Talk:Eudora Releases: Difference between revisions

Talk:Eudora Releases (view source)

Revision as of 13:24, 22 October 2010

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Anton222

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 Thanks
 YO
+I have just downloaded Eudora OSE having been a Eudora user on a Apple Mac for some ten years - yes TEN YEARS.
+It did not overwrite 6.2.4 but created a standalone second Eudora application icon in my OSX (10.4.11) Applications folder. When I started the install sequence it managed to transfer most of my account settings to the OSE application and is able to receive incoming mail.
+However it will NOT receive mail - the error message states "Unable to authenticate to SMTP server smtp.homecall.co.uk. It does not support authentication (SMTP-AUTH)although you have chosen to use authentication. Uncheck 'Use name and password for that server or contact your ISP - in my case PIPEX a subsidiary of TALKTALK UK.
+The SMTP settings are identical as for 6.2.4 which thankfully still works properly. Pipex is unable to help and cannot understand the fault at all.
+Pipex do actually offer support on Eudora 6.2.4 but were unable to find any ISP support for Eudora OSE. I have spent several hours posting enquiries on the Mozilla wiki and Thunderbird support sites - after 10 days NOT A SINGLE RESPONSE, I have emailed one of the creators of Eudora OSE, the administrator of mozillazine.org and the webmaster at Qualcomm. NOT A SINGLE REPLY !!!!
+It is not that there is no active support for Eudora OSE - that I can understand for a free application - but there are no technical support pages, nothing that deals with Authentication problems and above all in the Eudora OSE pages no indication of any support whatsoever for ISPs let alone users.
+It is clear that after all the beta years the creators have learnt nothing about marketing or support. Even with this the site I am posting on for a newcomer it took me a long time te find out the + sign is 'Post' or 'contact us'
+It is clear this site and the Eudora OSE application is intended for very technically skilled people only.
+I shall keep to 6.2.4 till I transfer over to the OSX Mail application. AFTER 10 YEARS THIS IS A REAL DISAPPOINTMENT LIKELY TO BE SHARED BY MANY OTHER LOYAL EUDORA USERS.