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Support: Difference between revisions
Added info to →Contribution areas
(→Where you can find us: point to #sumo and contributor forum) |
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== Overview == | == Overview == | ||
== Contribution areas == | == Contribution areas == | ||
* [https://support.mozilla.org/en-US/get-involved/kb Write Help Articles for the Knowledge Base] | |||
** The KB is the main point of contact for our users that receives 30+ million views a month. Base articles are created in English. | |||
* [https://support.mozilla.org/en-US/get-involved/questions Answer Questions in the Support Forum] | |||
** The forums are our User to User help channel manned by our amazing contributors. Users add 150-200 questions a day. | |||
* [https://support.mozilla.org/en-US/get-involved/l10n Translate Articles to your Languages] | |||
** Our articles are localized into 74 different languages. Nearly 60% of our visitors don’t see the site in English. | |||
* Help users in Social Channels | |||
** Social Support through Sprinklr | |||
** [https://support.mozilla.org/en-US/get-involved/army-of-awesome Army of Awesome] | |||
== Meeting schedule == | == Meeting schedule == | ||
*Weekly SUMO Community Meetings[[Support/Weekly_Meetings| Weekly Meeting Page]] | *Weekly SUMO Community Meetings[[Support/Weekly_Meetings| Weekly Meeting Page]] | ||