Support/Firefox2EOL: Difference between revisions
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== Will we keep Firefox 2 content in the Knowledge Base == | == Will we keep Firefox 2 content in the Knowledge Base == | ||
Firefox 2 content will be kept until the percentage of support.mozilla.com visitors using Firefox 2 reaches less than | Firefox 2 content will be kept until the percentage of support.mozilla.com visitors using Firefox 2 reaches less than 2%. | ||
== Transition period == | == Transition period == | ||
We want to encourage Firefox 2 users to update to the latest version. To do this, we will create a dynamic content block, that will notify Firefox 2 users that they should update. The wording for the content block will be provided by the Marketing team. | |||
=== Firefox2-only articles === | === Firefox2-only articles === | ||
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For articles that apply to both Firefox 2 and Firefox 3, the same content will be displayed, when Firefox 2.0 is selected under "Show content customized for". Instead of adding it manually to hundreds of articles, we will have it applied to the article stylesheet. | For articles that apply to both Firefox 2 and Firefox 3, the same content will be displayed, when Firefox 2.0 is selected under "Show content customized for". Instead of adding it manually to hundreds of articles, we will have it applied to the article stylesheet. | ||
== After transition == | == After transition == | ||
After the percentage of support.mozilla.com visitors using Firefox 2 reaches less than 2%, we will probably move Firefox 2 content to the Archive category. | After the percentage of support.mozilla.com visitors using Firefox 2 reaches less than 2%, we will probably move Firefox 2 content to the Archive category. | ||
Revision as of 00:28, 10 April 2009
Will we keep Firefox 2 content in the Knowledge Base
Firefox 2 content will be kept until the percentage of support.mozilla.com visitors using Firefox 2 reaches less than 2%.
Transition period
We want to encourage Firefox 2 users to update to the latest version. To do this, we will create a dynamic content block, that will notify Firefox 2 users that they should update. The wording for the content block will be provided by the Marketing team.
Firefox2-only articles
For articles that only apply to Firefox 2 and not Firefox 3, we can add the content block manually. The English articles that only apply to Firefox 2 are:
- Gray bar below the status bar
- Quality Feedback Agent
- DOM Inspector
- Firefox prints pages in a different layout
- OCSP error when accessing secure sites
Firefox2+3 articles
For articles that apply to both Firefox 2 and Firefox 3, the same content will be displayed, when Firefox 2.0 is selected under "Show content customized for". Instead of adding it manually to hundreds of articles, we will have it applied to the article stylesheet.
After transition
After the percentage of support.mozilla.com visitors using Firefox 2 reaches less than 2%, we will probably move Firefox 2 content to the Archive category.