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QA/Bug Triage Guidelines: Difference between revisions
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- take enough time to try to reproduce the bug and only when we could not reproduce it or don’t have enough info to reproduce it, then ask the reporter to try other cases. We should explain the reporter what we have tried, on what version of Firefox we tried to reproduce and then ask for more information if we cannot reproduce the bug (or ask him to try to reproduce the bug in safe mode or with clean profile). | - take enough time to try to reproduce the bug and only when we could not reproduce it or don’t have enough info to reproduce it, then ask the reporter to try other cases. We should explain the reporter what we have tried, on what version of Firefox we tried to reproduce and then ask for more information if we cannot reproduce the bug (or ask him to try to reproduce the bug in safe mode or with clean profile). | ||
- Make sure to set the release status flags appropriately, and nominate release tracking flags if there's any uncertainty about whether the bug should block. | |||
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