitable sortable"
! System
! Operating System
! GPU
  |-
  |-
| Anethron
  | Windows XP
  | Windows XP
  | Anethron, Centurion, Frostmane, Geico, Max Payne, McBain, Onyxia, Piglet, Praetor, Warlock
  | NVidia GeForce Go 6150 128MB (shared)
  |-
  |-
| Asaad
| Windows 10 64-bit
| ATI Mobility Radeon HD5650 1024MB
|-
| Azeroth
| Windows 8 64-bit
| AMD Radeon R7 M270 4096MB
|-
| Bytor
| Windows XP
| nVidia GeForce 6150 256MB (shared)
|-
| Centurion
| Windows 10 64-bit
| NVidia GeForce 8800 GTS 640MB
|-
| Dradis
| Windows 8 64-bit
| ATI Radeon HD6950 2048MB
|-
| Dragonmaw
| Windows Vista
| ATI Radeon Xpress 1150 128MB (shared)
|-
| Durumu
| Windows 8 64-bit
| Intel HD Graphics 3000 1720MB (shared)
|-
| Eomer
| Windows 7 64-bit
| NVidia GeForce 7800GT 512MB
|-
| Ertan
| Windows 7 64-bit
| AMD Radeon IGP 6620G
|-
| Frostmane
| Windows XP
| ATI Radeon Xpress 1100 128MB (shared)
|-
| Frostwolf
| Windows Vista
| NVidia GeForce Go 7600 128MB
|-
| Higgins
| Windows 8 32-bit
| Intel HD Graphics 3000 1720MB (shared)
|-
| Highmaul
  | Windows Vista
  | Windows Vista
  | Dragonmaw, Lothar, Norwegia, Silvermoon, Wario
  | Intel GMA X3000 384MB (shared)
|-
| Horridon
| Windows 8 64-bit
| AMD Radeon HD7340 4096MB
|-
| Isiset
| Windows 10 64-bit
| ATI Mobility Radeon HD4250 512MB (shared)
|-
| Jandice
| Windows 8 64-bit
| AMD Radeon HD7670 1024MB
|-
| Kal-El
| Windows 10 32-bit
| NVidia GeForce 7600GS 256MB
|-
| Lightbringer
| Windows XP
| Intel GMA X3000 384MB (shared)
|-
| Ling8
| Windows 10 64-bit
| Intel HD Graphics 4000 1720MB (shared)
|-
| Lothar
| Windows 10 32-bit
| NVidia GeForce 7300LE 256MB
|-
| Luthien
| Windows XP
| Intel GMA 950 256MB (shared)
|-
| Mango
| Windows 10 64-bit
| ATI Radeon HD4850 512MB
|-
| Marwyn
| Windows 10 64-bit
| ATI Radeon HD3450 256MB
  |-
  |-
| McBain
| Windows XP
| Intel Extreme Graphics 2 64MB (shared)
|-
| Medivh
| Windows 10 64-bit
| Intel HD Graphics 1720MB (shared)
|-
| Ming
| Windows 8 64-bit
| Intel HD Graphics 4600 2048MB (shared)
|-
| Nefarian
| Windows Vista
| NVidia GeForce 6600 128MB
|-
| Norwegia
| Windows Vista
| NVidia Quadro NVS140M 128MB
|-
| Onyxia
| Windows XP
| NVidia GeForce 7950 GT 512MB SLI x2
|-
| Palpatine
  | Windows 7 32-bit
  | Windows 7 32-bit
  | Kal-el, MiniHP, Palpatine, Shadowsong
  | NVidia GeForce 8800 GTX 768MB SLI x2
|-
| Praetor
| Windows XP
| ATI Radeon X600 128MB
|-
| Primordius
| Windows 8 64-bit
| Intel HD Graphics 4000 / NVidia GeForce GT 630m 1024MB
  |-
  |-
| Rajh
  | Windows 7 64-bit
  | Windows 7 64-bit
  | Isiset, Satesh, Terminus, Zito
  | Intel HD Graphics 1720MB (shared)
|-
| Shadowsong
| Windows 7 32-bit
| Intel GMA 950 256MB (shared)
|-
| Siamat
| Windows 10 64-bit
| ATI Mobility Radeon HD6550 1024MB
|-
| Silvermoon
| Windows Vista
| Intel GMA 950 256MB (shared)
  |-
  |-
| Skullcrusher
| Windows 7 32-bit
| NVidia GeForce 6100 128MB (shared)
|-
| Skywall
  | Windows 8 32-bit
  | Windows 8 32-bit
  | Higgins, Skywall
  | Intel GMA 950 256MB (shared)
  |-
  |-
  | Windows 8 64-bit
| Talon
  | Assad, Marwyn, Medivh, Siamat, Vader
  | Windows XP
| ATI Radeon 9500 64MB
|-
| Terminus
| Windows 7 32-bit
| Intel HD Graphics 2000 1720MB (shared)
|-
| Vader
| Windows 10 64-bit
  | Intel HD Graphics / NVidia GeForce GT 420M 1024MB
|-
| Wario
| Windows Vista
| NVidia GeForce 6800 128MB
  |-
  |-
| Warlock
| Windows XP
| ATI Radeon X1950 Pro 256MB crossfire x2
|-
| Zito
| Windows 7 64-bit
| NVidia GeForce 8600M GT 256MB
  |}
  |}


