Support/Article Tracking

Schedule

What we are working on

• Until 8/30 - Finalizing changes for Firefox 7
• After 8/30 - Drafting changes for Firefox 8
• Ongoing - Track changes in Firefox 9
• Ongoing - Updating old articles

Updates for Firefox 9

Firefox 9 Feature Tracking

Firefox

Currently in NIGHTLY channel
Moves to BETA week of September 27, 2011

999

[URL ARTICLE]

Needs Update

Notes

Updates for Firefox 8

Firefox 8 Feature Tracking

Firefox

Currently in AURORA channel
Moves to BETA week of September 27, 2011

Rank	Article or Feature	Status	Notes
	Confirm Add-ons on upgrade		Feature Page
	Ensure user accepts add-ons installed by third-party apps		Feature Page
	Expose add-on performance information in Firefox		Feature Page
201	Using the Troubleshooting Information page	Needs Update	Bug 526802 - Add about:crashes to the Troubleshooting Information page
	Tablet UI		Mobile Feature Page
999	[URL ARTICLE]	Needs Update	Notes

Updates for Firefox 7

Firefox 7 Feature Tracking

Firefox

Currently in BETA channel
Moves to RELEASE week of September 27, 2011

Rank	Article or Feature	Status	Notes
019	Options window - Advanced panel	Needs Update	Needs a section about Telemetry. Bug 652657
	Add-on preferences UI		Feature Page - May not need to be documented
	Session Store Enhancements		Mobile Feature Page - May not need to be documented
119	How do I install Firefox on a mobile device?	Needs Update	Mobile language choice on first run - Mobile Feature Page
	How do I change my language on mobile?	In Progress	Mobile language choice on first run - Mobile Feature Page
	How do I copy and paste text on mobile?	In Progress	Mobile Feature Page - Forum thread
114	Getting started with Firefox for mobile	Needs Update	Needs a section about Copy & Paste and update to the hardware Menu button More options to include Quit - Mobile Feature Page
999	[URL ARTICLE]	Needs Update	Notes

