Firefox:1.5 Network Error Messages

Error message text for netError.dtd

Firefox 1.5 will feature user-friendly error messages to help users when they encounter various network errors that result in pages not loading. Due to some overlap and checkin depedencies between the rendering of the error messages (bug 280190), and the error message text (bug 301208) this wiki is being used to synchronize the error text changes until it's time to patch the file itself.

You can see a preview of the error message rendering here.

The latest proposed patch to the netError.dtd file is here.

Questions

• will we have access to the attempted URL for use in the error messages?
• will we have access to the product name for use in the error messages?

Error Page label & retry button label

• loadError.label = "Problem loading page"
• retry.label = "Try again"

connectionFailure

Can't connect to this address
Firefox can't establish a connection to the server at this address.

• Could the site be temporarily unavailable? Click "Try Again".
• Are you unable to connect to other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

deniedPortAccess

This port is restricted
This address specifies a network port which is normally used for purposes [em]other[/em] than web browsing. Firefox has canceled the request for your protection.

• Were you trying to view a multimedia or other special type of file? You might need to install a plugin or other software to view the file properly. Use the "Back" button on your browser and check the site for any special requirements.
• Are you lost? Click the "Back" button to go back to the previous page.

dnsNotFound

Can't find this server
Firefox can't find the server at this address.

• Is there a mistake in the address? Check for typing errors such as ww.mozilla.org instead of www.mozilla.org
• Are you unable to find other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

fileNotFound

Can't load this file
Firefox can't find the file at this address.

• Is there a mistake in the address? Check for capitalization or other typing errors.
• Could the file have been moved, renamed or deleted?
• Do you have the required access to see the file at this address?

generic

Can't complete the request
Firefox has experienced a problem, and can't complete the current request right now.

malformedURI

The address isn't valid
This address isn't in a recognized format.

• Does it start with http://? Typical address are of the form http://www.somewhere.com
• Does it contain backwards slashes (e.g. \)? Addresses need to use forward slashes (e.g. /).
• Is there an extra space? Addresses cannot have empty spaces in the middle.

netInterrupt

The connection was interrupted
The connection to the server at this address was interrupted while the page was loading.

• Could the site be temporarily unavailable? Click "Try Again".
• Are you unable to connect to other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

netOffline

Can't browse in offline mode
Firefox is currently in "offline mode" and is unable to browse the web.

• Is your computer on an active network? Use the "File" menu to take the browser out of offline mode and then click "Try Again".

netReset

The connection was reset
The connection to the server at this address was reset while the page was loading.

• Could the site be temporarily unavailable? Click "Try Again".
• Are you unable to connect to other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

netTimeout

The connection timed out
Firefox got tired of waiting to hear back from the server at this address.

• Could the site be temporarily unavailable or too busy? Click "Try Again".
• Are you unable to connect to other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

protocolNotFound

That protocol isn't recognized
Firefox isn't sure what protocol is being specified by this address.

• Were you trying to view a multimedia or other special type of file? You might need to install a plugin or other software to view the file properly. Use the "Back" button on your browser and check the site for any special requirements.

proxyConnectFailure

The proxy server is refusing connections
Firefox is configured to use a proxy server, but that proxy server is refusing connections.

• Are the proxy settings correct? Check the settings in "Preferences" and click "Try Again".

proxyResolveFailure

The proxy server can't be found
Firefox is configured to use a proxy server, but that proxy server cannot be found.

• Are the proxy settings correct? Check the settings in "Preferences" and click "Try Again".
• Are you unable to connect to other sites? Check the computer's network connection.
• Is your computer or network protected by a firewall or proxy? Make sure that Firefox is permitted to access the web.

redirectLoop

The page isn't redirecting properly
Firefox has detected that the server at this address is redirecting the request in a way that will never complete.

• Have you disabled or blocked cookies? Change your cookies settings in "Preferences" to accept cookies for this site and click "Try Again".

unknownSocketType

Unexpected response from server
The server at this address responded to the request in an unexpected way, and Firefox cannot continue.