Support/KB/Meetings/2011-08-29: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
(Created page with "=Agenda= Feel free to add to this! ==Meeting time and place== *When should we have these meetings? *Where should we have these meetings? ==New KB Process== *[https://support.mozi...")
 
 
(12 intermediate revisions by the same user not shown)
Line 1: Line 1:
=Agenda=
Mondays at:
* 10:00 PST
* 13:00 EST
* 17:00 UTC during summer
* 19:00 CET
* 12:00 CST
 
Phone call details:
* California: 650-903-0800 then extension 92
* Toronto: 416-848-3114 then extension 92
* Toll-free: 800-707-2533 then password 369
* Skype (free): +18007072533 then password 369
Then, enter the conference number: '''435#'''
 
irc.mozilla.org: '''#sumomtg'''
 
=Agenda/Notes=
Feel free to add to this!
Feel free to add to this!
==Meeting time and place==
==Meeting time and place==
*When should we have these meetings?
*When should we have these meetings?
**suggestion to start 30 min later and have the meeting be only 30min long.
*Where should we have these meetings?
*Where should we have these meetings?
==New KB Process==
==New KB Process==
*[https://support.mozilla.com/en-US/forums/knowledge-base-articles/707464 Forum thread]
*[https://support.mozilla.com/en-US/forums/knowledge-base-articles/707464 Forum thread]
Line 9: Line 27:
*[https://support.allizom.org/en-US/contributors New KB dashboard coming Aug 30]
*[https://support.allizom.org/en-US/contributors New KB dashboard coming Aug 30]
*What improvements can we ask sumodev for that will make this better?
*What improvements can we ask sumodev for that will make this better?
**Changes needed feature
*Other comments
**Let's make it as easy as possible to contribute - don't have to ask permission first - just create a new document or make a revision without asking permission first or having to document what you've done.
**Keeping track in the discussion thread is a duplication of effort and is unintuitive for new users. New users also don't have the permission to change the thread titles.
*Michael will try to update the text instructions this week. Maybe some video instructions too.
*Do we still need the KB articles forum? Maybe not. The discussion is happening in the article discussion tabs - even for new articles. Everything else can happen in the community forum or possibly this meeting.
==Firefox 7 Updates==
==Firefox 7 Updates==
*What needs to get finished this week?
Firefox 7 for mobile won't be available in the "help with" UI after the sumo push on 8/30
*Mobile - Michelle says these aren't done but are ready for feedback:
*[https://support.mozilla.com/en-US/kb/will-firefox-work-my-mobile-device Will Firefox work on my mobile device?]
*[https://support.mozilla.com/en-US/kb/how-do-i-change-my-language-mobile How do I change my language on mobile?]
*[https://support.mozilla.com/en-US/kb/how-do-i-copy-and-paste-text-mobile How do I copy and paste text on mobile?]
*[https://support.mozilla.com/en-US/kb/getting-started-firefox-mobile Getting started with Firefox for mobile]
 
*Desktop - Michael said he'd draft this on Wednesday
*[https://support.mozilla.com/en-US/kb/Options%20window%20-%20Advanced%20panel Options window - Advanced panel]
 
==Firefox 8 Updates==
==Firefox 8 Updates==
*What needs to be documented?
*What needs to be documented?
*One HUGE thing will be [https://bugzilla.mozilla.org/show_bug.cgi?id=596343 3rd part add-on being disabled on upgrade].
==Roundtable==
==Roundtable==
Questions and comments
Questions and comments<br>
*Ubuntu's "Unity" interface is crazy. It makes many of our Linux instructions slightly wrong.
** Maybe a general article about this explaining what's up with Unity.

Latest revision as of 18:18, 29 August 2011

Mondays at:

  • 10:00 PST
  • 13:00 EST
  • 17:00 UTC during summer
  • 19:00 CET
  • 12:00 CST

Phone call details:

  • California: 650-903-0800 then extension 92
  • Toronto: 416-848-3114 then extension 92
  • Toll-free: 800-707-2533 then password 369
  • Skype (free): +18007072533 then password 369

Then, enter the conference number: 435#

irc.mozilla.org: #sumomtg

Agenda/Notes

Feel free to add to this!

Meeting time and place

  • When should we have these meetings?
    • suggestion to start 30 min later and have the meeting be only 30min long.
  • Where should we have these meetings?

New KB Process

  • Forum thread
  • Video
  • New KB dashboard coming Aug 30
  • What improvements can we ask sumodev for that will make this better?
    • Changes needed feature
  • Other comments
    • Let's make it as easy as possible to contribute - don't have to ask permission first - just create a new document or make a revision without asking permission first or having to document what you've done.
    • Keeping track in the discussion thread is a duplication of effort and is unintuitive for new users. New users also don't have the permission to change the thread titles.
  • Michael will try to update the text instructions this week. Maybe some video instructions too.
  • Do we still need the KB articles forum? Maybe not. The discussion is happening in the article discussion tabs - even for new articles. Everything else can happen in the community forum or possibly this meeting.

Firefox 7 Updates

Firefox 7 for mobile won't be available in the "help with" UI after the sumo push on 8/30

Firefox 8 Updates

Roundtable

Questions and comments

  • Ubuntu's "Unity" interface is crazy. It makes many of our Linux instructions slightly wrong.
    • Maybe a general article about this explaining what's up with Unity.
Retrieved from "https://wiki.allizom.org/index.php?title=Support/KB/Meetings/2011-08-29&oldid=344071"