Support/OOPP: Difference between revisions
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Firefox 3.6.4 will include a new feature called "Out of process plugins", which runs plugins as separate processes from Firefox. | Firefox 3.6.4 will include a new feature called "Out of process plugins", which runs plugins as separate processes from Firefox. Right now, Firefox 3.6.4 is [[Releases/Firefox_3.6.4|scheduled to be released in early May]], and will only include OOPP for Windows and Linux. Mac is scheduled for a later release. | ||
== Changes to Firefox == | == Changes to Firefox == | ||
| Line 9: | Line 10: | ||
* A preference has been added to the Advanced Options panel in the General tab, under System Defaults, called "Submit crash reports". | * A preference has been added to the Advanced Options panel in the General tab, under System Defaults, called "Submit crash reports". | ||
== New Articles == | |||
* [https://support.mozilla.com/en-US/kb/Plugin+crash+reports?bl=n Plugin crash reports] | |||
== Articles to update == | == Articles to update == | ||
(look for articles that have screenshots of the Advanced-General panel, and references to crashes caused by plugins) | (look for articles that have screenshots of the Advanced-General panel, and references to crashes caused by plugins) | ||
=== Text === | === Text === | ||
* [https://support.mozilla.com/en-US/kb/Error+loading+web+sites Error+loading+web+sites] | * <strike>[https://support.mozilla.com/en-US/kb/Error+loading+web+sites Error+loading+web+sites]</strike> | ||
** Maybe add "plugin has crashed" error message, with a link to [https://support.mozilla.com/en-US/kb/Plugin+crash+reports?bl=n Plugin crash reports article] | ** Maybe add "plugin has crashed" error message, with a link to [https://support.mozilla.com/en-US/kb/Plugin+crash+reports?bl=n Plugin crash reports article] | ||
* [https://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6 Upgrading+to+Firefox+3.6] | * <strike>[https://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6 Upgrading+to+Firefox+3.6]</strike> | ||
** Add OOPP to the list of what's new (specify 3.6.4) | ** Add OOPP to the list of what's new (specify 3.6.4) | ||
* [https://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel Options+window+-+Advanced+panel] | * <strike>[https://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel Options+window+-+Advanced+panel]</strike> | ||
** Add "Submit crash reports" pref | ** Add "Submit crash reports" pref | ||
* [https://support.mozilla.com/en-US/kb/Firefox+crashes Firefox+crashes] | * <strike>[https://support.mozilla.com/en-US/kb/Firefox+crashes Firefox+crashes]</strike> | ||
** Under "Problematic or out of date plugins", mention that 3.6.4 is not affected by this because of OOPP | ** Under "Problematic or out of date plugins", mention that 3.6.4 is not affected by this because of OOPP | ||
* [https://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages Firefox+crashes+when+loading+certain+pages] | * <strike>[https://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages Firefox+crashes+when+loading+certain+pages]</strike> | ||
** Any mentions of plugin-related crashes should include a suggestion to upgrade because of OOPP. Maybe put a suggestion at the beginning to upgrade. | ** Any mentions of plugin-related crashes should include a suggestion to upgrade because of OOPP. Maybe put a suggestion at the beginning to upgrade. | ||
* [https://support.mozilla.com/en-US/kb/Firefox+crashes+when+viewing+Youtube+videos Firefox+crashes+when+viewing+Youtube+videos] | * <strike>[https://support.mozilla.com/en-US/kb/Firefox+crashes+when+viewing+Youtube+videos Firefox+crashes+when+viewing+Youtube+videos]</strike> | ||
* Make updating to 3.6.4 or higher a suggested solution. Maybe even replace the current solutions. | ** Make updating to 3.6.4 or higher a suggested solution. Maybe even replace the current solutions. | ||
* [https://support.mozilla.com/en-US/kb/Firefox+crashes+when+working+with+PDF+files Firefox+crashes+when+working+with+PDF+files] | * <strike>[https://support.mozilla.com/en-US/kb/Firefox+crashes+when+working+with+PDF+files Firefox+crashes+when+working+with+PDF+files]</strike> | ||
