Open Comms/Get Involved: Difference between revisions
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===Tribal Commitment Contributions=== | ===Tribal Commitment Contributions=== | ||
====Locale Leader==== | ====Locale Leader==== | ||
[[https://support.mozilla.org/en-US/kb/how-be-sumo-locale-leader]] | '''Who:''' Do you not see a locale listed in the SUMO contributor forum? This is where you can start one. Start by reaching out to Michal the Localization Admin for SUMO. | ||
[[https://support.mozilla.org/en-US/kb/how-be-sumo-locale-leader | SUMO how to become a Locale Leader]] | |||
TBA: New changes are happening in regards to the support forum platform. Contact any SUMO admin for more information of the progress of this project. | |||
====Support Forum Moderator==== | ====Support Forum Moderator==== | ||
[[https://support.mozilla.org/en-US/kb/moderation-guidelines]] | [[https://support.mozilla.org/en-US/kb/moderation-guidelines]] | ||
Revision as of 01:12, 24 May 2016
Ways to Get Involved in Open Comms
We have a ton of contribution pathways! From Support to Social to PR, there are almost endless ways you can help shape our communications program and tell the world about Mozilla.
One time contributions
Localization
Who: If you know English and can translate it into another language (for example, your native one), help us translate English language articles into your language.
Requirements: Working knowledge of English, good knowledge of your native language, good writing skills, attention to detail
How to get involved: Sign up for a SUMO account and get started here
Training:[| To get started read the SUMO localization Guide]
Contact: Locale Leaders or admin short list: vesper@mozilla.com
Social Support Tweeting and Facebook posting
Who: For those of you that like to represent Mozilla Support in social channels this is the place for you. You can tweet or post on Facebook as a Mozillian to help give support to Mozilla software users.
Requirements: Twitter account or a Sprinklr account(ask Madalina in "Contact"), an email account and 10 mins of your time.
How to Get Involved: Mail the social support mailing list that you would like to sign up (see contact link below) and check out [SUMO Social Support Wiki Page]
Training: [Intro slide deck]
Contact :[Social Support Contact Page] or the Admin short list: mana@mozilla.com , Lhull@mozilla.com
[| Find out more information here]
Writing A Campaign Tweet or Blog Post
[[1]] Media Relations blog post tips
Who:
Requirements:
How to get involved:
Training:
Contact:
Answer a Support Forum Question
Who:
Requirements:
How to get involved:
Training:
Contact:
A Few contributions a week
Localize a Support Article
Requirements:
How to get involved:
Training:
Contact:
Become part of the CommSquared program
Support Forum Specialist
[[6]]
Writing a Support Article or making edits
Tribal Commitment Contributions
Locale Leader
Who: Do you not see a locale listed in the SUMO contributor forum? This is where you can start one. Start by reaching out to Michal the Localization Admin for SUMO.
[| SUMO how to become a Locale Leader]
TBA: New changes are happening in regards to the support forum platform. Contact any SUMO admin for more information of the progress of this project.
Support Forum Moderator
[[9]]
Who:
Requirements:
How to get involved:
Training:
Contact:
Support Knowledge Base Article Reviewer and Editor
[[10]]
Who:
Requirements:
How to get involved:
Training:
Contact:
High profile Media Relations
link to tips in media relations
Who:
Requirements:
How to get involved:
Training:
Contact:
Social Support Reviewer and Approver
[[11]] [link write up for description of role from Mada]
Who:
Requirements:
How to get involved:
Training:
Contact:
Don't see something, you can propose more
Contactopencomms community email