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{{caution|This experiment has concluded.  We have retained the content on this page so others can take advantage of these learnings. For the latest on what Mozilla is doing, visit [https://www.mozilla.org www.mozilla.org].}}
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  | heading2 = Below, Project Haiku Prototypes <!-- Screenshot caption -->
  | heading2 = Below, Haiku Post-pivot Prototype <!-- Screenshot caption -->
  | content2 = [[image:Haiku-proto-shot.jpg|300px]]
  | content2 = [[image:Haiku_pivot_proto.jpg|300px]]
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'''Project Haiku''' (formerly Project Smart Home) began as a project to offer a middle ground between "in a box" smart-home solutions like Apple Homekit and DIY solutions like Raspberry Pi. We envisioned modular, affordable hardware with easy-to-use rules that would empower people to solve unique everyday problems in new and creative ways.


But we realized quickly that home automation and the industry's notion of a "smart home" are not the set of problems we are passionate about, or where we feel we can get most traction. So we've moved in a different direction, although many of the principles in the original project pitch remain relevant to our new direction.
<div style="background-color: #ffc; padding: 0.5em">


== Project overview ==
<strong>Project Status: <em>Backlogged</em></strong>
The Project Haiku team began by talking with people about the experiences that make them feel independent. An unexpected idea emerged from that research: connecting with other people makes people feel independent. The team is currently exploring how 12-15 year old girls communicate with friends and family, and how an ambient communication device might enhance their ability to connect with others.


== Product vision ==
This project is not currently under active development by Mozilla.
'''Project Haiku will improve people’s lives with technology that empowers them to focus on what matters most to them.'''
</div>


People are bombarded with messages from all the people (and things) in their lives. They constantly check their phones so they don't miss the most important ones. The result: fear, anxiety, and stress.
'''Project Haiku''' (formerly Project Smart Home) began as a project to offer a middle ground between "in a box" smart-home solutions like Apple Homekit and DIY solutions like Raspberry Pi. We envisioned modular, affordable hardware with easy-to-use rules that would empower people to solve unique everyday problems in new and creative ways.  
 
Many of these messages are simple changes in status for the people (and things<sup>1</sup>) in our lives. We all track many people (and things) “just in case” there is a time when a change in their status matters to us. But we must pay attention to all of these messages in order to see the ones that are most important to us.
 
Project Haiku offloads these changes in status from the phone to a wearable object. This allows us to focus our attention on the people (and things) that matter to us -- and ignore the rest.
 
[ insert new image here - shows do vs report]


'''Notes'''


<sup>1</sup> "things" include software services
But we realized quickly that home automation and the industry's notion of a "smart home" are not the set of problems we are passionate about, or where we feel we can get most traction. So we moved in a different direction and chose to focus on a wearable device that would connect girls aged 12-15 with the people they loved.


== Product description ==
At the same time, the [https://wiki.mozilla.org/Connected_Devices/Projects/Smart_Displays Smart Displays project] was also exploring the space of human connection. They arrived at a product opportunity for a stationary object that connects family members who live apart from one another.
A bracelet that displays the changes in status of girls and their friends


It is a Bluetooth wearable communication accessory that uses a service to communicate changes in status to and from the people represented on the bracelet.
Because these 2 projects are working in a similar space, we've decided to merge them under the Project Haiku name. '''So Project Haiku is pivoting away from a wearable to a stationary object that resides inside the home.''' We're using the Smart Display work as the jumping point for our pivot.
* Each bracelet contains 6 slots - 1 primary slot for the owner and 5 secondary slots, 1 for each of her 5 friends.
* The primary slot lights up when the owner sets her status to "available." When her status is "not available," the bracelet is dimmed.  
* The secondary slots for each of the 5 friends light up when their status is "available," otherwise they are dimmed.
* The owner can send a "need attention now" message to any of the 5 friends by pressing that friend's slot. This lights up the friend's bracelet in a rainbow pattern.


