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| ==I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user?==
| | See [[Bugzilla:FAQ#Email]]. |
| The user can stop Bugzilla from sending any mail by unchecking all boxes on the 'Preferences' -> 'Email Preferences' page.
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| (As of 2.18, this is made easier by the addition of a 'Disable All Mail' button.)
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| Alternately, an administrator can disable all bugmails for this user from the administrative pages. This will override their personal preferences, and they will never be sent mail again.
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| ==I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it?==
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| To disable email,
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| set the mail_delivery_method parameter to none (2.20 and later), or
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| $enableSendMail
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| parameter to '0' in either BugMail.pm (2.18 and later)
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| or processmail (up to 2.16.x).
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| Up to 2.16.x, changing
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| $enableSendMail
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| will only affect bugmail; email related to password changes,
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| email address changes, bug imports, flag changes, etc. will still be sent out.
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| As of the final release of 2.18, however,
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| the above step will disable all mail sent from Bugzilla for any purpose.
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| To have bugmail (and only bugmail) redirected to you
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| instead of its intended recipients, leave
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| $enableSendMail
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| alone; instead, edit "template/en/default/email/newchangedmail.txt.tmpl" as follows:
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| *Replace "To:" with "X-Real-To:"
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| *Add a "To: <your_email_address>"
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| | |
| == I want whineatnews.pl to whine at something other than new and reopened bugs. How do I do it?==
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| For older versions of Bugzilla,
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| you may be able to apply Klaas Freitag's patch for "whineatassigned",
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| which can be found in
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| [https://bugzilla.mozilla.org/show_bug.cgi?id=6679 bug 6679]. | |
| Note that this patch was made in 2000,
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| so it may take some work to apply cleanly to any releases of Bugzilla
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| newer than that, but you can use it as a starting point.
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| An updated (and much-expanded) version of this functionality
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| is due to be released as part of Bugzilla 2.20;
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| see [https://bugzilla.mozilla.org/show_bug.cgi?id=185090 bug 185090]
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| for the discussion, and for more up-to-date patches if you just can't wait.
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| ==How do I set up the email interface to submit/change bugs via email?==
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| On older versions, you can find an updated README.mailif file in the contrib/ directory of your Bugzilla distribution that walks you through the setup.
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| On Version 3.0.x, read [http://www.bugzilla.org/docs/3.0/html/api/email_in.html this API documentation] about using email_in.pl. the script receives a message file as a command line parameter, and processes it.
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| ==Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. What gives?==
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| If you are using sendmail, try enabling sendmailnow in editparams.cgi.
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| For earlier versions of sendmail,
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| one could achieve significant performance improvement in the UI
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| (at the cost of delaying the sending of mail) by setting this parameter to off.
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| Sites with sendmail version 8.12 (or higher) should leave this on,
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| as they will not see any performance benefit.
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| If you are using an alternate
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| [http://www.bugzilla.org/docs/tip/html/glossary.html#gloss-mta MTA],
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| make sure the options given in Bugzilla/BugMail.pm and any other place
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| where sendmail is called are correct for your MTA.
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| ==How come email from Bugzilla changes never reaches me?==
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| Double-check that you have not turned off email in your user preferences.
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| Confirm that Bugzilla is able to send email by visiting the "Log In" link
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| of your Bugzilla installation and clicking the "Submit Request" button
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| after entering your email address.
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| If you never receive mail from Bugzilla,
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| chances are you do not have sendmail in "/usr/lib/sendmail".
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| Ensure sendmail lives in, or is symlinked to, "/usr/lib/sendmail".
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| If you are using an MTA other than sendmail
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| the sendmailnow param must be set to on or no mail will be sent.
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| {{Navigation Bugzilla FAQ}}
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| [[category:Bugzilla|F]]
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