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#REDIRECT [[contribute]]
 
{{Contribute_nav_bar}}
 
{{admon/note|New to Mozilla?|If you'd like to volunteer for Mozilla, please visit our [http://www.mozilla.org/contribute Get Involved] page or consider [https://reps.mozilla.org/ becoming a Mozilla rep.] This page is for Mozillians who want to help more people contribute to the project.}}
 
<section begin=summary />{{RoadmapSummary
|icon= Logo_0002_68.png‎ |64 px
|pagelocation=Contribute_choose_your_own_adventure
|pagetitle=Contribute Wiki
|updated=Jan 22, 2014
|owner=Mozilla Community Building Team
|description= '''[http://www.mozilla.org/mission Our mission]''' resonates with people around the world who want to help and we have an opportunity to bring in more contributors to Mozilla to advance that mission. These pages have information about how you can connect with people wanting to volunteer and successfully build a community around your projects.
}}<section end=summary />
 
<span style="font-size:125%"><center>'''Whether you've been building a community for a long time or your involvement with the project is just beginning, these pages will help you find the information you are looking for to build vibrant, supportive communities!'''</center></span>
 
<div style="-moz-border-radius: 10px;width:25%;height:200px;background-color:#A2BFF4;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#How to Get Started|I am a new contributor!]]</h2><p>I made a contribution or filed a bug!  I'm a new participant! I am on my way to becoming a Mozillian! What now?</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:200px;background-color:orange;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#contact|I want to be more involved]]</h2><p>I want to go deeper into community building! I want to find my pathway to greater participation.</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:200px;background-color:#C0C0C0;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Working groups|Tell me about working groups]]</h2><p>I would like to join a working group or find out when my working group meets.</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:200px;background-color:#66CC66;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#resources|Show me resources]]</h2><p>I am looking for resources and guides to become a better community builder </p></div>
<div style="-moz-border-radius: 10px;width:25%;height:200px;background-color:#FFFF33;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#calendar|I want to see community events]]</h2><p>Show me the Mozilla Community Calendar</p></div>
<div style="-moz-border-radius: 20px;width:25%;height:200px;background-color:#CC3366;float:left;display:block;margin:1.5%;border: 1px solid #CC3366;text-align:center;padding:2.5%;padding-top:0px"><h2>[http://make-everything-ok.com/ I don't know what I want]</h2><p>[http://www.mozilla.org/en-US/contribute/ This page is the catch all for getting involved. Reach out to us and we'll be sure to guide you to the right place]!</p></div>
 
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<div style="display:block;-moz-border-radius:10px;background-color:#A2BFF4;padding:20px;margin-top:20px;">
<h1>I am a new contributor</h1> {{anchor|How to Get Started}}
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= How to get started =
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Mozilla has a long history of being a place for participation and we know '''[[Contribute/Workshops/Designing_for_participation | from experience what elements make up a successful community building effort.]]''' Below, you will find resources developed by the community team to optimize your project groups, as well as contact information, and ways to scale levels of participation. If you want help creating a community building plan and creating these elements for your project, get in touch with '''[https://mozillians.org/u/davidwboswell/ David Boswell].'''
 
If you are looking to get more involved with the community building group as a whole, start by '''[https://mail.mozilla.org/listinfo/community-building posting to the mailing list]''' '''[irc://irc.mozilla.org#mozillians and hanging out in the #mozillians IRC channel in order to connect.]'''
'''[http://www.mozillians.org Get yourself a Mozillians account as well!]'''
 
You can also check out the other '''[http://www.mozilla.org/about/forums/ listservs across the organization.]'''
 
Don't be afraid to get more involved and reach out!  We're happy to help you in whatever way we can.
 