= Set up the test environment =
= Set up the test environment =
; 1. Install Firefox
; 1. Install Firefox
* Download the latest Beta from https://aurora.mozilla.org/
* Download the latest build from [https://archive.mozilla.org/pub/firefox/nightly/latest-mozilla-aurora/firefox-42.0a2.en-US.win32.installer.exe archive.mozilla.org]
* Run installer and select customize
* Run installer and select customize
* Put the install in a known directory (C:\FirefoxBeta for purposes of this example)
* Put the install in a custom directory (''C:\Firefox'' for purposes of this example)
* Do NOT allow it to launch Firefox at the end of the install
* Do NOT allow it to launch Firefox at the end of the install


; 2. Disable the automatic updater
;2. Launch Firefox with a clean profile
* Open C:\FirefoxBeta\defaults\pref\channel-prefs.js in a text editor
* Change the line reading ''pref("app.update.channel", "beta");'' to ''pref("app.update.channel", "foobar");''
* Save and Close the text file
 
;3. Launch Firefox with a clean profile
* Run ''cmd.exe''
* Run ''cmd.exe''
* Change directory to the folder where you installed Firefox: ''cd C:\FirefoxBeta''
* Change directory to the folder where you installed Firefox: ''cd C:\Firefox''
* Run firefox.exe: ''firefox.exe -P -no-remote'' - This will bring up our profile selector window.  
* Run firefox.exe: ''firefox.exe -P -no-remote'' - This will bring up our profile selector window.  
* Use the "Create Profile" button to create a profile new profile
* Use the "Create Profile" button to create a profile new profile
Line 42: Line 201:


= Test =
= Test =
1. Start with a new profile (see above), load the about:config page and verify the value of layers.d3d11.disable-warp:
* Make sure you have installed all the latest Windows updates, including the latest graphics driver.
* Windows 8 and above should be ''false'' by default
* Start Firefox with a new profile.
* Windows 7 and below should be ''true'' by default
* Open [https://www.youtube.com/watch?v=TNOTBY9tbJI&list=PLkWk0GF3nOGJ0hKmY2ghHx3x4lX0aPKVY Youtube.com] and start playing the playlist. Change the quality to 1080p60 and let the videos play.
* Open a new tab and load [https://maps.google.com Google Maps], select the Earth view and explore the map. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
* Open a new tab and load [https://www.flickr.com/explore Flickr.com]. Explore some of the photos making sure you  scroll past the bottom of the page a few times. While there, be sure to check the Explore > World Map functionality.
* Open a new tab and load [https://www.nytimes.com/ NYTimes.com]. Repeatedly scroll down and back up the page, making sure you stay near the top of the page for at least a minute. Each time you scroll down, scroll a little bit further than before, always scrolling back up to the top. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
* Open a new tab and load [http://us.battle.net/en/ Battle.net], select one of the games and explore the content. Scroll around the page and play any videos that appear. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
* Open a new tab, wait a minute, then close Firefox.
* Start Firefox and restore the session.
* Drag any one of the tabs outside of the window so it appears in its own window
* Drag that tab back to the tab bar of the main window so it rejoins the main window
* Quit Firefox


2. Resize the window so it's at least 1024x768
; [http://bit.ly/1KIGgFo Fill out this form] once you've completed the test (one response per system please).
 
