TestEngineering/Performance/Triage Process: Difference between revisions

→‎Triage Duty: intermittent investigation changed from 10+ failures per week to 15+ failures per week
(→‎Triage Duty: intermittent investigation changed from 10+ failures per week to 15+ failures per week)
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** Glimpse over the failure details, and if incomplete information has been added as the first comment, add the relevant part of the log as a new comment. ** If it’s a duplicate bug mark it as such, or if not related to the component move it immediately to the correct one.  
** Glimpse over the failure details, and if incomplete information has been added as the first comment, add the relevant part of the log as a new comment. ** If it’s a duplicate bug mark it as such, or if not related to the component move it immediately to the correct one.  
** Intermittent failures should have a priority of P5 by default, unless they need investigation and a fix immediately. Then set a priority of P2 and find an owner.
** Intermittent failures should have a priority of P5 by default, unless they need investigation and a fix immediately. Then set a priority of P2 and find an owner.
** On Monday the triage owner or person on triage duty goes through all the bugs that got updated by the intermittent failures bot. If there is a top-occurring failure make sure to assign the bug to someone familiar with the affected code. Failures which happened less often (like lesser than 10 times in the last week) you can simply ignore.
** On Monday the triage owner or person on triage duty goes through all the bugs that got updated by the intermittent failures bot. If there is a top-occurring failure make sure to assign the bug to someone familiar with the affected code. Failures which happened less often (like less than 15 times in the last week) you can simply ignore.
* Untriaged bugs:
* Untriaged bugs:
** Bugs without a priority set should move to P3 by default, which means it will be fixed at some point. Only set P2 if the bug blocks current OKRs.
** Bugs without a priority set should move to P3 by default, which means it will be fixed at some point. Only set P2 if the bug blocks current OKRs.