All Articles

Rank	Article	Status	Notes
135	Accessibility	Updated
028	Add-ons are disabled after updating Firefox	Updated	Ready for localization?
062	Back and forward or other toolbar items are missing	Ready for L10n
025	Backing up and restoring bookmarks	Needs Update	backing up to removable media, add link to the article about bookmarks, should probably direct people to use Sync.
045	Backing up your information	Needs Update	This article could be re-written and re-named. Instead of backing up your profile it should probably direct people to use Sync.
067	Basic Troubleshooting	In Progress	Uninstall by removing the installation folder, add "Program Files (x86)" path for 64-bit Windows / Improve helpfulness?
149	Blocking cookies	Updated	Ready for localization?
111	Bookmark folders	Archive?	Add to Sorting Bookmarks and then archive
176	Bookmark Tags	Needs Update	New screenshots, updates for fx4+
168	Bookmarks not saved	Needs Update	Add a warning about the browsing history when places.sqlite is deleted
088	Bookmarks Toolbar	Needs Update	Screenshots and updates for Fx4+
102	Cannot connect after upgrading Firefox	Updated
161	Cannot log in to Firefox Home App	Updated
165	Cannot log in to websites	Updated	Ready for localization?
083	Cannot uninstall an add-on	Needs Update	"Uninstalling manually" needs update for fx4
131	Cannot view full screen Flash videos	Updated	Ready for localization?
123	Changing fonts and colors	Archive?	This info is covered in Options Window - Content panel. Maybe add the right keywords and summary to that?
126	Changing the e-mail program used by Firefox	Needs Update	Add a troubleshooting section to change the proxy settings?
196	Choosing More Secure Passwords	Updated
011	Clear Recent History	Ready for L10n
145	Clearing Location bar history	Updated
004	Common questions after updating Firefox	Ready for L10n
189	Configuring McAfee Security Center	Needs Update	updates for latest version of McAfee
175	Configuring Norton 360	Needs Update	Popular software that causes problems for Fx updated recently
162	Configuring Windows Firewall	Updated
072	Cookies	Updated
177	Could not initialize the browser security component	Needs Update	section on changing permissions could be eliminated. Deleting the file would suffice
136	Creating a desktop shortcut to a web page	Needs Update	New screenshot
013	Customizing Firefox with add-ons	Ready for L10n
092	Deleting bookmarks	Updated	Ready for localization?
031	Deleting cookies	Ready for L10n
152	Disabling third party cookies	Updated	Ready for localization?
097	Downloads window	Needs Update	New screenshots, menu paths
016	Enabling and disabling cookies	Ready for L10n
038	Error loading web sites	In Progress	Improve helpfulness, restructure, make the troubleshooter easier to follow
054	Exporting bookmarks to an HTML file	Updated	Ready for localization?
180	Exporting bookmarks to Opera	Needs Update	New screenshots, new menu paths
157	Exporting data to Internet Explorer	Needs Update	New screenshots, new menu paths
159	Exporting data to Safari	Needs Update	New screenshots, new menu paths
065	Finding your Firefox version	Updated	Ready for localization?
143	Firefox cannot connect securely because the SSL protocol is disabled	Updated
064	Firefox cannot load websites but other programs can	Updated	Ready for localization?
137	Firefox consumes a lot of CPU resources	Needs Update	Needs multiple updates, including the use of the Template:ReportBrokenWebsite template
023	Firefox crashes	Needs Update	Startup crash, standalone application, update databases, remove a sentence
113	Firefox crashes when loading certain pages	Archive?	Archive or redirect to "How do I fix Firefox?"
164	Firefox crashes when trying to download a file	Updated
066	Firefox crashes when you open it	Archive?	Archive or redirect to "How do I fix Firefox?"
042	Firefox does not ask to save tabs and windows on exit	Ready for L10n
199	Firefox does not work	Updated
160	Firefox for mobile doesn't support Flash	Updated
050	Firefox hangs	Needs Update	Improve helpfulness. Can we simplify this? Make it easier to understand?
112	Firefox has just updated tab shows each time you start Firefox	Updated
173	Firefox Home does not work	Updated
078	Firefox is already running but is not responding	Updated
155	Firefox is slow	Ready for L10n
167	Firefox is stuck in Safe Mode	In Progress	Remove ref. to the safemode shortcut for fx4+, add the 64-bit file path for fx35
174	Firefox keeps opening many tabs or windows	Updated
170	Firefox never finishes loading certain websites	Archive?	Should we archive this or redirect to is my problem caused by malware
207	Firefox prints incorrectly	Updated	Ready for localization?
158	Firefox Sync is not working	Needs Update	Symtoms for problems without error messages, other reason for broken sync, check Sync Server Status
181	Firefox takes a long time to start up	Updated
034	Firefox will not start	Needs Update	Improve helpfulness; Update for win7, new screenshots, remove fx3 info, add a link about malware, check if everything is still valid
118	Firewalls	Updated
146	Flash-based videos and sound do not play correctly	Updated