3. Go to [http://www.huffingtonpost.com/ huffingtonpost.com], scroll up and down for ~15 seconds, resize the window to a random size
 
4. Open another tab and go to [http://www.flickr.com/explore flickr.com], scroll up and down for ~15 seconds, resize the window to a random size
 
5. Switch back and forth between the two tabs three times
 
6. In huffingtonpost.com tab, go to youtube.com and play [https://www.youtube.com/watch?v=3UA9jaCOiTY this video], [https://www.youtube.com/watch?v=jofNR_WkoCE this video], and some other random video for 15 seconds
* '''Note:''' If a video plays with Flash find another video to test. To check, right mouse click on the video and choose “Stats for nerds”. The video is valid if the mime type is ''video/mp4'' or ''video/webm''.
 
7. Go to [https://encrypted.google.com/maps/preview/?force=webgl Google Maps], explore any location with Street View and Image View, resize the window to a random size
 
8. Update your graphics driver to the latest available version
* '''Note:''' don't restart Firefox or your computer if it can be avoided. If Firefox crashes, report the crash, restart Firefox and continue on to step 9.
 
9. Repeat the test from step 3 through 7.
* '''Note:''' if Firefox crashes, report the crash, restart Firefox and repeat steps 3 through 7.
 
10. Open the about:support page and scroll down to the Graphics section, if there are any errors reported include this information when you submit the form below.
 
11. Quit Firefox after all steps have been completed.
 
; [https://docs.google.com/forms/d/1B-I9OrmbRmZXNy_la7KftMfYS8b93VzNYdeYAym-iiM/viewform Fill out this form] once you've completed the test (one response per system please).


= Reporting Bugs =
= Reporting Bugs =
Report bugs for the following issues:
Report bugs for the following issues [http://mzl.la/1fCh6PU use this template]:
* crashes on startup, shutdown, or when using Firefox
* crashes on startup, shutdown, or when using Firefox
* issues rendering or scrolling content
* issues rendering or scrolling content
* issues with video playback
* issues with video playback
* layers.d3d11.disable-warp has an unexpected value
You can [http://mzl.la/1L34Oy0 use this template] to file your bug report.
* be sure to attach a copy of your about:support and dxdiag log in the bug report
* if the bug is a crash, be sure to include links to your crash reports from the about:crashes page


= Results =
Information to attach to a bug report:
* [https://docs.google.com/a/mozilla.com/forms/d/1B-I9OrmbRmZXNy_la7KftMfYS8b93VzNYdeYAym-iiM/edit# Form] and [https://docs.google.com/spreadsheets/d/1kYa6lclSRMsPrZ13CqMuNF1ggJmQn7Czcovr8nz81hU/edit#gid=1648849343 Responses]
* detailed steps to reproduce
* any changes you've made to your system's default configuration
* a copy of your about:support page
* a copy of your dxdiag log
* a list of crash IDs from about:crashes (if you encountered a crash)
* URL for any page you encountered a problem with


