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Thunderbird/Data Collection: Difference between revisions
Make more explicit that our process is derived from the Firefox process
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At Thunderbird, like at many other organizations, we rely on data to make product decisions. But here, unlike many other organizations, we balance our goal of collecting useful, high-quality data with our goal to give users meaningful choice and control over their own data. The Thunderbird data collection program was created to ensure we achieve both goals whenever we make a change to how we collect data in our product. | At Thunderbird, like at many other organizations, we rely on data to make product decisions. But here, unlike many other organizations, we balance our goal of collecting useful, high-quality data with our goal to give users meaningful choice and control over their own data. The Thunderbird data collection program was created to ensure we achieve both goals whenever we make a change to how we collect data in our product. | ||
Thunderbird's data collection practices originate from the same [https://wiki.mozilla.org/Firefox/Data_Collection process used for Firefox]. | |||
Our commitment to data collection grounded in: | Our commitment to data collection grounded in: | ||
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* [https://mozillians.org/en-US/u/clokep/ Patrick Cloke] | * [https://mozillians.org/en-US/u/clokep/ Patrick Cloke] | ||
= Key Roles for Data Collection = | |||
While the number of people involved in data collection can vary by area, there are two roles necessary for any project: | |||
* Data requester - the person requesting data to be collected | |||
* Data steward - the person who ensures the data collection process is followed and that requested data complies with Thunderbird's policies | |||
In some cases a data steward may escalate concerns to the Trust and Legal teams as well as the Thunderbird Council. They are the teams responsible for defining Thunderbird's data collection policies and can field questions about internal policy and laws governing user privacy. | |||
Thunderbird always strives to make data reviews public. However, there are sometimes limited sets of circumstances when we may conduct our reviews in a private bug; for example, a service is part of an agreement where the partnership is not yet public. These reviews will be made public once the actual data collection begins. | |||
= Requesting Data Collection = | |||
As the process is mainly based on Firefox's data review process, please see [[Firefox/Data_Collection#Requesting_Data_Collection|the Firefox data review process]] on how to request a new data review. For issues that don't have a specific component, please file in Thunderbird :: General. | |||
Assets involved in data review can be found in [https://github.com/mozilla/data-review the Mozilla data-review repository]. | Assets involved in data review can be found in [https://github.com/mozilla/data-review the Mozilla data-review repository]. | ||