Support: Difference between revisions

Latest revision as of 19:20, 24 February 2024

Welcome to the SUMO (Mozilla Support) Wiki!

SUMO (SUpport.MOzilla.org) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.

This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.

Contributors

Resources SUMO contributors.

Mozilla staff

Resources for Mozilla staff.

Please check out the Customer Experience page in Mana.

@@ Line 1: / Line 1: @@
-'''[http://support.mozilla.com/kb/Contributor+Home+Page Getting started contributing to sumo]'''
+{{SUMONavbar}}<br>
-* [[Support/Weekly_Meetings|Weekly Meetings]]
-* [[Support:Overview|Overview]]
-* [[Support:PRD|Product Requirements]]
-* [[Support:Sumodev|Contributing to the Code - Sumodev]]
-* [[Support/Tiki|TikiWiki]]
-* [[Support:Future forum ideas|Future Forum Ideas]]
-* [[Support/Kitsune/KB|Info about the new KB]]
-* [[Support:IncreasingContributions|Increasing Contributions]]
-* [[Support:CurrentProjects|Current Projects]]
+'''Welcome to the SUMO (Mozilla Support) Wiki!'''
-Learn more about the planning process of the Firefox Support Working Group
+SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.
-* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]
-* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]
+This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.
-Other docs:
+<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#e6eefc;">
-* [[Support/In-product|In-product help tracking]]
+== Contributors ==
-* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]
+'''Resources SUMO contributors.'''
-* [[Support/l10n]]
+<div style=text-align:justify;>
-* [[Support:Press_list|Press list]]
+* [https://mozilla.teachable.com/p/sumo-forum Support Forum]
-* [[Support:Search_Implementation|Search Implementation Plan]]
+* [https://mozilla.teachable.com/p/sumo-kb-article Knowledge Base]
-* [[Support:Search_Requirements|Search requirements]]
+* [https://mozilla.teachable.com/p/sumo-localization Localization]
-* [[Support/VideoContest|Video Contest]]
+* [https://mozilla.teachable.com/p/social-support Social Support]
-* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]
+* [https://mozilla.teachable.com/p/respond-tool Play Store Support]
+</div>
+</div>
-Out of date docs:
+<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#ededf0;">
-* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]
+== Mozilla staff ==
-* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)
+'''Resources for Mozilla staff.'''
-* [[Support:Style_Guide|Manual of Style]](moved to support site)
+<div style=text-align:justify;>
-* [[Support:Getting_Started|Contributor Home Page]](moved to support site)
+* Please check out the [https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=40049241 Customer Experience page in Mana.]
-* [[Support:How_to_Create_Screenshots|How to create screenshots]]
+</div>
-* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]
+</div>
-* [[Support/mz_credits|Pages in need of MozillaZine credit]]
+[[Category:Support]]