Thunderbird/StatusMeetings/2009-10-27: Difference between revisions
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=== Support === | === Support === | ||
# Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week, no Anti-Virus this week. Confirmed with ss that the anti-virus false alarms are simply mistakes by the Vendors i.e. AVG and Trend Micro and not a problem with the Thunderbird 2 process (i.e. vendors were notified for 2.0.0.23 | # Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week, no Anti-Virus this week. Confirmed with ss that the anti-virus false alarms are simply mistakes by the Vendors i.e. AVG and Trend Micro and not a problem with the Thunderbird 2 process (i.e. vendors were notified for 2.0.0.23 properly) | ||
## Cannot receive email | ## Cannot receive email | ||
## Cannot send email | ## Cannot send email |
Revision as of 08:33, 27 October 2009
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Thunderbird Meeting Details :
- Tuesday, October 27th, 16:30 UTC (9:30am Pacific, 12:30pm Eastern)
- How to dial-in
Agenda
- Who's taking minutes? --> asuth
- Minute taking Schedule. Talk to davida for schedule changes/additions.
Action Items
New
Open
- Planning for a dry-run security firedrill build
- Fire drill itself expected to happen after code freeze
Closed
Thunderbird 3
RC1 etc
- Now in String freeze
- Branching completed
- Schedule:
- Code Freeze for RC1: 2009-10-30 23:59 PST
- L10n deadline: 2009-11-02 23:59 PST
- RC1 builds start on: 2009-11-03
- Subsequent RCs as necessary.
- Blockers
- blocking-thunderbird3+: 36 (-3)
- TB 3 Needs: 1 (-1)
- GloDa patch: asuth still working through tests, likely to land today (Tues) or Weds
- Proposed Blocking
- Proposed Blockers (all): 5 (-6)
- Fixed RC1
- TB 3.0rc1 - blocking: 109 (+9)
- Please set bugs to assigned status (as well as owner to you) if you want to do them.
- If you have other bugs assigned to you that you don't want to do, please reassign or discuss with drivers.
- If you see what look like theme/css issues, especially on Windows, please file a bug, with a screenshot, and the version of Windows you're running. Tag it with a "polish" keyword, and nominate it for blocking-tb3?.
QA Updates
Marketing Updates
IT update
Documentation
Support
- Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week, no Anti-Virus this week. Confirmed with ss that the anti-virus false alarms are simply mistakes by the Vendors i.e. AVG and Trend Micro and not a problem with the Thunderbird 2 process (i.e. vendors were notified for 2.0.0.23 properly)
- Cannot receive email
- Cannot send email
- Windows 7 - it works well for some not so well for others
- address book (how to use, how to export contacts)
- email lost (fixed by compacting folders and deleting .msf)
- Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0)
- Thunderbird 3 Beta 4 restarts after closing
- Windows 7
- SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, gozer spinning up staging instance for this morning (Tues), looks like we can get inexpensive MoMo-ized port of Fennec theme from Gary Cunningham-Lee
- Key Support stats from the following graphic:
- approximately 20 / day (143/7, basically same as l last week if we subtract the Raindrop topics)
- total new topics:143 total replies: 116 (Ruby Code)
- date:20091020 #new support topics:20 resolved: 11
- date:20091021 #new support topics:14 resolved: 6
- date:20091022 #new support topics:18 resolved: 11
- date:20091023 #new support topics:20 resolved: 22
- date:20091024 #new support topics:21 resolved: 4
- date:20091025 #new support topics:13 resolved: 3
- date:20091026 #new support topics:19 resolved: 7
- #replies from non MoMo folks: 1 from TMZ (thanks!) 18 from gyurrika (thanks and welcome!), 3 from Andrea (thanks!) MoMo folks: 2 from Philipp and 1 from Martin of Lightning (thanks!) 59 from Roland,19 from Ludo (thanks) 1 from Mark Banner (thanks!), Bienvenu 9 (thanks!), 1 from Andrew Sutherland (thanks@)
- happiness metric: API doesn't have happiness emotitags, asked GS staff about that, code in progress: http://gist.github.com/190094, manual happiness metric = 109 - 59 = 50 (7 last week), 41 Hendrix messages (generally Hendrix messages are unhappy but this week we had 4 happy messages about Gloda! Thanks!) - will write myself a bug to track down Hendrix for Thunderbird 3 and get rid of it as much as possible