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Support/Weekly Meetings/Agenda 2008-09-29: Difference between revisions
Support/Weekly Meetings/Agenda 2008-09-29 (view source)
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'''Live Chat''' | '''Live Chat''' | ||
*Traffic down again, answer rate >60% | *Traffic down again, answer rate >60% | ||
*Common issues: [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=167660&forumId=3 | *Common issues: [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=167660&forumId=3 in weekly issues thread] | ||
*New hours, [http://support.mozilla.com/en-US/kb/Helping+with+Live+Chat Helping with Live Chat] updated | *New hours, [http://support.mozilla.com/en-US/kb/Helping+with+Live+Chat Helping with Live Chat] updated | ||
*About 5 new accounts last week, 0 account approvals | *About 5 new accounts last week, 0 account approvals | ||