Reps/Tools and Resources/Workflow: Difference between revisions

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This page lists some tips and tricks about how to organize your work as Rep, Mentor or Council member.
This page lists some tips and tricks about how to organize your work in Bugzilla as Rep. You might not have or require any tasks involving Bugzilla, but if you do, make your life easier.


==Rep==
= Notifications =
==Mentor==
 
===Notifications===
 
One of the main communication problems is that people usually don't follow or answer some bugs or trello tasks they are supposed to.
 
The origin of this problem is just that you don't have the right configuration for notifications in both bugzilla or trello.


'''Situation 1: Uhm, what message? I didn't get anything'''
'''Situation 1: Uhm, what message? I didn't get anything'''


Check [https://bugzilla.mozilla.org/userprefs.cgi?tab=email bugzilla email preferences] and verify that at least you are notified "when someone asks me to set a flag" and "New comments are added ".
Check [https://bugzilla.mozilla.org/userprefs.cgi?tab=email Bugzilla email preferences] and verify that at least you are notified "when someone asks me to set a flag" and "New comments are added".


'''Situation 2: Oh dude, I have 7580 pending bugmails and notifications'''
'''Situation 2: I have 7580 pending bug mails and notifications'''


Maybe you should review your notification strategy. My recommendation would be:
Maybe you should review your notification strategy. Our recommendation would be:


* Let's be honest, mark the 7580 notifications as read, you are not gonna make it any time soon, let's start from scratch.
* Let's be honest, mark the 7580 notifications as read, you are not gonna make it any time soon, let's start from scratch.
* Go to [https://bugzilla.mozilla.org/userprefs.cgi?tab=component_watch bugzilla component watch settings] and remove yourself from places you really don't need to get every single comment or change.
* Go to [https://bugzilla.mozilla.org/userprefs.cgi?tab=component_watch Bugzilla component watch settings] and remove yourself from places you really don't need to get every single comment or change.
* Now go to [https://bugzilla.mozilla.org/page.cgi?id=mydashboard.html bugzilla dashboard] and check flags and open bugs that are still assigned to you.
* Now go to [https://bugzilla.mozilla.org/page.cgi?id=mydashboard.html Bugzilla dashboard] and check flags and open bugs that are still assigned to you.
* Take action!
* Take action!


'''For everyone'''
'''Situation 3: I have too many emails in one folder'''
 
As mentors you will be getting a lot of bugmail and notifications, be smart, use email filters to handle these emails out of your inbox and place them into a fancy folder where you just have that, pending notifications. It's never a good idea to let these emails mix with your inbox and turn into noise-mails driving you mad.
 
[https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters How to set up email filters in Thunderbird].
 
[https://support.google.com/mail/answer/6579?hl=en How to set up email filters in Gmail].


==Council==
* [https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters How to set up email filters in Thunderbird].
* [https://support.google.com/mail/answer/6579?hl=en How to set up email filters in Gmail].

Revision as of 21:59, 15 June 2020

MozRep-Final-Outline.png Main | Join | Procedures (SOPs) | Leadership (Resources) | Meetings | Website | FAQ


This page lists some tips and tricks about how to organize your work in Bugzilla as Rep. You might not have or require any tasks involving Bugzilla, but if you do, make your life easier.

Notifications

Situation 1: Uhm, what message? I didn't get anything

Check Bugzilla email preferences and verify that at least you are notified "when someone asks me to set a flag" and "New comments are added".

Situation 2: I have 7580 pending bug mails and notifications

Maybe you should review your notification strategy. Our recommendation would be:

  • Let's be honest, mark the 7580 notifications as read, you are not gonna make it any time soon, let's start from scratch.
  • Go to Bugzilla component watch settings and remove yourself from places you really don't need to get every single comment or change.
  • Now go to Bugzilla dashboard and check flags and open bugs that are still assigned to you.
  • Take action!

Situation 3: I have too many emails in one folder

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