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Media Debugging Tips: Difference between revisions
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For playback performance issues and general media playback problems, capturing and reporting a Firefox Performance Profile can help Mozilla developers diagnose the issue. Please visit the [https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html Firefox Profiler Getting Started Guide] to learn how to record a profile. Note, before recording, please select the 'Media' setting in the profiler toolbar dropdown menu. Once you have a profile recorded of the media playback issue, you can post the resulting profile url to your Bugzilla report for analysis. | For playback performance issues and general media playback problems, capturing and reporting a Firefox Performance Profile can help Mozilla developers diagnose the issue. Please visit the [https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html Firefox Profiler Getting Started Guide] to learn how to record a profile. Note, before recording, please select the 'Media' setting in the profiler toolbar dropdown menu. Once you have a profile recorded of the media playback issue, you can post the resulting profile url to your Bugzilla report for analysis. | ||
Profiler Quick Start: | Profiler Quick Start:<br /> | ||
1) Visit https://profiler.firefox.com/ and enable the Profiler toolbar button | 1) Visit https://profiler.firefox.com/ and enable the Profiler toolbar button<br /> | ||
2) Click the toolbar button down arrow and select 'Media' in the Settings drop down. | 2) Click the toolbar button down arrow and select 'Media' in the Settings drop down.<br /> | ||
3) Open a tab and visit the page with the affected media content | 3) Open a tab and visit the page with the affected media content.<br /> | ||
4) Click the Profiler toolbar main button to start recording. | 4) Click the Profiler toolbar main button to start recording.<br /> | ||
5) Play the media until the issue you are seeing manifests. | 5) Play the media until the issue you are seeing manifests.<br /> | ||
6) Click the Profiler toolbar button again to stop recording. | 6) Click the Profiler toolbar button again to stop recording.<br /> | ||
7) When a new Profile tab opens, click the upload profile button on the upper right | 7) When a new Profile tab opens, click the upload profile button on the upper right.<br /> | ||
8) Copy the resulting profile URL and post this to your Bugzilla report. | 8) Copy the resulting profile URL and post this to your Bugzilla report.<br /> | ||
=== Advanced Diagnosis === | === Advanced Diagnosis === | ||