Support/Weekly Meetings/Agenda 2008-10-13: Difference between revisions
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* [http://spreadsheets.google.com/ccc?key=pcFgq6gBGbHnQyMSMpZ6PYA&hl=en KB metrics] (Cww) | * [http://spreadsheets.google.com/ccc?key=pcFgq6gBGbHnQyMSMpZ6PYA&hl=en KB metrics] (Cww) | ||
===Support Forum=== | ===Support Forum=== | ||
* We're back to not being able to load threads. [https://bugzilla.mozilla.org/show_bug.cgi?id=459479 | * We're back to not being able to load threads. [https://bugzilla.mozilla.org/show_bug.cgi?id=459479 bug] | ||
* Policy on hijacked threads. | * Policy on hijacked threads. | ||
* Policy on threads asking for more information. | |||
===Live Chat=== | ===Live Chat=== | ||
Revision as of 09:36, 13 October 2008
Support » Weekly Meetings » 2008-10-13
Sumo
- Weekly metrics
- Last week's weekly support issues
- Format has completely changed, new status fields.
- Now focuses on getting info from Forums mainly rather than Hendrix.
Knowledge Base
- KB metrics (Cww)
Support Forum
- We're back to not being able to load threads. bug
- Policy on hijacked threads.
- Policy on threads asking for more information.
Live Chat
SFD
- No more feedback. I think we should just pick a date and hope that we have the response that we need.
- Nov 14, 21 work best for me, but I'm open to suggestions.
- Who is best for making presentations? Current topics:
- How to localize articles
- Tips and tricks for keeping up to date on translations
- Localizing for Firefox 3.1