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Thunderbird:Testing:Antivirus Related Performance Issues: Difference between revisions
Thunderbird:Testing:Antivirus Related Performance Issues (view source)
Revision as of 00:26, 13 January 2015
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= Solutions for Antivirus Software = | = Solutions for Antivirus Software = | ||
== McAfee == | == McAfee == | ||
McAfee has had major problems with Thunderbird | McAfee has had major problems with Thunderbird causing crashes and poor performance, "Not Responding", "Unresponsive Script", etc. (For example [http://forums.mozillazine.org/viewtopic.php?p=13495577#p13495577], [http://forums.mozillazine.org/viewtopic.php?p=12678533#p12678533], {{bug|592303}}). We recommend you do all of the following: | ||
* Disable/delete '''McAfee Anti-Spam Thunderbird Extension''' in Tools | Addons | Extensions(It is safe to remove, and is absolutely not needed for good virus protection) | * Disable/delete '''McAfee Anti-Spam Thunderbird Extension''' in Tools | Addons | Extensions(It is safe to remove, and is absolutely not needed for good virus protection) | ||
* Disable email attachment scanning (it individually scans all emails which slows down Thunderbird) - '''Uncheck Email attachments under Real Time Scanning > Settings > Scan these attachments and locations''' | * Disable email attachment scanning (it individually scans all emails which slows down Thunderbird) - '''Uncheck Email attachments under Real Time Scanning > Settings > Scan these attachments and locations''' | ||
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* Write/Call McAfee support to inform them of your difficulty | * Write/Call McAfee support to inform them of your difficulty | ||
TB update fails and you get a 7-Zip Access Denied error when downloading a new version or updating. McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8. per the advice in this [https://support.mozilla.org/en-US/questions/1040901 thread] | * TB update fails and you get a 7-Zip Access Denied error when downloading a new version or updating. McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8. per the advice in this [https://support.mozilla.org/en-US/questions/1040901 thread] | ||