Support/Weekly Meetings/Notes 2012-04-02

Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

• 9:00 AM PST
• 12:00 Noon EST
• 16:00 UTC during summer
• 18:00 CET
• 11:00 CST

Phone call details:

• California: 1-650-903-0800, x92 then 9309 then #,
• Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
• Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

• End of 2012.6 sprint
• Next sprint starts tomorrow - 2012.7

UX

• Deployed Susan’s IA (task-based navigation) on http://support.allizom.org
  • My reference document
• Collected examples and best practices of product pickers, search facets and navigation design patterns for the new SUMO
• This week, I will start drawing paper prototypes
  • That Susan will test in a few weeks, in Portland
• Spent last week in Bandung and Jakarta, working normal hours (10–7pm!) and met with local Mozilla and Campus Representatives
  • Mozilla is coming to Indonesia, formally – it will be my side project

Roundtable

Please add your comments, questions and updates here.

Firefox Status Update

• Need to KB the following issues:
  • TypeError: Components.classes[cid] (caused by add-ons)
  • "Your browser is blocking Flash"

Metrics

• KPI Dashboard
• SUMO
• Mobile specific

Knowledge Base

• We need a coordination meeting - trying to set one up for Thursdays.