''An early concept for the bracelet''
== Current Work ==
 
We presented [https://docs.google.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY our pivot plan] to the PIB on Sep 20, 2016. Our product concept focuses on connecting grandparents and grandchildren. We're currently running an experiment to test our major assumptions.
[[File:Project_Haiku_Bracelet.png|200px|An early concept for the bracelet]]
* [https://drive.google.com/open?id=0ByeF_fkExK_BcmJpaExSU2NCck0 UX design for learning prototype]
* [https://drive.google.com/open?id=0By2sNBDNKma0UFN2Z2dTN096WVk Pictures from our recent workweek] in Mountain View where the team built the learning prototypes for 20 people


== Program Status ==
== Program Status ==
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! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| Survey to validate the hypotheses about the "priority people" and the "auto-replies"
| Survey to validate the hypotheses about the "priority people" and the "auto-replies"
|-
| User Research #4
| 8/26/2016
! style="background:#00B2FF;" | Done
| HTML prototype set up on Heroku to test the interactions and make refinements to the User Experience. It will help us to validate the assumptions "We believe that people want to provide their status to others (and will set/unset it)" and "We believe that when a person's status is off, they are not interested in the status of others"
|-
|-
| User Research #5  
| User Research #5  
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| Sponsored Post on Instagram to set a baseline for future tests of our value propositions. We ran the post without a CTA over the weekend but this will be our baseline going forward.
| Sponsored Post on Instagram to set a baseline for future tests of our value propositions. We ran the post without a CTA over the weekend but this will be our baseline going forward.
|-
|-
| User Research #4
| User Research #6
| 8/26/2016
|  
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| HTML prototype set up on Heroku to test the interactions and make refinements to the User Experience. It will help us to validate the assumptions "We believe that people want to provide their status to others (and will set/unset it)" and "We believe that when a person's status is off, they are not interested in the status of others"
| Provide off-the-shelf smartwatch to girls age 12-15 to see if a wearable fits into their lives.
|-
|-
| User Research #6
| User Research #7
|  
|  
! style="background:#C1C6CA;" | On hold
! style="background:#C1C6CA;" | On hold
| Make a physical prototype so girls can provide feedback on it. Our goal is to give them to a small group of girls and focus is on the wearable experience.
| Make a physical prototype so girls can provide feedback on it. Our goal is to give them to a small group of girls and focus is on the wearable experience.
|-
| User Research #8
|
! style="background:#00B2FF;" | Done
| Survey 100 grandparents about how they currently communicate with their grandchildren. Purpose: set a baseline for measuring success of UR #9.
|-
| User Research #9
|
! style="background:#00B2FF;" | Done
| Share lofi prototype with 10 pairs of grandparents and grandchildren. Purpose: test major assumptions around product concept: voice calls + send/receive emojis. ([https://docs.google.com/a/mozilla.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY see slide 13 here].
|
|-
| User Research #10
|
! style="background:#00EC00;" | On Target
| Share lofi prototype with 5 pairs of grandparents and grandchildren. Purpose: test participant interest in revised product concept: send/receive voicemail + send/receive emojis.
|}
|}


