Support/Goals/UX Testing: Difference between revisions

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***A friend told you you should update your flash plugin. You need to figure out how to do that.
***A friend told you you should update your flash plugin. You need to figure out how to do that.
*Focus: Getting help for Firefox [2010-12-10]
*Focus: Getting help for Firefox [2010-12-10]
**Give users a prompt starting with Firefox on the default home page
**Give users the prompts from above but have them start with Firefox on the default home page.
***You've noticed that Firefox seems to crash a lot lately. It doesn't do it all the time but occasionally when visiting different websites it just disappears on you.
***You keep having problems with websites and your friend told you that you should clear your cookies and cache.
***You just upgraded Firefox and now every website gives you a "Server not found" message.
Confirmed users
3,193

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