= Bugs =
= Bugs =

Latest revision as of 19:54, 25 August 2015

Systems

System Operating System GPU
Anethron Windows XP NVidia GeForce Go 6150 128MB (shared)
Asaad Windows 10 64-bit ATI Mobility Radeon HD5650 1024MB
Azeroth Windows 8 64-bit AMD Radeon R7 M270 4096MB
Bytor Windows XP nVidia GeForce 6150 256MB (shared)
Centurion Windows 10 64-bit NVidia GeForce 8800 GTS 640MB
Dradis Windows 8 64-bit ATI Radeon HD6950 2048MB
Dragonmaw Windows Vista ATI Radeon Xpress 1150 128MB (shared)
Durumu Windows 8 64-bit Intel HD Graphics 3000 1720MB (shared)
Eomer Windows 7 64-bit NVidia GeForce 7800GT 512MB
Ertan Windows 7 64-bit AMD Radeon IGP 6620G
Frostmane Windows XP ATI Radeon Xpress 1100 128MB (shared)
Frostwolf Windows Vista NVidia GeForce Go 7600 128MB
Higgins Windows 8 32-bit Intel HD Graphics 3000 1720MB (shared)
Highmaul Windows Vista Intel GMA X3000 384MB (shared)
Horridon Windows 8 64-bit AMD Radeon HD7340 4096MB
Isiset Windows 10 64-bit ATI Mobility Radeon HD4250 512MB (shared)
Jandice Windows 8 64-bit AMD Radeon HD7670 1024MB
Kal-El Windows 10 32-bit NVidia GeForce 7600GS 256MB
Lightbringer Windows XP Intel GMA X3000 384MB (shared)
Ling8 Windows 10 64-bit Intel HD Graphics 4000 1720MB (shared)
Lothar Windows 10 32-bit NVidia GeForce 7300LE 256MB
Luthien Windows XP Intel GMA 950 256MB (shared)
Mango Windows 10 64-bit ATI Radeon HD4850 512MB
Marwyn Windows 10 64-bit ATI Radeon HD3450 256MB
McBain Windows XP Intel Extreme Graphics 2 64MB (shared)
Medivh Windows 10 64-bit Intel HD Graphics 1720MB (shared)
Ming Windows 8 64-bit Intel HD Graphics 4600 2048MB (shared)
Nefarian Windows Vista NVidia GeForce 6600 128MB
Norwegia Windows Vista NVidia Quadro NVS140M 128MB
Onyxia Windows XP NVidia GeForce 7950 GT 512MB SLI x2
Palpatine Windows 7 32-bit NVidia GeForce 8800 GTX 768MB SLI x2
Praetor Windows XP ATI Radeon X600 128MB
Primordius Windows 8 64-bit Intel HD Graphics 4000 / NVidia GeForce GT 630m 1024MB
Rajh Windows 7 64-bit Intel HD Graphics 1720MB (shared)
Shadowsong Windows 7 32-bit Intel GMA 950 256MB (shared)
Siamat Windows 10 64-bit ATI Mobility Radeon HD6550 1024MB
Silvermoon Windows Vista Intel GMA 950 256MB (shared)
Skullcrusher Windows 7 32-bit NVidia GeForce 6100 128MB (shared)
Skywall Windows 8 32-bit Intel GMA 950 256MB (shared)
Talon Windows XP ATI Radeon 9500 64MB
Terminus Windows 7 32-bit Intel HD Graphics 2000 1720MB (shared)
Vader Windows 10 64-bit Intel HD Graphics / NVidia GeForce GT 420M 1024MB
Wario Windows Vista NVidia GeForce 6800 128MB
Warlock Windows XP ATI Radeon X1950 Pro 256MB crossfire x2
Zito Windows 7 64-bit NVidia GeForce 8600M GT 256MB

Set up the test environment

1. Install Firefox
  • Download the latest build from archive.mozilla.org
  • Run installer and select customize
  • Put the install in a custom directory (C:\Firefox for purposes of this example)
  • Do NOT allow it to launch Firefox at the end of the install
2. Launch Firefox with a clean profile
  • Run cmd.exe
  • Change directory to the folder where you installed Firefox: cd C:\Firefox
  • Run firefox.exe: firefox.exe -P -no-remote - This will bring up our profile selector window.
  • Use the "Create Profile" button to create a profile new profile
  • Once the profile is created, select it, and then click "Start Firefox"

Test

  • Make sure you have installed all the latest Windows updates, including the latest graphics driver.
  • Start Firefox with a new profile.
  • Open Youtube.com and start playing the playlist. Change the quality to 1080p60 and let the videos play.
  • Open a new tab and load Google Maps, select the Earth view and explore the map. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
  • Open a new tab and load Flickr.com. Explore some of the photos making sure you scroll past the bottom of the page a few times. While there, be sure to check the Explore > World Map functionality.
  • Open a new tab and load NYTimes.com. Repeatedly scroll down and back up the page, making sure you stay near the top of the page for at least a minute. Each time you scroll down, scroll a little bit further than before, always scrolling back up to the top. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
  • Open a new tab and load Battle.net, select one of the games and explore the content. Scroll around the page and play any videos that appear. After a few minutes, switch back to the Youtube tab and verify the playlist is still playing.
  • Open a new tab, wait a minute, then close Firefox.
  • Start Firefox and restore the session.
  • Drag any one of the tabs outside of the window so it appears in its own window
  • Drag that tab back to the tab bar of the main window so it rejoins the main window
  • Quit Firefox
Fill out this form once you've completed the test (one response per system please).

Reporting Bugs

Report bugs for the following issues use this template:

  • crashes on startup, shutdown, or when using Firefox
  • issues rendering or scrolling content
  • issues with video playback

Information to attach to a bug report:

  • detailed steps to reproduce
  • any changes you've made to your system's default configuration
  • a copy of your about:support page
  • a copy of your dxdiag log
  • a list of crash IDs from about:crashes (if you encountered a crash)
  • URL for any page you encountered a problem with

Bugs

Full Query
ID Summary Priority Status
1201126 1080p 60 FPS video stuttering and occasionally stopping playback P2 RESOLVED

1 Total; 0 Open (0%); 1 Resolved (100%); 0 Verified (0%);

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