** Add a suggestion to update to 3.6.4 or higher | ** Add a suggestion to update to 3.6.4 or higher | ||
* [https://support.mozilla.com/en-US/kb/Firefox+consumes+a+lot+of+CPU+resources Firefox+consumes+a+lot+of+CPU+resources] (maybe) | * [https://support.mozilla.com/en-US/kb/Firefox+consumes+a+lot+of+CPU+resources Firefox+consumes+a+lot+of+CPU+resources] (maybe) | ||
* [https://support.mozilla.com/en-US/kb/Firefox+makes+unrequested+connections Firefox+makes+unrequested+connections] | * <strike>[https://support.mozilla.com/en-US/kb/Firefox+makes+unrequested+connections Firefox+makes+unrequested+connections] | ||
** Sending a crash report may be considered an unrequested connection | ** Sending a crash report may be considered an unrequested connection</strike> - plugin crash reports are now triggered by the user | ||
* [https://support.mozilla.com/en-US/kb/Pages+that+use+the+Flash+plugin+crash+on+Mac Pages+that+use+the+Flash+plugin+crash+on+Mac] | * <strike>[https://support.mozilla.com/en-US/kb/Pages+that+use+the+Flash+plugin+crash+on+Mac Pages+that+use+the+Flash+plugin+crash+on+Mac]</strike> | ||
** Add a suggestion to update to 3.6.4 or higher | ** Add a suggestion to update to 3.6.4 or higher | ||
* [https://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox Using+the+Shockwave+plugin+with+Firefox] | * <strike>[https://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox Using+the+Shockwave+plugin+with+Firefox]</strike> | ||
** "Why does Firefox consume so much memory after installing Shockwave?" should mention OOPP. | ** "Why does Firefox consume so much memory after installing Shockwave?" should mention OOPP. | ||
=== Screenshots === | === Screenshots === | ||
* [https://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser How+to+make+Firefox+the+default+browser] | * <strike>[https://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser How+to+make+Firefox+the+default+browser]</strike> | ||
* [https://support.mozilla.com/en-US/kb/Using+the+spell+checker Using+the+spell+checker] | * <strike>[https://support.mozilla.com/en-US/kb/Using+the+spell+checker Using+the+spell+checker]</strike> | ||
* [https://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel Options+window+-+Advanced+panel] | * <strike>[https://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel Options+window+-+Advanced+panel]</strike> | ||
[[Category:Support Archive]] | |||
Latest revision as of 09:13, 14 July 2021
Firefox 3.6.4 will include a new feature called "Out of process plugins", which runs plugins as separate processes from Firefox. Right now, Firefox 3.6.4 is scheduled to be released in early May, and will only include OOPP for Windows and Linux. Mac is scheduled for a later release.
Changes to Firefox
- Plugins are run in the task manager as "mozilla-runtime.exe"
- If a plugin crashes, Firefox will display an error message in place of the plugin, allowing you to:
- reload the page
- submit a crash report
- learn more (link pointing to a KB article)
- A preference has been added to the Advanced Options panel in the General tab, under System Defaults, called "Submit crash reports".
New Articles
Articles to update
(look for articles that have screenshots of the Advanced-General panel, and references to crashes caused by plugins)
Text
Error+loading+web+sites- Maybe add "plugin has crashed" error message, with a link to Plugin crash reports article
Upgrading+to+Firefox+3.6- Add OOPP to the list of what's new (specify 3.6.4)
Options+window+-+Advanced+panel- Add "Submit crash reports" pref
Firefox+crashes- Under "Problematic or out of date plugins", mention that 3.6.4 is not affected by this because of OOPP
Firefox+crashes+when+loading+certain+pages- Any mentions of plugin-related crashes should include a suggestion to upgrade because of OOPP. Maybe put a suggestion at the beginning to upgrade.
Firefox+crashes+when+viewing+Youtube+videos- Make updating to 3.6.4 or higher a suggested solution. Maybe even replace the current solutions.
Firefox+crashes+when+working+with+PDF+files- Add a suggestion to update to 3.6.4 or higher
- Firefox+consumes+a+lot+of+CPU+resources (maybe)
Firefox+makes+unrequested+connectionsSending a crash report may be considered an unrequested connection- plugin crash reports are now triggered by the user
Pages+that+use+the+Flash+plugin+crash+on+Mac- Add a suggestion to update to 3.6.4 or higher
Using+the+Shockwave+plugin+with+Firefox- "Why does Firefox consume so much memory after installing Shockwave?" should mention OOPP.