Support/Weekly Meetings/Agenda 2008-09-08: Difference between revisions
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* [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | ||
** I'm iffy on reliability of top/bottom articles. (cilias) | ** I'm iffy on reliability of top/bottom articles. (cilias) | ||
* Norton 360 ([https://bugzilla.mozilla.org/show_bug.cgi?id=452469 bug 452469]) - instructions in [http://support.mozilla.com/en-US/kb/Bookmarks+and+toolbar+buttons+not+working+after+upgrading article] not working for everyone. | |||
'''Knowledge Base''' | '''Knowledge Base''' | ||
Revision as of 16:51, 8 September 2008
Support » Weekly Meetings » 2008-09-08
Sumo
- Announcing new team
- Gathering/reporting top issues
- Weekly metrics
- I'm iffy on reliability of top/bottom articles. (cilias)
- Norton 360 (bug 452469) - instructions in article not working for everyone.
Knowledge Base
- Bugzilla: 4 new article bugs [1], 2 article bugs fixed [2][3]
- In case you missed it We now have notification of when a new translation is created.
- Gathering feedback and suggestions for new article editor. [4]
Forums
- Status?
Live Chat
- Traffic still high from MU release, helpers get burned out quickly
- 6 new accounts last week
- Notes/status on a sample of ~70 chats
- Top issues: bookmarks in location bar, Norton 360 locks places.sqlite, Firefox crashes, Firefox will not start, some printer drivers print garbage text, lost bookmarks
- Contributors conference now proxied to #sumo thanks to mzz's bot
- New hours - break between two parts of afternoon shift?