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| New Research plan created to learn about the '''needs of the new targeted audiences: Babysitting age (12 to 15 years old) and independent elderly (aging in place). Both have caregivers who question the independence of the 2 audiences'''. To run this new research plan we'll be using these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BQXhqUUtXdFExQWM&usp=drive_web two Interview Guides] together with these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BNkxJOHZ0S3hkdmM&usp=sharing&tid=0By5ZvBZQRgjRS2RYbVM2X0owSk0# Consent & Compensation Forms].
| New Research plan created to learn about the '''needs of the new targeted audiences: Babysitting age (12 to 15 years old) and independent elderly (aging in place). Both have caregivers who question the independence of the 2 audiences'''. To run this new research plan we'll be using these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BQXhqUUtXdFExQWM&usp=drive_web two Interview Guides] together with these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BNkxJOHZ0S3hkdmM&usp=sharing&tid=0By5ZvBZQRgjRS2RYbVM2X0owSk0# Consent & Compensation Forms].
|-
|-
| Documentation about our Research findings from the Interviews
| Research findings from the Interviews
| 4/27/2016
| 4/27/2016
! style="background:#00B2FF;" | Done  
! style="background:#00B2FF;" | Done  
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| [https://drive.google.com/drive/u/1/folders/0By5ZvBZQRgjReG9sN2ktTFhWdzg Project Haiku - User Study #2].  This User Research wants to validate this hypothesis: '''Creating an ambient method of communicating for 12 to 15 year old girls will create fewer interruptions that distract them from being in the moment at home and at school and improve their personal connections'''.
| [https://drive.google.com/drive/u/1/folders/0By5ZvBZQRgjReG9sN2ktTFhWdzg Project Haiku - User Study #2].  This User Research wants to validate this hypothesis: '''Creating an ambient method of communicating for 12 to 15 year old girls will create fewer interruptions that distract them from being in the moment at home and at school and improve their personal connections'''.
|-
|-
| Documentation about our Research #2 findings
| Research #2 findings
| 7/07/2016
| 7/07/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
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| Vision, Ideas, Assumptions, Hypotheses and Experiments
| Vision, Ideas, Assumptions, Hypotheses and Experiments
|  
|  
! style="background:#00EC00;" | On target
! style="background:#00B2FF;" | Done
| [https://docs.google.com/spreadsheets/d/1_C8njNIUu5DohL0ZywxyDEvK88Da_I7oFGmXKSIw_Vo/edit?usp=sharing Project Haiku: Experiments]
| [https://docs.google.com/spreadsheets/d/1_C8njNIUu5DohL0ZywxyDEvK88Da_I7oFGmXKSIw_Vo/edit?usp=sharing Project Haiku: Experiments]
|-
|-
| Documentation about User Research #3 findings
| User Research #3 findings
| 8/05/2016
| 8/05/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1JOU9r3alOYP1tsXEw6w931O-3gs2Zp3LUqoaPwwYp8Q Project Haiku: UR #3 findings] User Research to validate the assumptions related to the '''number of priority people that girls care about at a time and the number and type of auto-replies'''  
| [https://drive.google.com/open?id=1JOU9r3alOYP1tsXEw6w931O-3gs2Zp3LUqoaPwwYp8Q Project Haiku: UR #3 findings] User Research to validate the assumptions related to the '''number of priority people that girls care about at a time and the number and type of auto-replies'''  
|-
|-
| Documentation about User Research #5 findings<br/>
| User Research #5 findings<br/>
| 8/19/2016
| 8/19/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1cbtIBkbmAXb0h6pBMUUFCHUb1lezyNLVuCAb76PdI_0 Project Haiku: UR #5 findings]
| [https://drive.google.com/open?id=1cbtIBkbmAXb0h6pBMUUFCHUb1lezyNLVuCAb76PdI_0 Project Haiku: UR #5 findings]
|-
|-
| Documentation about User Research #4 findings (UR #4 was an internal technology experiment)
| User Research #4 findings (UR #4 was an internal technology experiment)
| 9/8/2016
| 9/8/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1Y58aWEH95Ld62dC0XsViZO3buL6tnq-b8TrEdlS2q68 Project Haiku: UR #4 findings]
|-
| User Research #6 findings
| 9/26/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1XIq9ohtlCsk67m0VIVhZ-xOTLkBeaViByM1Tmqvod98 Project Haiku: UR #6 findings]
|-
| User Research #8 findings
| 10/12/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1xLgxSgp79z0Pcuin7_e60bFU185o6HdNsU9HfWSm4zE Project Haiku: UR #8 findings]
|-
| User Research #9 findings
| [fill in date]
! style="background:#00EC00;" | On target
! style="background:#00EC00;" | On target
|  
| [https://drive.google.com/open?id=1tdJHZ60m_uFXAGi71Ex8XUg4bWuQ11TJtqMX7IPS2XQ Survey 01 - Pre-survey Findings]
 
