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Firefox/Projects/Automatic Recovery: Difference between revisions
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== Summary == | == Summary == | ||
The purpose of this project is to reframe how Firefox deals with failures.<br> | The purpose of this project is to reframe how Firefox deals with failures.<br> | ||
<br> | '''Currently our process is:'''<br>-The user notices undesirable symptoms (like "firefox won't start").<br>-The user has to seek out the solution on their own (go to a support form, learn about safe mode, follow the various steps). | ||
<br> | |||
<br> | '''Proposed approach:'''<br>-Firefox detects what is happening (notices that it crashed repeatedly and before displaying about:sessionrestore)<br>-Firefox automatically takes the logical course of action (launches into safe mode).<br> | ||
The idea is to apply this model of automatic recovery to as many errors as we can, launching into Safe Mode is just one instance of the new approach.<br> | <br> | ||
The idea is to apply this model of automatic recovery to as many errors as we can, launching into Safe Mode is just one instance of the new approach.<br> | |||
== Current Status == | == Current Status == | ||
Complete<br> | '''Complete'''<br> | ||
*Automatically restart on crash (fixed in Shiretoko)<br> | *Automatically restart on crash (fixed in Shiretoko)<br> | ||
*Auomatically show about:sessionrestore on two start up crashes (Fixed in Shiretoko)<br> | *Auomatically show about:sessionrestore on two start up crashes (Fixed in Shiretoko)<br> | ||
<br> | <br> | ||
== Next Steps == | == Next Steps == | ||
*Automaticaly launch into Safe Mode when about:session restore can't even load (third sequential start up crash). | *Automaticaly launch into Safe Mode when about:session restore can't even load (third sequential start up crash). | ||
*Identify additional areas where where we can do an automated recovery (fourth start up crash? locked places file? etc.) | *Identify additional areas where where we can do an automated recovery (fourth start up crash? locked places file? etc.) | ||
<br> | |||
== Related Bugs == | == Related Bugs == | ||
{{bug|347680}} | {{bug|347680}} | ||
== Team == | == Team == | ||
Simon Bünzli: about:sessiorestore<br> | Simon Bünzli: about:sessiorestore<br> | ||
Michael Kohler: launching into safe mode<br> | |||
(otherwise the project as a whole is currently inactive)<br> | |||
== Designs == | == Designs == | ||
[https://bug347680.bugzilla.mozilla.org/attachment.cgi?id=336775 Automatically dealing with start up crashes] (kind of old, but shows general idea)<br> | [https://bug347680.bugzilla.mozilla.org/attachment.cgi?id=336775 Automatically dealing with start up crashes] (kind of old, but shows general idea)<br> | ||
<br> | <br> | ||
== Goals/Use Cases == | == Goals/Use Cases == | ||
*Firefox "Just Works," even when it is actually rather broken.<br> | *Firefox "Just Works," even when it is actually rather broken.<br> | ||
== Non Goals == | == Non Goals == | ||
*Telling the user what went wrong on a implementation level<br> | *Telling the user what went wrong on a implementation level<br> | ||
*Telling the user how Firefox works or should work on an implementaiton level<br> | *Telling the user how Firefox works or should work on an implementaiton level<br> | ||
*Telling the user what support articles they need to read<br> | *Telling the user what support articles they need to read<br> | ||
*Telling the user what steps they need to take | *Telling the user what steps they need to take | ||
*Branding a tool for recovery (like calling it "Safe Mode")<br> | *Branding a tool for recovery (like calling it "Safe Mode")<br> | ||
<br> | <br> | ||