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CloudServices/Sync/Client Log Debugging: Difference between revisions
CloudServices/Sync/Client Log Debugging (view source)
Revision as of 20:21, 22 May 2015
, 22 May 2015→How to get Good Logs: added a UI incorrect password and login explanation, it may need more info
(→How to get Good Logs: added a UI incorrect password and login explanation, it may need more info) |
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| "Unknown Account" | | "Unknown Account" | ||
|| This means that your account is not recognized. || Could you have set up your account on the old sync? Please update to the new one. | || This means that your account is not recognized. || Could you have set up your account on the old sync? Please update to the new one. | ||
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| "Sync encountered an error while syncing: Incorrect account name or password. Sync will automatically retry this action" and a "Preferences" button." | |||
|| This means there is an issue with the login || Check the saved login it it is, and if it continues to happen check if cookies are saved in the browser settings. | |||
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|} | |} | ||