[https://drive.google.com/open?id=1y9TKtL-eA6weG3MFR14TbRcO0FC37L8UsCPPHHamH2g Survey 02 - Mid-survey Findings]
 
[https://drive.google.com/open?id=19RmA9XO7rq_7N5_rP-1Zx62xskqIaSObSFgu0xFb354 Survey 03 - Post-survey Findings]
 
[https://drive.google.com/open?id=11LSKb1K7rWXfxMH3qdm9m_RGG78YsNbHH-uObAdzoyU Prototype Use - Data Analysis]
 
|}
|}


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The project is in early state but we are planning to use some agile practices:
The project is in early state but we are planning to use some agile practices:
* Weekly meetings in Smart_Home Vidyo room on Mondays at 13:00 PM (Pacific Time). [https://docs.google.com/document/d/15VycPAmiSK3FLQ8QOprGtKo6h1CuQk9F0vGiY4BmTTY/edit?usp=sharing Weekly meeting doc]
* Weekly meetings in Smart_Home Vidyo room on Mondays at 13:00 PM (Pacific Time). [https://docs.google.com/document/d/15VycPAmiSK3FLQ8QOprGtKo6h1CuQk9F0vGiY4BmTTY/edit?usp=sharing Weekly meeting doc]
* [https://waffle.io/mozilla/project_haiku.iot Project Haiku in Waffle]: to track the work in github in the different experiments and milestones


=== Sprint Demos/Progress Report meetings ===
=== Sprint Demos/Progress Report meetings ===
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|-
|-
| 8/31/2016
| 8/31/2016
| [Haiku vision and strategy] 
| Haiku vision and strategy
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=xzd1D1hT9aQ0odN Haiku vision and strategy Video Recording]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=xzd1D1hT9aQ0odN Haiku vision and strategy Video Recording]
|
|
|-
|-
| 9/20/2016
| [https://docs.google.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY Haiku Pivot Plan presentation]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=Jr9yijw9LxjVtFB Haiku Pivot : Video Recording]
|
|-
| 11/03/2016
| [https://drive.google.com/open?id=1RfH-NyLuvRZrKNCDvtnmIptl0t2lGsKq6ov2RzFrK_E Checkin #8 Slides]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=ySkH0o8252QelS9 Checkin #8 : Video Recording]
| Feedback already added in the [https://drive.google.com/open?id=1RfH-NyLuvRZrKNCDvtnmIptl0t2lGsKq6ov2RzFrK_E Slides]
|
|-
| 11/15/2016
| [https://drive.google.com/open?id=1mbH6LvZAYThRd6b3PivMpSt9Shr_q4aezB9xOAgjttA Checkin #9 Slides]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=OOKazR5ALZpiGDc Checkin #9 : Video Recording]
| Feedback already added in the [https://drive.google.com/open?id=1mbH6LvZAYThRd6b3PivMpSt9Shr_q4aezB9xOAgjttA Slides]
|}
|}


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* [mailto:sfoster@mozilla.com Sam Foster] - SW Engineer
* [mailto:sfoster@mozilla.com Sam Foster] - SW Engineer
* [mailto:pdahiya@mozilla.com Punam Dahiya]- SW Engineer
* [mailto:pdahiya@mozilla.com Punam Dahiya]- SW Engineer
* [mailto:moteo@mozilla.com Maria Oteo] - EPM
* [mailto:kglazko@mozilla.com Kate Glazko] - SW Engineer
* [mailto:mpotharaju@mozilla.com Mahendranadh Potharaju]- EPM
* [mailto:mpotharaju@mozilla.com Mahendranadh Potharaju]- EPM
* [mailto:manel.rhaiem92@gmail.com Manel Rhaiem] - Intern
* [mailto:ksolomon@mozilla.com Kian Solomon] - SW Engineer
* [mailto:bdong@mozilla.com Braden Dong] - Product Legal
* [mailto:bdong@mozilla.com Braden Dong] - Product Legal
* [mailto:ksolomon@mozilla.com Kian Solomon] - SW Engineer

Latest revision as of 23:05, 2 February 2017

Warning signThis experiment has concluded. We have retained the content on this page so others can take advantage of these learnings. For the latest on what Mozilla is doing, visit www.mozilla.org.