194	Fonts look blurry	Needs Update	Give a solution on Windows XP? / Only for Firefox 4 and above
190	Forgot my master password	Updated	Ready for localization?
090	Form autocomplete	Updated
191	Form autocomplete entries are not saved	Archive?	Very few views for this - is it still an issue? If it is, it needs to be updated
014	Getting started with Firefox	Ready for L10n
114	Getting started with Firefox for mobile	In Progress	Add the quit button for Fx 7
206	Google Toolbar is not compatible with Firefox	Updated	Ready for localization?
124	High memory usage	Updated	Feature Page. If there is MDN or other documentation about this we should update this article with a link to it. Otherwise, this feature is out of scope for SUMO.
017	How do I add a device to Firefox Sync?	Ready for L10n	In admin category because it's a dupe of How to sync Firefox settings between computers and How do I sync Firefox between my desktop and mobile?
202	How do I avoid crashes?	Updated
009	How do I customize the toolbars?	Ready for L10n
195	How do I find and install Add-ons?	Updated
197	How do I get the Firefox Button?	Needs Update	Needs Windows XP screenshots
119	How do I install Firefox on a mobile device?	Updated	Ready for localization?
073	How do I install the Flash plugin?	Updated
060	How do I make Firefox remember my usernames and passwords?	Ready for L10n
205	How do I manage my Firefox Sync account?	Needs Update	Other changes to make
188	How do I manage website permissions?	Ready for L10n
087	How do I set up Firefox Sync?	Needs Update	Warn users that Sync is for private use
193	How do I stop websites from tracking me on mobile?	Ready for L10n
035	How do I stop websites from tracking me?	Ready for L10n
032	How do I sync Firefox between my desktop and mobile?	Ready for L10n
130	How do I upgrade my graphics drivers?	Updated	Ready for localization?
179	How do I use bookmarks on mobile?	Updated
026	How do I use bookmarks?	Ready for L10n
184	How do I use tabs on mobile?	Updated
163	How do I use the Awesome Screen?	Updated
047	How do I use Zoom?	Updated	Ready for localization?
187	How do I zoom in and out of a website?	Updated
154	How to clear Search bar history	Updated	Ready for localization?
012	How to clear the cache	Ready for L10n
022	How to make Firefox the default browser	Ready for L10n
006	How to set the home page	Updated	Ready for localization?
172	How to set up Firefox Home on your iPhone	Updated
057	How to sync Firefox settings between computers	In Progress	Replace content of the adddevices-alt template
169	How to use Firefox Home	Updated
198	I've lost my Firefox Sync account information	Updated	Ready for localization?
200	I've lost my phone — how do I deactivate Sync?	Updated
147	Images or animations do not show	Archive?	Do people really have this issue? If so, this needs multiple updates and to be simplified
096	Importing bookmarks and other data from other browsers	Updated
106	Importing Bookmarks from an HTML File	Updated	Ready for localization
091	Importing bookmarks from Google Chrome	In Progress	Add the Template:ImportHTMLBookmarks template
040	Importing favorites and other data from Internet Explorer	Needs Update	Need to remove saved form history and passwords for IE8+
116	Importing Internet Explorer Favorites from another computer	Needs Update	Add the Template:ImportHTMLBookmarks template
027	Installing a previous version of Firefox	Updated	Ready for localization? / Only for Firefox 4 and above
093	Installing Firefox	Updated
059	Installing Firefox on Linux	Updated
068	Installing Firefox on Mac	Needs Update	Needs a new screenshot
089	Installing Firefox on Windows	Needs Update	New screenshots, screencast
085	Is my Firefox problem a result of malware	Needs Update	Add a link to an anti-rootkit utility
029	JavaScript	Updated	Ready for localization?
021	Keyboard shortcuts	Updated	Ready for localization?
061	Location bar autocomplete	Needs Update	Add the ~ prefix
101	Location bar search	Needs Update	Fx4 doesn't redirect to an URL for searches
071	Lost Bookmarks	Needs Update	Improve helpfulness, Cleanup, fix menu paths
128	Managing file types	Updated
030	Managing profiles	Ready for L10n
008	Managing the Flash plugin	Updated	Ready for localization?
039	Menu bar is missing	Ready for L10n
183	Mouse shortcuts	Needs Update	Some Mac (others?) shortcuts are incorrect
142	Multiple tabs open when starting Firefox	Needs Update	Remove the Main panel for fx35
095	Navigation Toolbar items	Needs Update	Update for fx4+
156	New tabs do not appear to the right of the last tab	Updated
171	No programs can load websites	Archive?	If no programs can load websites, how do you find this article?
150	No sound in Firefox	Updated	Ready for localization?
052	Opening PDF files within Firefox	Updated	Ready for localization?
056	Options window	Ready for L10n
019	Options window - Advanced panel	Needs Update	Needs a section about Telemetry. Bug 652657
069	Options window - Applications panel	Updated
044	Options window - Content panel	Ready for L10n
018	Options window - General panel	Ready for L10n
043	Options window - Privacy panel	Ready for L10n
053	Options window - Security panel	Ready for L10n
