Thunderbird/StatusMeetings/2009-10-27

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Thunderbird Meeting Details :

• Tuesday, October 27th, 16:30 UTC (9:30am Pacific, 12:30pm Eastern)
• How to dial-in

Agenda

• Who's taking minutes? --> asuth
• Minute taking Schedule. Talk to davida for schedule changes/additions.

Action Items

Open

• Planning for a dry-run security firedrill build
  • Fire drill itself expected to happen after code freeze

Thunderbird 3

RC1 etc

• Now in String freeze
• Branching completed
• Schedule:
  • Code Freeze for RC1: 2009-10-30 23:59 PST
  • L10n deadline: 2009-11-02 23:59 PST
  • RC1 builds start on: 2009-11-03
  • Subsequent RCs as necessary.

• Blockers
  • blocking-thunderbird3+: 36 (-3)
  • TB 3 Needs: 1 (-1)
  • GloDa patch: asuth still working through tests, likely to land today (Tues) or Weds
• Proposed Blocking
  • Proposed Blockers (all): 5 (-6)

• Fixed RC1
  • TB 3.0rc1 - blocking: 109 (+9)

• Please set bugs to assigned status (as well as owner to you) if you want to do them.
• If you have other bugs assigned to you that you don't want to do, please reassign or discuss with drivers.
• If you see what look like theme/css issues, especially on Windows, please file a bug, with a screenshot, and the version of Windows you're running. Tag it with a "polish" keyword, and nominate it for blocking-tb3?.

QA Updates

• Held a regular bugday
• Daily triage seems to have gotten a few more people involved
• Regular bugday coming up this thursday
• Preparing for next week RC testing

Support

1. Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week, no Anti-Virus this week. Confirmed with ss that the anti-virus false alarms are simply mistakes by the Vendors i.e. AVG and Trend Micro and not a problem with the Thunderbird 2 process (i.e. vendors were notified for 2.0.0.23 properly)
   1. Cannot receive email
   2. Cannot send email
   3. Windows 7 - it works well for some not so well for others
   4. address book (how to use, how to export contacts)
   5. email lost (fixed by compacting folders and deleting .msf)
2. Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0)
   1. Thunderbird 3 Beta 4 restarts after closing
   2. Windows 7
3. SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, gozer spinning up staging instance for this morning (Tues), looks like we can get inexpensive MoMo-ized port of Fennec theme from Gary Cunningham-Lee
4. Key Support stats from the following graphic:
   1. approximately 20 / day (143/7, basically same as l last week if we subtract the Raindrop topics)
   2. total new topics:143 total replies: 116 (Ruby Code)
      1. date:20091020 #new support topics:20 resolved: 11
      2. date:20091021 #new support topics:14 resolved: 6
      3. date:20091022 #new support topics:18 resolved: 11
      4. date:20091023 #new support topics:20 resolved: 22
      5. date:20091024 #new support topics:21 resolved: 4
      6. date:20091025 #new support topics:13 resolved: 3
      7. date:20091026 #new support topics:19 resolved: 7
   3. #replies from non MoMo folks: 1 from TMZ (thanks!) 18 from gyurrika (thanks and welcome!), 3 from Andrea (thanks!) MoMo folks: 2 from Philipp and 1 from Martin of Lightning (thanks!) 59 from Roland,19 from Ludo (thanks!) 1 from Mark Banner (thanks!), Bienvenu 9 (thanks!), 1 from Andrew Sutherland (thanks!)
   4. happiness metric: API doesn't have happiness emotitags, asked GS staff about that, code in progress: http://gist.github.com/190094, manual happiness metric = 109 - 59 = 50 (7 last week), 41 Hendrix messages (generally Hendrix messages are unhappy but this week we had 4 happy messages about Gloda! Thanks!) - will write myself a bug to track down Hendrix for Thunderbird 3 and get rid of it as much as possible