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<div style="display:block;background-color:#d1dffa;padding:20px;margin-top:20px;-moz-border-radius:10px;">
== Who are community builders? ==
<div style="-moz-column-count:1;-moz-column-gap:20px;">
[[Image:Cbt_warsaw_2012.jpg|225 px|right]]
We are a cross-functional team of staff and volunteers who are deeply passionate about empowering people to support the Mozilla mission and contribute to the project. The Community Building Team (CBT) is responsible for growing the size and capabilities of the Mozilla community. Working closely with functional areas and regional communities, the CBT increases the capacity for participation throughout the project and leverages a broad range of tools, processes and training to match existing and potential volunteers with contribution opportunities. In doing so, the CBT helps evolve the best of our culture to allow us to remain an open and participatory movement as Mozilla continues to grow.
</div>
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==What kinds of things have we accomplished?==
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Going to need some content creation here
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<div style="display:block;background-color:#d1dffa;padding:20px;margin-top:20px;-moz-border-radius:10px;">
==Our Goals and Roadmaps for 2014==
<div style="-moz-column-count:1;-moz-column-gap:20px;">
 
Our general goal for 2014 is to work towards the goal of "One Million Mozillians" in ten years. This section should be expanded upon by Mozillians in order to make it very vital and clear.
 
</div>
</div>
 
=Get in touch with the community=
<div style="-moz-column-count:1;-moz-column-gap:20px;">
[[File:Mozilla_open_web.jpeg|225px|right]]
 
There are a number of ways to get in touch with people driving community building efforts:
 
* '''[https://mail.mozilla.org/listinfo/community-building Post to the Community Building list]'''
 
* '''[irc://irc.mozilla.org#mozillians Talk to people directly on the #mozillians IRC channel]'''
 
* '''[[Grow/Meetings|Join the Grow Mozilla discussion every other Thursday at 10 am pacific]]'''
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</div>
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<div style="-moz-border-radius: 10px;background-color:orange;display:block;padding:20px;margin-top:20px;">
<h1>I want to be more involved</h1>{{anchor|contact}}
<div style="-moz-column-count:1;-moz-column-gap:20px;">
 
==How do I get more involved?==
If you've already begun building your community and want to go further, there are many resources you can use in the Mozilla universe and beyond.
 
==Working Groups==
Community builders utilize working groups to get things done. [[#Working groups|Go here]] to read more about the working groups, what they do, and when they meet.
 
==Community Stewards==
'''[[Contribute/Areas|Click this link ]]''' to find stewards and community builders involved with bringing in volunteers to functional and regional areas. If you are interested in becoming a Steward, please contact '''[https://mozillians.org/u/davidwboswell/ David Boswell.]'''
 
'''[[Contribute/Pathways | Here]]''' is a list of people who can help provide pathways to contribution.
 
==Meetups==
 
[[File:Cbt_sf.jpg|300px|left]]
 
To increase the effectiveness of working together, we've started to organize regular meetups for Community Builders to share tips and to create processes and systems that will help bring more people in to Mozilla.  These include contributor meetups specifically for community building as well as [http://mozillafestival.org/ Mozfests.] Summaries of previous meetups can be found at:
 
* '''[[Contribute/Meetup/SF_Dec_2013|Meetup at San Francisco Space in December 2013]]'''
 
* '''[[Contribute/Meetup/Toronto_Mar_2013|Meetup at Toronto Space in March 2013]]'''
 
* '''[[Contribute/Meetup/Singapore_Nov_2012|Meetup at MozCamp Asia in November 2012]]'''
 
* '''[[Contribute/Meetup/Warsaw_Sep_2012|Meetup at MozCamp Europe in September 2012]]'''
 
==Mentors==
The community building team is beginning a mentoring program for Mozillians. If you're interested in mentoring new Mozillians, or if you're a new Mozillian seeking a mentor, please get in touch on the community building listserv.
 
</div>
</div>
 
<div style="-moz-border-radius: 10px;background-color:#C0C0C0;display:block;padding:20px;margin-top:20px;">
<h1>Tell me about working groups</h1>{{anchor|Working groups}}
<div style="-moz-column-count:1;-moz-column-gap:20px;">
 
Working groups are the backbone of the community building team.  The working groups get together on a regular basis to get stuff done! They will also often present their findings at the next in-person meetup.
 