076	Options window - Tabs panel	Updated
129	Page Info window	Updated	Ready for localization?
132	Parental controls	Updated
121	Personas	Needs Update	New screenshots, remove fx3 and 3.5 stuff
002	Plugin crash reports	Updated	Ready for localization?
010	Pop-up blocker	Ready for L10n
144	Preferences are not saved	Needs Update	Add RealPlayer (plugin or extension?) as a new locking cause?
133	Printing a web page	Needs Update	Menu paths, cleanup, permanent settings
007	Private Browsing	Ready for L10n
108	Problems using Facebook in Firefox	Updated
015	Profiles	Ready for L10n
186	Protecting stored passwords using a master password	Needs Update	Fix minor displaying issues, add a link to the secure password article, entry number, add a section about OS users account, new screenshots, cleanup, rename it
070	Recovering important data from an old profile	Needs Update	Rethink this article? Use Sync instead?
182	Replace your Sync information	Needs Update	Outdated. Need to use Reset Sync
120	Resetting preferences	Updated
037	Safe Mode	Updated	Ready for localization?
080	Search bar	Ready for L10n
178	Search suggestions	Needs Update	New screenshots
125	Searches are redirected to another site	Needs Update	Opt out of the DNS assistance service from the ISP
192	Searching within a page	Ready for L10n
103	Secure Connection Failed	Needs Update	Adress some missing issues
110	Server not found	Updated	Ready for localization?
036	Session Restore	Updated
148	Setting Firefox as the default browser does not work	Updated
086	Site Identity Button	Updated	New Fx6 screenshots after the changed look. The look is so close to the current screenshots that this can wait until the article needs other updates.
185	Smart keywords	Needs Update	New screenshots
081	Software Update Failed	Updated
098	Sorting bookmarks	Needs Update	New screenshots, menu paths, remove sidebar info? Sort order with copy/paste? Maybe rename to How do I organize my bookmarks? and include Bookmark Folders and Deleting Bookmarks.
075	Tabbed browsing	Updated
020	The Adobe Flash plugin has crashed	Ready for L10n
051	The bookmarks and history system will not be functional	Ready for L10n
122	This connection is untrusted	Updated
151	Toolbar keeps resetting	Updated
046	Troubleshooting extensions and themes	Updated	Ready for localization? / Improve helpfulness?
049	Troubleshooting plugins	Needs Update	Improve helpfulness
084	Unable to download or save files	Needs Update	Cleanup, are all causes still valid?
134	Unable to install add-ons	Needs Update	Menu paths, Can this be simplified?
055	Uninstalling add-ons	Updated	Ready for localization?
063	Uninstalling Firefox	Ready for L10n
005	Updating Firefox	Ready for L10n
079	Username and password not remembered	Updated
140	Using extensions with Firefox	Archive?	This article covers the same topic as Customizing Firefox with add-ons
105	Using plugins with Firefox	Updated	Ready for localization?
077	Using the Adobe Reader plugin with Firefox	Updated
033	Using the Java plugin with Firefox	Updated	Ready for localization?
117	Using the QuickTime plugin with Firefox	Updated
099	Using the RealPlayer plugin with Firefox	Archive?	See discussion thread
127	Using the Silverlight plugin with Firefox	Updated
094	Using the spell checker	Needs Update	New screenshot, menu paths, profile instructions, a dictionary must be installed first for some locales, each new word is added in all dictionaries
201	Using the Troubleshooting Information page	Archive?	Instructions for this are included in relevant troubleshooting articles
003	Using the Windows Media Player plugin with Firefox	Ready for L10n
041	Using themes with Firefox	Needs Update	Remove pre 3.6 info, update menus, focus more on Personas
109	Video or audio does not play	Updated
204	Viewing video in Firefox without a plugin	Archive?	People don't ask about how to play a video - only about issues when it doesn't work
141	Warning Unresponsive script	Needs Update	Section about addon needs to be updated or deleted
153	Websites look wrong	Updated	Ready for localization?
104	Websites say cookies are blocked	Updated	Ready for localization?
024	What are App Tabs?	Ready for L10n
001	What are Tab Groups?	Updated	Ready for localization? / Only for Firefox 4 and above
203	What are the mobile keyboard shortcuts?	Updated
139	What happened to the Bookmarks Toolbar?	Archive?	Only for Firefox 4 and above. Maybe no longer needed since the creation of Common questions after updating Firefox
100	What happened to the Status Bar?	Updated	Ready for localization?
138	What is Firefox Home	Updated	Ready for localization?
050	What is Firefox Sync?	Updated
107	What is plugin-container	Needs Update	Update for Mac
115	What is the Add-on Bar?	Updated	Only for Firefox 4 and above
074	Where can I find my Firefox Sync Key?	Archive?	we should archive this article and point references to the "How do I manage my Firefox Sync account?" in that article.
082	Where can I find the code to add a device to Firefox Sync?	Updated
166	Why are tabs on top?	Updated	Only for Firefox 4 and above
048	Will Firefox work on my mobile device?	Updated	May need frequent updates as we push to test more devices

