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Thunderbird/Support/Workflow: Difference between revisions
→New Bug Workflow
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once a GS topic or through some other support channel) has been determined to be a bug that hasn't been previously filed, then | once a GS topic or through some other support channel) has been determined to be a bug that hasn't been previously filed, then | ||
# a bugzilla bug needs to be filed and linked and tagged into the GS topic ad please fill in the GS short URL into the bug and add "[gs]" to the whiteboard | # a bugzilla bug needs to be filed and linked and tagged into the GS topic ad please fill in the GS short URL into the bug and add "[gs]" to the whiteboard | ||
# this bug needs to be triaged into an appropriate release and GS folks need to be informed by | # this bug needs to be triaged into an appropriate release and GS folks need to be informed by adding a reply to the GS topic with the results of the triage | ||
# if necessary a workaround needs to be developed and then added to SuMoMo if substantial enough and/or as a GS topic | # if necessary a workaround needs to be developed and then added to SuMoMo if substantial enough and/or as a GS topic | ||