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Support/PostCrash: Difference between revisions
→Notes from using the PostCrash email feature
Michaelverdi (talk | contribs) |
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*Only one crash signature per campaign means lots of duplication. It seems that the normal use-case will be to send the same email with the same fx versions and date range to multiple crash signatures. Right now these all have to be set up as separate campaigns. | *Only one crash signature per campaign means lots of duplication. It seems that the normal use-case will be to send the same email with the same fx versions and date range to multiple crash signatures. Right now these all have to be set up as separate campaigns. | ||
*There is no way to see how many users you'll be emailing without setting up the whole campaign which, with the one signature per campaign limit, means that lots of repetitive work could result in not emailing any users. | *There is no way to see how many users you'll be emailing without setting up the whole campaign which, with the one signature per campaign limit, means that lots of repetitive work could result in not emailing any users. | ||
* There needs to be better filtering. I'd like to be able to filter on OS (like windows 7 vs windows XP) and also uptime (sometimes the cause of a startup crash is different from the cause of a non-startup crash). Lastly, filtering by extension/module would be awesome: "We know you have the XYZ extension, please disable it to avoid crashes" | |||
* Some kind of visual UI change or new pageload when clicking "send emails" would help let you know that the button click actually went through. | |||
Since there was a release just before setting the campaigns up, Robert asked me to wait until the next day to actually send out the emails. Also, while setting up the campaigns I ran into some signatures that didn't have any users to email even though Robert had already checked that there were, in fact, users to email. [https://bugzilla.mozilla.org/show_bug.cgi?id=668687 Bug 668687] | Since there was a release just before setting the campaigns up, Robert asked me to wait until the next day to actually send out the emails. Also, while setting up the campaigns I ran into some signatures that didn't have any users to email even though Robert had already checked that there were, in fact, users to email. [https://bugzilla.mozilla.org/show_bug.cgi?id=668687 Bug 668687] | ||