Support/Weekly Meetings/Agenda 2011-08-01: Difference between revisions

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==Sumo Development==
==Sumo Development==
* [http://moxie.jamessocol.com/bugstats/sumo/2011-08-02 2011-08-02] tomorrow.
* [http://moxie.jamessocol.com/bugstats/sumo/2011-08-09 2011-08-09] branches wednesday.


==Roundtable==
==Roundtable==
*Support on Facebook
*Support on Facebook - There are thousands of comments there each week, some of which are really support requests. What can we do? Could we possibly add it to Army of Awesome?
*[https://support.mozilla.com/en-US/forums/off-topic Off topic forum] spam.
*[http://blog.mozilla.com/verdi/73/how-do-i-manage-website-permissions/ Screencast about the permissions manager]
*[https://wiki.mozilla.org/Mobile_Support_Project_Page Mobile plan]


==Firefox status update==
==Firefox status update==
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==Knowledge Base==
==Knowledge Base==
Things to work on this week:
*Defining and adding topics to articles.
*[https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Troubleshooting articles]
*[https://support.allizom.org/en-US/kb/how-do-i-use-awesome-screen Testing animated gifs for firefox mobile]


==Forum==
==Forum==


==Live Chat==
==Live Chat==

Latest revision as of 16:44, 1 August 2011

Sumo Development

Roundtable

Firefox status update

Metrics

Knowledge Base

Things to work on this week:

Forum

Live Chat