Firefox/UX/Team

Introduction

Last Updated

This page was last updated on January 10, 2018.

About

Hi and welcome to the Firefox UX Wiki page! We’re a fun lovin’ bunch of designers, developers, and researchers dedicated to helping create great products that make sense and bring joy to people. You can find us hanging out in #UX on Slack (drop by and say hi!)

Design Values

As we design new features for our existing products, take Firefox to new platforms, and create new products, we find ourselves asking — is this Firefoxy? Is what we’re making a clear expression of what it means to be Firefox? What will make it more Firefoxy? And what will we not do because it’s not true to Firefox? As such we have created the Firefox Design Values to serve as a tool to help us understand the attributes of "Firefoxiness" and to guide us as we work.

User Experience (UX)

Firefox UXers can be found in #ux on Slack. If you have general inquiries regarding Firefox, please contact Philipp Sackl. For all other UX matters, please contact Madhava Enros.

Our UX designers are grouped into pods, balanced for skills and seniority, such that each should have all it needs to take a project from beginning to completion, in partnership with research, design engineering, and content strategy UX team members. We’ve also created the groups to minimize time-zone spread.

Now, the atomic unit of UX assignment is the pod rather than an individual, which means that we’ll always have design team-members for review and feedback on all of our projects. It may mean we can commit to fewer overall projects, but the ones we do commit to should have fewer roadblocks, be able to move faster and create higher quality work.

Name	Title	Area of Focus	Slack	Manager	Location	Timezone	Phonebook
Amin Alhazwani	UX Designer	Design System	:amin	Philipp Sackl	Berlin	GMT +1:00 (Central Europe)	View Entry
Robin Anderson	Senior Mobile UX Designer	Firefox for iOS	:tecgirl	Madhava Enros	San Francisco	GMT -8:00 (Pacific)	View Entry
Bryan Bell	Staff Product/UX Designer	Firefox Browser, Photon, Activity Stream	:bryanbell	Stephen Horlander	Bakersfield	GMT -8:00 (Pacific)	View Entry
Aaron Benson	Senior UX Designer	Firefox Browser, Photon, Activity Stream	:aaron	Markus Jaritz	Austin	GMT -6:00 (Central)	View Entry
Morpheus Chen	Senior UX Designer	Test Pilot	:mochen	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Peko Chen	Visual Designer	Test Pilot	:pekochen	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Emanuela Damani	UX Designer	Design System, Add-ons (Firefox)	:emanuela	Philipp Sackl	Berlin	GMT +1:00 (Central Europe)	View Entry
Madhava Enros	Director, Firefox UX	Suggesting the logo be bigger	:madhava	Nick Nguyen	Toronto	GMT -5:00 (Eastern)	View Entry
Ryan Feeley	Staff Product/UX Designer	Accounts, Sync	:rfeeley	Philipp Sackl	Toronto	GMT -5:00 (Eastern)	View Entry
Sevaan Franks	Staff Product/UX Designer	Test Pilot, Strategy & Insights, Context Graph, New Products	:sevaan	Anthony Lam	Toronto	GMT -5:00 (Eastern)	View Entry
Ryan Gaddis	Senior UX Designer	Privacy, Security	:rgaddis	Philipp Sackl	Denver	GMT -7:00 (Mountain)	View Entry
Stephen Horlander	Principal Designer	Firefox Browser, Photon, Activity Stream, NMX, All the Things	:shorlander	Madhava Enros	Louisville	GMT -5:00 (Eastern)	View Entry
Tina Hsieh	UX Designer	Preferences, Design System, Firefox for Android (Lean Plum)	:tina	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Harly Hsu	UX Manager	Taipei UX & Visual Project/Product Management	:harly	Jacob Shen	Taipei	GMT +8:00 (Taipei)	View Entry
Juwei Huang	Senior UX Designer	Form Autofill	:jhuang	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Carol Huang	Visual Design Lead	Firefox for Android, Photon Mobile, Firefox Rocket	:carol	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Helen Huang	Visual Designer	Preferences, Design System	:helen	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Markus Jaritz	Staff Product/UX Designer	Add-ons, Design System	:designakt	Philipp Sackl	Graz	GMT +1:00 (Central Europe)	View Entry
Anthony Lam	Staff Product Designer	NMX, Mobile Firefox, Firefox Focus	:antlam	Philipp Sackl	Vancouver	GMT -8:00 (Pacific)	View Entry
Amy Lee	Visual Designer	Firefox Browser, Photon, Activity Stream, Animations	:amylee	Markus Jaritz	Toronto	GMT -5:00 (Eastern)	View Entry
Mark Liang	UX Designer/Developer	Firefox for Android (PWA), Test Pilot, Form Autofill	:mliang	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Jack Lin	Senior UX Designer	Firefox for Android, Firefox Rocket	:jalin	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Bryant Mao	UX Designer	Onboarding, Firefox Rocket, Block Autoplay	:bmao	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Eric Pang	UX Visual Designer	Photon, Animations, Search	:epang	Markus Jaritz	Toronto	GMT -5:00 (Eastern)	View Entry
Bram Pitoyo	UX Designer	Firefox Focus, NMX, Firefox Rocket	:bram	Tiffanie Shakespeare	New Zealand	GMT +12:00 (Auckland)	View Entry
Philipp Sackl	Product Design Lead, Firefox	Perceived performance, Management, product direction	:phlsa	Madhava Enros	Munich	GMT +1:00 (Central Europe)	View Entry
Jacqueline Savory	Interaction Designer	Privacy, Security	:jsavory	Philipp Sackl	Vancouver	GMT -8:00 (Pacific)	View Entry
Tiffanie Shakespeare	Interaction Designer	NMX, Firefox Focus	:tif	Philipp Sackl	Portland	GMT -8:00 (Pacific)	View Entry
Fang Shih	Senior Visual Designer	Test Pilot, Form Autofill, Animations	:fshih	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Michael Verdi	Senior Interaction Designer	Onboarding	:verdi	Tiffanie Shakespeare	San Antonio	GMT -6:00 (Central)	View Entry
Philip Walmsley	Senior Visual Designer	Add-ons (AMO)	:pwalm	Philipp Sackl	Vancouver	GMT -8:00 (Pacific)	View Entry
Victoria Wang	Senior UX Designer	Developer Tools	:victoria	Blake Winton	Portland (Remote)	GMT -8:00 (Pacific)	View Entry

