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Support/Goals/2011Q2/KB Doc Policies: Difference between revisions
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As we release Firefox every six weeks the issues and items that users will need documentation for will change at a much faster rate. There will be a lot of articles (like troubleshooting crashes, or using bookmarks) that may never go away but there will others that become obsolete or not of concern for users. We should archive these article and focus on the most pressing issues. We should be able to document 99% of what users need in 100 to 200 articles. | As we release Firefox every six weeks the issues and items that users will need documentation for will change at a much faster rate. There will be a lot of articles (like troubleshooting crashes, or using bookmarks) that may never go away but there will others that become obsolete or not of concern for users. We should archive these article and focus on the most pressing issues. We should be able to document 99% of what users need in 100 to 200 articles. | ||
==Article discussions== | |||
We should start using the discussion tab on each article. The idea is, you subscribe to notifications so you know which article are being talked about (similar to today minus the main article forum list). I’d propose that we use the KB Article Forum to discuss issues, thoughts, policies for articles in general plus proposals for new articles. | |||