Litmus:How to Triage Failed and Unclear test cases: Difference between revisions

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= Review Unclear results at least once a week =
= Review Unclear results at least once a week =
Once Unclear results are found from the above formats, review each result by clicking the link to the result report. For each result reported:
Once Unclear results are found from the above formats, review each result by clicking the link to the result report. For each result reported:
* Confirm or deny the validity of the result. Results are automatically marked as Valid. It is up to the reviewer to determine which results are actually valid or invalid. If it is invalid, un-check the box in the Valid?: field of the result.
* Confirm or deny the validity of the result. Results are automatically marked as Valid. It is up to the reviewer to determine which results are actually valid or invalid.
** Results filed with good comments should be closely reviewed, even tested to confirm validity. Results filed with no comments can be subjectively reviewed as to severity and known frequency of report.
** Results filed with good comments should be closely reviewed, even tested to confirm validity. Results filed with no comments can be subjectively reviewed as to severity and known frequency of report.
*** If a result is valid as ''Unclear'', the action to be taken is to edit the test case associated to the report and make it clear.
*** If a result is valid as ''Unclear'', the action to be taken is to edit the test case associated to the report and make it clear.
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