Project Status: Backlogged

This project is not currently under active development by Mozilla.

Project Haiku (formerly Project Smart Home) began as a project to offer a middle ground between "in a box" smart-home solutions like Apple Homekit and DIY solutions like Raspberry Pi. We envisioned modular, affordable hardware with easy-to-use rules that would empower people to solve unique everyday problems in new and creative ways.


But we realized quickly that home automation and the industry's notion of a "smart home" are not the set of problems we are passionate about, or where we feel we can get most traction. So we moved in a different direction and chose to focus on a wearable device that would connect girls aged 12-15 with the people they loved.

At the same time, the Smart Displays project was also exploring the space of human connection. They arrived at a product opportunity for a stationary object that connects family members who live apart from one another.

Because these 2 projects are working in a similar space, we've decided to merge them under the Project Haiku name. So Project Haiku is pivoting away from a wearable to a stationary object that resides inside the home. We're using the Smart Display work as the jumping point for our pivot.

Current Work

We presented our pivot plan to the PIB on Sep 20, 2016. Our product concept focuses on connecting grandparents and grandchildren. We're currently running an experiment to test our major assumptions.

Program Status

Milestone Date Status Status Notes
Kick off meeting 3/03/2016 Done Kick off presentation
First Research plan drafted 3/14/2016 Done
Research plan #1 drafted 3/29/2016 Done
Portland working week to analyze the Research findings and set the following goals/milestones 4/08/2016 Done
User Research #2 [from May 25th to 29th] 5/08/2016 Done
London All Hands Presentations (different sessions) 6/13/2016 Done
MVP review 6/15/2016 Done MVP Review presentation
User Research #2 findings 7/07/2016 Done Project Haiku: User Research #2 findings
Kick off meeting: Team reset 7/11/2016 Done
User Research #3 8/03/2016 Done Survey to validate the hypotheses about the "priority people" and the "auto-replies"
User Research #4 8/26/2016 Done HTML prototype set up on Heroku to test the interactions and make refinements to the User Experience. It will help us to validate the assumptions "We believe that people want to provide their status to others (and will set/unset it)" and "We believe that when a person's status is off, they are not interested in the status of others"
User Research #5 8/19/2016 Done Sponsored Post on Instagram to set a baseline for future tests of our value propositions. We ran the post without a CTA over the weekend but this will be our baseline going forward.
User Research #6 Done Provide off-the-shelf smartwatch to girls age 12-15 to see if a wearable fits into their lives.
User Research #7 On hold Make a physical prototype so girls can provide feedback on it. Our goal is to give them to a small group of girls and focus is on the wearable experience.
User Research #8 Done Survey 100 grandparents about how they currently communicate with their grandchildren. Purpose: set a baseline for measuring success of UR #9.
User Research #9 Done Share lofi prototype with 10 pairs of grandparents and grandchildren. Purpose: test major assumptions around product concept: voice calls + send/receive emojis. (see slide 13 here.
User Research #10 On Target Share lofi prototype with 5 pairs of grandparents and grandchildren. Purpose: test participant interest in revised product concept: send/receive voicemail + send/receive emojis.

Status Key

Color Status Key
On Target The project or deliverable is expected to meet its due date.
Challenged The project or deliverable is facing an issue that might cause it to miss its due date, but a “get well” plan has been developed to get it back on track.
At Risk or Late The project or deliverable is blocked or facing an issue that might cause it to miss its due date, and there’s no “get well” plan to get it back on track, or it is already late.
Done The project or deliverable has been completed.
On Hold or Not Started The project or deliverable has either not been started or has been placed on hold.

