Support/Weekly Meetings/Agenda 2008-09-08: Difference between revisions
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'''Forums''' | '''Forums''' | ||
* | * Forums were giving DB errors: https://bugzilla.mozilla.org/show_bug.cgi?id=452953 fixed but now really slow https://bugzilla.mozilla.org/show_bug.cgi?id=453936 | ||
* Traffic is still high from Major Update. | |||
'''Live Chat''' | '''Live Chat''' | ||
Latest revision as of 17:45, 8 September 2008
Support » Weekly Meetings » 2008-09-08
Sumo
- Announcing new team
- Gathering/reporting top issues
- Weekly metrics
- I'm iffy on reliability of top/bottom articles. (cilias)
- Norton 360 (bug 452469) - instructions in article not working for everyone.
Knowledge Base
- Bugzilla: 4 new article bugs [1], 2 article bugs fixed [2][3]
- In case you missed it We now have notification of when a new translation is created.
- Gathering feedback and suggestions for new article editor. [4]
Forums
- Forums were giving DB errors: https://bugzilla.mozilla.org/show_bug.cgi?id=452953 fixed but now really slow https://bugzilla.mozilla.org/show_bug.cgi?id=453936
- Traffic is still high from Major Update.
Live Chat
- Traffic still high from MU release, helpers get burned out quickly
- 6 new accounts last week
- Notes/status on a sample of ~70 chats
- Top issues: bookmarks in location bar, Norton 360 locks places.sqlite, Firefox crashes, Firefox will not start, some printer drivers print garbage text, lost bookmarks
- Contributors conference now proxied to #sumo thanks to mzz's bot
- New hours - break between two parts of afternoon shift?