Support/Weekly Meetings/Notes 2011-12-19: Difference between revisions

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* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-27 12-27-11] next week
* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-27 12-27-11] next week


** Elastic Search is almost ready to be tested
** SUMO to get more UX resources soon
== Roundtable ==
== Roundtable ==
 
* Michelle had an awesome vacation
* A Sumo day will take place on Wednesday, blog post coming up.


== Firefox Status Update ==
== Firefox Status Update ==
*Firefox 9 launches tomorrow but automatic updates will not be turned on.
* Firefox 9 launches tomorrow but automatic updates will not be turned on.
* Firefox 10 for mobile will be shipped with the XUL UI.


== Metrics ==
== Metrics ==
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*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific]
*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific]
* Read data: http://dm-sumotools01.mozilla.org/weeklymetrics/reads.html
* Read data: http://dm-sumotools01.mozilla.org/weeklymetrics/reads.html
SUMO team to meet on Tuesday to finalize the KPIs


== Knowledge Base ==
== Knowledge Base ==
*Continuing to work on contributor documentation like [https://support.mozilla.com/en-US/kb/article-review-guidelines Article review guidelines]
* Continuing to work on contributor documentation like [https://support.mozilla.com/en-US/kb/article-review-guidelines Article review guidelines]
*[https://support.mozilla.com/en-US/forums/knowledge-base-articles/708023?last=44043 Firefox 10 updates]
* [https://support.mozilla.com/en-US/forums/knowledge-base-articles/708023?last=44043 Firefox 10 updates]


== Mobile ==
== Mobile ==

Latest revision as of 17:48, 19 December 2011

Meeting Details

Mondays (meeting duration approx. 30-45 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

    • Elastic Search is almost ready to be tested
    • SUMO to get more UX resources soon

Roundtable

  • Michelle had an awesome vacation
  • A Sumo day will take place on Wednesday, blog post coming up.

Firefox Status Update

  • Firefox 9 launches tomorrow but automatic updates will not be turned on.
  • Firefox 10 for mobile will be shipped with the XUL UI.

Metrics

SUMO team to meet on Tuesday to finalize the KPIs

Knowledge Base

Mobile

Services

Support Forum

Live Chat