Archived Completed Deliverables

Milestone Date Status Status Notes
First Research plan drafted 3/14/2016 Done Initial Research Plan is already out of date as it was revisited.
Revised Research plan #1 and Interviews guides 3/29/2016 Done New Research plan created to learn about the needs of the new targeted audiences: Babysitting age (12 to 15 years old) and independent elderly (aging in place). Both have caregivers who question the independence of the 2 audiences. To run this new research plan we'll be using these two Interview Guides together with these Consent & Compensation Forms.
Research findings from the Interviews 4/27/2016 Done Project Haiku: User Research #1 findings
Research plan #2: Interviews guides, Research prototype, Diaries and all the documentation and logistics necessary for the User Study. 5/24/2016 Done Project Haiku - User Study #2. This User Research wants to validate this hypothesis: Creating an ambient method of communicating for 12 to 15 year old girls will create fewer interruptions that distract them from being in the moment at home and at school and improve their personal connections.
Research #2 findings 7/07/2016 Done Project Haiku: User Research #2 findings
Decisions coming out of UR #2 7/12/2016 Done Project Haiku: Decisions coming out of UR #2
Vision, Ideas, Assumptions, Hypotheses and Experiments Done Project Haiku: Experiments
User Research #3 findings 8/05/2016 Done Project Haiku: UR #3 findings User Research to validate the assumptions related to the number of priority people that girls care about at a time and the number and type of auto-replies
User Research #5 findings
 8/19/2016 Done Project Haiku: UR #5 findings
User Research #4 findings (UR #4 was an internal technology experiment) 9/8/2016 Done Project Haiku: UR #4 findings
User Research #6 findings 9/26/2016 Done Project Haiku: UR #6 findings
User Research #8 findings 10/12/2016 Done Project Haiku: UR #8 findings
User Research #9 findings [fill in date] On target Survey 01 - Pre-survey Findings

Survey 02 - Mid-survey Findings

Survey 03 - Post-survey Findings

Prototype Use - Data Analysis

Development process

Repositories

IRC

You can find us on irc.mozilla.org, channel #haiku.

Methodology

The project is in early state but we are planning to use some agile practices:

  • Weekly meetings in Smart_Home Vidyo room on Mondays at 13:00 PM (Pacific Time). Weekly meeting doc

Sprint Demos/Progress Report meetings

Date Presentation Vidyo Recording Notes
4/15/2016 checkin #1 Slides checkin #1 Video Recording Feedback already added in the Slides
4/29/2016 checkin #2 Slides checkin #2 Video Recording Feedback already added in the Slides
5/13/2016 checkin #3 Slides checkin #3 Video Recording Feedback already added in the Slides
5/27/2016 checkin #4 Slides checkin #4 Video Recording Feedback already added in the Slides
7/15/2016 checkin #5 Slides checkin #5 Video Recording Feedback already added in the Slides
8/05/2016 checkin #6 Slides This was a text-only update, so there is no vidyo recording or feedback.
8/19/2016 checkin #7 Slides checkin #7 Video Recording
8/31/2016 Haiku vision and strategy Haiku vision and strategy Video Recording
9/20/2016 Haiku Pivot Plan presentation Haiku Pivot : Video Recording
11/03/2016 Checkin #8 Slides Checkin #8 : Video Recording Feedback already added in the Slides
11/15/2016 Checkin #9 Slides Checkin #9 : Video Recording Feedback already added in the Slides

Participation

We are currently in a validation phase of our product innovation process. If you would like to get involved as a tester, developer or adviser, you can get in touch with our connected devices participation team.

Getting in touch

  • The best way to get in touch with us is to come and chat in our irc channel channel #haiku of irc.mozilla.org and through Discourse where we have a specific discussion forum for Project Haiku together with the rest of Connected Devices Projects.

References

Team

Retrieved from "https://wiki.allizom.org/index.php?title=Connected_Devices/Projects/Project_Haiku&oldid=1161769"