User Research (UR)

Our Firefox User Researchers can be found in #userresearch on Slack. If you think you might need some user research, please fill out the Firefox User Research Request Form and someone from the team will contact you.

Name	Title	Area of Focus	Slack	Manager	Location	Timezone	Phonebook
Sharon Bautista	UX Researcher	Test Pilot	:sbautista	Gemma Petrie	Chicago	GMT -6:00 (Central)	View Entry
Jennifer Davidson	Senior UX Researcher	Onboarding, Activity Stream	:jdavidson	Gemma Petrie	Seattle	GMT -8:00 (Pacific)	View Entry
Francis Djabri	UX Researcher	Photon	:fdjabri	William Selman	San Francisco	GMT -8:00 (Pacific)	View Entry
Ruby Hsu	Senior UX Researcher	Firefox for Android, Firefox Rocket	:ruby	Harly Hsu	Taipei	GMT +8:00 (Taipei)	View Entry
Heather McGaw	Senior UX Researcher	Password Manager	:hmcgaw	William Selman	Toronto	GMT -5:00 (Eastern)	View Entry
Gemma Petrie	Lead UX Researcher	NMX, Firefox Focus, Photon	:gemma	Madhava Enros	Chicago	GMT -6:00 (Central)	View Entry
William Selman	Lead UX Researcher	Search, Photon	:wselman	Madhava Enros	Portland	GMT -8:00 (Pacific)	View Entry

Design Engineering

For Design Engineering inquiries, please contact Blake Winton.

Design Engineers live in the shadowy world between design and engineering, simultaneously being both and neither. Wearing the skin of an engineer, while carrying the heart of a designer. Assuring each we are on their team (and yes, we're on your team, too). We take the most outlandish ideas and create interactive prototypes to learn from, and also jump in at the end of a project and help polish off many of the rough edges.

If you need pretty graphics, or detailed specifications, you should ask one of the nice people listed above. If you already have those, and want to see how well they work in the real world, or need someone to move a button up a couple of pixels, then please give us a shout.

Name	Title	Area of Focus	Slack	Manager	Location	Timezone	Phonebook
Blake Winton	UX Development Lead	Prototypes, experiments, polish, internal tools, etc…	:bwinton	Madhava Enros	Toronto	GMT -5:00 (Eastern)	View Entry
Erica Wright	UX Developer	Prototypes, experiments, polish, internal tools, etc…	:erica	Blake Winton	Toronto	GMT -5:00 (Eastern)	View Entry

Content Strategy

Content Strategy works to make Firefox look and sound human. We write the words and create the illustrations that appear in Firefox when you’re first learning to use it, when you’ve run into a problem, and when you need to know that things have changed. We work to make sure that all content in the product is useful, necessary, and appropriate. We collaborate closely with our localization and legal teams,as well as with content creators around the organization. We develop and maintain standards for voice and tone, word use, editorial style, and content patterns.

For Content Strategy inquiries, please contact Michelle Heubusch.

Name	Title	Area of Focus	Slack	Manager	Location	Timezone	Phonebook
Michelle Heubusch	Content Strategy Lead	Photon, Design Systems, Test Pilot, Preferences	:mheubusch	Madhava Enros	Chicago	GMT -6:00 (Central)	View Entry
Brian Jones	Content Strategy Contractor	Onboarding, In-product support (tour and help)	:brjones	Michelle Heubusch	Chicago	GMT -6:00 (Central)	View Entry
Sean Martell	Communication Designer	Illustration, Communication Design	:mart3ll	Madhava Enros	Nova Scotia	GMT -4:00 (Atlantic)	View Entry
Meridel Walkington	UX Content Strategist		:meridel	Michelle Heubusch	Illinois	GMT -6:00 (Central Time)	View Entry

Alumni

Name	Title	Area	Manager	Location	Date left
Daniela Arcese	UX Developer Intern	Design Engineers	Blake Winton	Toronto	July 2017