Labs/Personas/Support

The official Personas FAQ lives on getpersonas.com.

Some additional questions are answered here.

Why Doesn't The Selected Persona Appear Correctly?

Sometimes, when you select a persona, its images don't appear at the top or bottom of the browser, or they only style part of the "chrome" (the interface of the browser). The three most common reasons this happens are:

• You are using a Firefox theme. Personas is not compatible with Firefox themes, which can make changes to Firefox's interface that Personas cannot anticipate. To fix the problem, switch back to Firefox's default theme.
• You are using an operating system theme. Personas is not compatible with operating system themes, which can make changes to the default interface for applications (including Firefox) that Personas cannot anticipate. To fix the problem, switch back to the operating system's default theme. Note: this is not an issue on Mac OS X, which doesn't feature operating system themes.
• Personas and another extension are making conflicting changes to Firefox's interface. To fix the problem, try disabling other extensions one by one to identify the extension causing the problem, then leave that extension disabled.

Workarounds for specific cases:

• You are either using the Windows 2000 operating system, or the Windows Classic desktop theme on a later Windows operating system. (The only operating system desktop theme on Windows 2000 is named Windows Classic in later Windows operating systems which add more themes.) Personas does not maintain and test theme-specific workarounds to override the -moz-appearance CSS rule for the statusbar of this theme (bug 487711).
  • One workaround: Personas Windows Classic Statusbar, an extension add-on for Firefox or Thunderbird.

Personas & Other Extensions

Sometimes Personas doesn't work or look quite right when used along with other extensions. Here are some of the known issues:

• All-in-One Sidebar: the Personas background image only partly shows through underneath the sidebar.
  
  • This is a problem with Gallery Personas, which have a limited height of 300.  However it is possible to fill the full height of the sidebar by creating your own taller custom persona from a local file.

How can I download a Persona to use offline?

See Personas/Saving_a_Gallery_Persona

What tools are available for creating Personas?

There is a tutorial on the getpersonas.com website.

There is a bash script shape_persona.sh which uses imagemagick to add add 3d gradient effects to persona images. A live web page which allows you to use this script from your browser is being tested here.

The GIMP and Photoshop are good tools for editing images. If you use layers and keep a copy of your .xcf or .psd file you can apply the same overlay effects to different background images in the future.