Templates

Article	Status	Notes
Template:aboutconfig	Updated
Template:addcomputer	In Progress	Steps to be updated for Firefox 4 and 5 (last update during Firefox 4 Beta)
Template:adddevices	Archive?
Template:adddevices-alt	Archived
Template:addiphone	Updated
Template:addmobiledevice	Updated
Template:amo	Updated
Template:backtoOptionsPreferences	Updated
Template:changesyncpw	Updated
Template:clearCookiesCache	Updated
Template:closeFirefox	Updated
Template:closeOptionsPreferences	Updated
Template:computercode	Updated
Template:contextmenu	Updated
Template:crashsig	Updated
Template:customhistory	Updated	Ready for localization?
Template:ExportHTMLBookmarks	Updated	Ready for localization?
Template:ImportHTMLBookmarks	Updated	Ready for localization?
Template:iphonecode	Updated
Template:linuxPic	Updated
Template:mobilecode	Updated
Template:Only in Fx4	Updated
Template:onlyinbeta	Ready for L10n
Template:Open Add-ons	Updated
Template:OpenBookmarksLibrary	Updated
Template:OpenHistoryLibrary	Updated
Template:openprofilefolder	Updated
Template:optionspreferences	Updated
Template:plugincheck	Updated
Template:profileFolder	Updated
Template:ReportBrokenWebsite	Needs Update	How to report for versions before the current one
Template:safemode	Updated
Template:synckey-note	Updated
Template:syncsetup	Updated
Template:Tracking	Updated
Template:UpdateFlash	Updated
Template:UpdateProblems	Updated
Template:whatissynckey	Updated

Start Pages

Article	Status	Notes
Home page - Quick	Ready for L10n	Left side. Contains: Template:Common Questions, Template:New to Firefox
Template:Common Questions	Updated	Contained in Home page - Quick
Template:New to Firefox	Updated	Contained in Home page - Quick
Home page - Explore	Ready for L10n	Main section. Contains: Template:Advanced topic, Template:Customizing Firefox topic, Template:Privacy & Security topic, Template:Troubleshooting topic, Template:Using Firefox topic
Template:Advanced topic	Updated	Contained in Home page - Explore
Template:Customizing Firefox topic	Updated	Contained in Home page - Explore
Template:Privacy & Security topic	Updated	Contained in Home page - Explore
Template:Troubleshooting topic	Updated	Contained in Home page - Explore
Template:Using Firefox topic	Updated	Contained in Home page - Explore
Home page - Top	Updated	Ready for localization? / When it has content, it's a warning message across the front page.
Desktop home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Desktop home page, contains Template:DesktopMobile
Template:DesktopMobile	Updated	Content for Desktop home for mobile - Common Questions
Mobile home - Quick	Needs Update	When new header is live we can re-purpose the other products section.
Mobile home - Explore	Ready for L10n	Main section. Contains: Template:Mobile explore 1, Template:Mobile explore 2
Template:Mobile explore 1	Updated	Contained in Mobile home - Explore
Template:Mobile explore 2	Updated	Contained in Mobile home - Explore
Mobile home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Mobile home page, contains Template:MobileMobile
Template:MobileMobile	Updated	Content for Mobile home for mobile - Common Questions
Sync home - Quick	Needs Update	When new header is live we can re-purpose the other products section.
Sync home - Explore	Ready for L10n	Main section. Contains: Template:Sync explore 1
Template:Sync explore 1	Needs Update	Add new Sync articles / Contained in Sync home - Explore, Sync home for mobile - Common Questions
Sync home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Sync home page. Contains: Template:Sync explore 1
FxHome home - Quick	Needs Update	When new header is live we can re-purpose the other products section.
FxHome home - Explore	Ready for L10n	Main section. Contains: Template:fxhome explore 1
Template:fxhome explore 1	Updated	Contained in FxHome home - Explore, FxHome home for mobile - Common Questions
FxHome home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Fx Home home page. Contains: Template:fxhome explore 1

Proposed

Article	Status	Notes
How do I fix Firefox?	In Progress
How do I use Firefox gestures on my mobile device?	In Progress	Forum thread
Why is Firefox for Mobile slow?	In Progress
What is hardware acceleration?	Needs Draft	Forum thread
"How can I improve my privacy and security?" or "Staying safe on the web"	Needs Draft	Forum thread and Forum thread
"Changing the language of Firefox to English" or "Getting a localized version of Firefox"	Needs Draft	Installing one or several localized versions of Firefox sharing the same profile, overwriting the current one. Forum thread
"Changing the language of Firefox to English" or "Setting preferred languages inside Firefox"	Needs Draft	Definition of a preferred language, difference with a localized version, setting the first preferred language, sorting out or removing preferred languages, setting a dictionary different from the default one. Forum thread
[URL ARTICLE]	Needs Draft	Notes

Status Templates

Archive?	{{sarchive}}
Archived	{{sarchived}}
Needs Draft	{{sdraft}}
Needs Update	{{supdate}}
In Progress	{{sprogress}}
Updated	{{supdated}}
Ready for L10n	{{sl10n}}