===Systems and Data===
<div class= "mw-collapsible mw-collapsed">
<u>Description</u>: This group is focused on systems and data that are needed to handle the volume of potential volunteers and to provide visibility into the operations of contribution pathways.
 
<u>Etherpad</u>: https://etherpad.mozilla.org/cbt-working-group-systems-data
 
<u>Filter</u>: [systems] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
 
'''<u>Is Systems and Data Meeting Yet?</u>'''
 
[http://arewemeetingyet.com/UTC/2014-01-17/20:00/w/Systems%20and%20Data%20Working%20Group%20Meeting| '''Systems meets on Fridays at 20:00 UTC''']
 
I want to join this meeting!
</div>
 
===Research===
<div class= "mw-collapsible mw-collapsed">
<u>Description</u>: This group is currently researching the following central questions:
* How are people (new volunteers) finding us?
* New volunteers' motivations: What do new volunteers believe their involvement with Mozilla might include?
* Staff expectations: What do staff members believe their roles are in contributor interactions?
<u>Etherpad</u>: https://openbadges.etherpad.mozilla.org/get-involved-process
 
<u>Blog Posts</u>:
*[https://blog.mozilla.org/community/2013/12/19/what-motivates-a-million/ What Motivates a Million?]
*[https://blog.mozilla.org/community/2013/11/30/userresearch/ Getting to Know 1,000,000]
 
<u>Filter</u>: [research] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
 
Research doesn't have a regularly scheduled meeting, but feel free to reach out on the list if you want to be involved.
</div>
 
===Pathways===
<div class= "mw-collapsible mw-collapsed">
<u>Description</u>: This group is focused on [http://www.mozilla.org/contribute contribution pathways] for functional and regional areas as a way to [[Contribute/Workshops/Onboarding|identify, qualify and onboard]] new volunteers.
 
<u>Etherpad</u>: https://etherpad.mozilla.org/cbt-working-group-contribution-pathways
 
<u>Filter</u>: [pathways] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
 
'''<u>Is Pathways Meeting Yet?</u>'''
 
[http://arewemeetingyet.com/New%20York/2013-16-01/12:00/w/Pathways%20Working%20Group%20Meeting| '''Pathways meets on Thursdays at 17:00 UTC''']
 
[https://cbt.etherpad.mozilla.org/pathways-2014-meeting-notes '''I want to join this meeting!''']
</div>
 
=== Education and Culture ===
<div class= "mw-collapsible mw-collapsed">
<u>Description</u>: This groups is focused on capturing and spreading information about how volunteering works and how all Mozillians can acquire new skills to have a deeper impact on the project.
 
<u>Etherpad</u>: https://etherpad.mozilla.org/cbt-working-group-education
 
<u>Filter</u>: [education] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
</div>
 
=== Recognition ===
<div class= "mw-collapsible mw-collapsed">
<u>Description</u>: This group is focused on how to recognize volunteers for their contributions to deepen and extend relationships.
 
<u>Etherpad</u>: https://etherpad.mozilla.org/cbt-working-group-recognition
 
<u>Filter</u>: [recognition] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
 
'''<u> Is recognition meeting yet?</u>'''
 
[http://arewemeetingyet.com/Los%20Angeles/2014-01-14/08:00/b/Recognition%20Working%20Group%20Meeting| '''Recognition meets on Tuesdays at 16:00 UTC''']
 
[https://cbt.etherpad.mozilla.org/recognition-20meeting-20notes| '''I want to join this meeting!''']
</div>
 
===Events===
<div class= "mw-collapsible mw-collapsed">
Here will be information about events
</div>
</div>
</div>
 
<div style="-moz-border-radius: 10px;background-color:#66CC66;display:block;padding:20px;margin-top:20px;">
<h1>Show me resources</h1>{{anchor|resources}}
<div style="-moz-column-count:3;-moz-column-gap:20px;">
 
