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Support/Firefox Features/Clean up user profile: Difference between revisions
Support/Firefox Features/Clean up user profile (view source)
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|Feature open issues and risks=*Since OS X and Linux don't have installers, we don't have a way to trigger this process for them upon re-installation. The other use-cases are still valid though. | |Feature open issues and risks=*Since OS X and Linux don't have installers, we don't have a way to trigger this process for them upon re-installation. The other use-cases are still valid though. | ||
|Feature overview='''The Reset Firefox feature will provide a way for users to automatically fix Firefox by creating a new profile and migrating their data (bookmarks, history, passwords, etc).''' | |Feature overview='''The Reset Firefox feature will provide a way for users to automatically fix Firefox by creating a new profile and migrating their data (bookmarks, history, passwords, etc).''' | ||
This feature falls primarily in the '''Experience''' category (from the "Discover, Experience, and Connect" vision statement.) | |||
There are a number of serious Firefox issues (not starting, crashing, unexpected behavior, lost toolbars and more) that can be solved by creating a new profile. The problem is, creating a new profile (which is an incredibly difficult task) is not enough. A user will almost always want to also migrate their data to the new profile which is another difficult task. See these two articles ([https://support.mozilla.com/en-US/kb/Managing%20profiles 1], [https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile 2]) for complete steps. | There are a number of serious Firefox issues (not starting, crashing, unexpected behavior, lost toolbars and more) that can be solved by creating a new profile. The problem is, creating a new profile (which is an incredibly difficult task) is not enough. A user will almost always want to also migrate their data to the new profile which is another difficult task. See these two articles ([https://support.mozilla.com/en-US/kb/Managing%20profiles 1], [https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile 2]) for complete steps. | ||