==Workshops==
Slides, recordings and worksheets for developing community building skills
* '''[[Contribute/Workshops/Designing_for_participation | Designing projects for participation]]'''
* '''[[Contribute/Workshops/Identifying_contributors | Identifying contributors]]'''
* '''[[Contribute/Workshops/Metrics_for_growth | Metrics for growth]]'''
* '''[[Productive_Discussion | How to have a productive discussion]]'''
 
==Missions==
Training missions are a scalable way for new contributors to gain experience and develop skills that will help them successfully get involved in projects at Mozilla.
 
* '''[http://www.joshmatthews.net/trainingmontage/ Firefox development training mission]''' -- Walks someone through how to turns the tabs of Firefox green by editing Firefox's CSS files
* '''[http://www.tizianasellitto.it/trainingmontage/bugzilla-triage-tutorial.html Bug triage tutorial]''' -- Walks someone through the basics of Bugzilla triage on test data
* '''[http://www.whatcanidoformozilla.org What can I do for Mozilla?]''' This walks through various languages and skills in which people may want to contribute!
* '''[http://www.codefirefox.org Learn to code by hands on coding Firefox!]'''
 
==Videos==
 
There are a number of videos available with community building information '''[[Contribute/Videos | at this link]].''' These videos were created by Mozillians and staff and could also be created '''[[Contribute/Videos#Community_Best_Practices | by you]]!'''
You can also watch videos of and read notes from the regular Grow Mozilla meetings '''[[Grow/Meetings | here]].'''
 
==Reading List==
Following feedback from the December 2013 summit, the CBT is creating a bigger, better list of resources for community builders! For more information, please contact [https://mozillians.org/en-US/u/Dino/| Dino] or [https://mozillians.org/en-US/u/jennierosehalperin/| Jennie]. Resources will be made available primarily through [http://www.safaribooksonline.com/| Safari Books.
]
====Safari Books====
Mozilla offers a free subscription to Safari Books to contributors Safari Books is a digital library that includes books on a wide rage of technical and professional development needs, video content, short form content and evolving manuscripts. If you want to gain access to this service, [[/SafariBooks| please follow the steps on this page.]]
 
==Presentations==
For more information about the evolution of these community building plans, take a look at these archived presentations.
* Community Building in 2014 brown bag (from December 2013): [https://air.mozilla.org/community-building-in-2014/ Video] and [https://drive.google.com/folderview?id=0BzWDYIelG9mFRGtuMDF1cXAyRkE&usp=sharing Slides]
* What Happens When I Say Yes To Community Building? (from August 2013): [https://air.mozilla.org/intern-presentation-wafula/ Video]
* Onboarding New Volunteers workshop (from September 2012): [[MozCampEU2012/Workshop_Onboarding_New_Volunteers|Session info]]
* Contributor Lifecycle Audit presentation (from January 2012): [[Contribute/Audit|Slides, Video, Data]]
* Getting More Contributors Involved with Mozilla brown bag (from November 2011): [http://htmlpad.org/steward-brownbag/# Slides] and [http://videos-cdn.mozilla.net/serv/air_mozilla/110311_Getting_Contributors_Involved.mov Video]
* Stewards All Hands session (from September 2011): [http://htmlpad.org/steward-session/# Slides] and [https://etherpad.mozilla.org/contribution-paths Notes]
 
==Organizational Support and Capacity==
Capacity is a measure of the community building potential of teams. Knowing the capacity of a team helps us provide support through programs and guides that are appropriate to their current situation. The organization needs to support community building and can do this by establishing accountability for community growth. There also needs to be a voice for community building and volunteers at the Steering Committee and Director levels.
'''[[Contribute/Capacity | How do I determine my community's capacity?]]'''
 
==Contributor Conversion Points==
 
In 2012, community builders decided upon a set of "conversion points" (or levels of participation) [[Contribute/Conversion_points|'''''(found here)''''']] to provide information about the contributor lifecycle for the [http://www.arewegrowingyet.com Grow Mozilla dashboard].  See [https://bugzilla.mozilla.org/show_bug.cgi?id=736109 bug 736109] for details about implementing this and see [http://davidwboswell.wordpress.com/2012/05/03/creating-a-superstar-radar/ The SuperStar Radar] blog post for information about why this is helpful for community building.
 
==Important Cross Organizational Links==
 
The awesome thing about open source is that there are so many things going on all over the place. Sometimes that can be a bit overwhelming. [http://cbt.mozilla.etherpad.org/important_community_links Go here] to add projects, websites, and blogs from around the Mozilla-verse that you think are relevant to the task of community building.
 
==Frequently Asked Questions==
 
*[[Contribute/frequently_asked_questions#How_will_volunteers_reduce_my_workload_instead_of_add_to_it.3F|'''How will volunteers reduce my workload instead of add to it?''']]
*[[Contribute/frequently_asked_questions#What_skills_do_volunteers_have.3F|'''What skills do volunteers have?''']]
*[[Contribute/frequently_asked_questions#How_can_I_rely_on_volunteers_to_do_things_I_need_to_get_done.3F|'''How can I rely on volunteers to do things I need to get done?''']]
*[[Contribute/frequently_asked_questions#How_does_adding_volunteers_to_my_team_compare_with_adding_employees.2C_interns_or_contractors.3F|'''How does adding volunteers compare with adding employees, interns, or contractors?''']]
*[[Contribute/frequently_asked_questions#How_long_will_volunteers_stay_involved.3F|'''How long will volunteers stay involved?''']]
*[[Contribute/frequently_asked_questions#Does_my_team_need_a_full-time_Community_Builder.3F_If_not.2C_would_it_be_useful_to_have_someone_spend_part_of_their_time_on_community_building.3F|'''Does my team need a full time community builder? If not, would it be useful to have someone spend part of their time on community building?''']]
*[[Contribute/frequently_asked_questions#Are_there_ways_for_me_to_learn_more_about_volunteer_management_and_community_building.3F|'''Are there ways for me to learn more about volunteer management and community building?''']]
*[[Lexicon:All|'''Can you define some of the crazy language you use? Can I define it, too?''']]
 
</div>
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<div style="-moz-border-radius: 10px;background-color:#CC6666;display:block;padding:20px;margin-top:20px;">
<h1>Community Building Myths</h1>{{anchor|myths}}
<div style="-moz-column-count:2;-moz-column-gap:20px;">
 
==The Top Myths of Community Building==
*Myth: working with contributors will take my time and energy away from meeting my personal goals or our team goals.
Working with volunteers does not compete with other goals.  If the work is organized right, it helps you meet those goals by expanding your team.
 
*Myth: We will have to work with whomever shows up and they are not likely to have the right skillset for us or enough time to do the project.
There is no obligation to work with everyone who shows up.  You can be clear about skills, time and other requirements needed.
 
*Myth: volunteers are unreliable.
Volunteers can be depended on.  There are community practices for establishing trust and accountability.
 
*Myth: Volunteers will try to change decisions we already made.
Volunteers should not alter the decision making process. Indeed, volunteers generally want clear, meaningful tasks. Engaging volunteers should not eat up more time, it should create systems that will enable both volunteers and staff to be more productive 
 
*Myth: establishing systems and tasks for managing volunteers will take more time than it is worth Engaging volunteers should not eat up more time, it should create systems that  will enable both volunteers and staff to be more productive
 
</div>
</div>
 
<div style="-moz-border-radius: 10px;background-color:#FFFF33;display:block;padding:20px;margin-top:20px;">
<h1>Community Events</h1>{{anchor|calendar}}
<div style="-moz-column-count:1;-moz-column-gap:20px;">
 
==Community Calendar==
This is where the calendar will go once the widget is added.
</div>
</div>

Latest revision as of 20:26, 25 March 2014

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