Support/Weekly Meetings/Notes 2012-01-23: Difference between revisions
< Support | Weekly Meetings
Jump to navigation
Jump to search
No edit summary |
|||
| Line 18: | Line 18: | ||
* [http://moxie.jamessocol.com/bugstats/sumo/2012-01-31 01-31-12] next week | * [http://moxie.jamessocol.com/bugstats/sumo/2012-01-31 01-31-12] next week | ||
* Last known blockers for Elastic Search land on prod today. We will be trying to index on prod for the first time afterwards. *fingers crossed* | * Last known blockers for Elastic Search land on prod today. We will be trying to index on prod for the first time afterwards. *fingers crossed* | ||
* The first part of the [https://support.allizom.org/en-US/kpi/dashboard KPI dashboard] will land tomorrow. | |||
== UX | == UX == | ||
* Susan started interviewing staff | |||
* Bram started putting the most important tasks into an app that allows us to test our navigation. | |||
== Roundtable == | == Roundtable == | ||
'''Please add your comments, questions and updates here. ''' | '''Please add your comments, questions and updates here. ''' | ||
* discussion about [https://wiki.mozilla.org/Army_of_Awesome/Facebook Army of Awesome Facebook?] #Swarnava | * discussion about [https://wiki.mozilla.org/Army_of_Awesome/Facebook Army of Awesome Facebook?] #Swarnava | ||
** David to sync up with the engagement team to pick up the ball, again. | |||
* [https://wiki.mozilla.org/Talk:Support/Firefox_Features/Clean_up_user_profile Firefox reset feature] (this doesn't really have a name) initial implementation may make Firefox 12. | * [https://wiki.mozilla.org/Talk:Support/Firefox_Features/Clean_up_user_profile Firefox reset feature] (this doesn't really have a name) initial implementation may make Firefox 12. | ||
* Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [ | * Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [Michelle] | ||
** Please give feedback in the forums. | |||
== Firefox Status Update == | == Firefox Status Update == | ||
Firefox 10: | Firefox 10: Jan 31st push scheduled. | ||
Major blockers at the moment: currently GC/CC pauses on mac (v. hard to repro in house); crash caused by malware (can't reproduce in house). We may ship with both. Flash 11 (latest version) isn't compatible with Firefox 10 and OSX 10.5 (maybe). | |||
Major blockers at the moment: currently GC/CC pauses on mac (v. hard to repro in house); crash caused by malware (can't reproduce in house). | |||
== Metrics == | == Metrics == | ||
*[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO] | *[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO] | ||
* We are getting complete logs by now again, we are going to collect logs for two weeks before we compare them to webtrends data to understand our webtrends numbers. | |||
*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | *[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | ||
| Line 50: | Line 54: | ||
* Developer team sprinting to launch Sync on Android Native on time. Dependency to create updated documentation. | * Developer team sprinting to launch Sync on Android Native on time. Dependency to create updated documentation. | ||
* Browser ID log-in on the works. Updates soon. | * Browser ID log-in on the works. Updates soon. | ||
* Ibai to update Michael on the status of sync for Firefox 10 ESR. | |||
=== Marketplace === | === Marketplace === | ||
| Line 59: | Line 64: | ||
== Live Chat == | == Live Chat == | ||
* We need to remove all references to Live Chat from SUMO | |||
Revision as of 18:24, 23 January 2012
Meeting Details
Mondays (meeting duration approx. 30 minutes) at:
- 9:00 AM PST
- 12:00 Noon EST
- 16:00 UTC during summer
- 18:00 CET
- 11:00 CST
Phone call details:
- California: 1-650-903-0800, x92 then 9309 then #,
- Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
- Skype (free): +1 800 707 2533, pin 369 - then 9309 then #
irc.mozilla.org: #sumo <== Click the link to use web-based chat
Sumo Development Update
- 01-24-12 tomorrow
- 01-31-12 next week
- Last known blockers for Elastic Search land on prod today. We will be trying to index on prod for the first time afterwards. *fingers crossed*
- The first part of the KPI dashboard will land tomorrow.
UX
- Susan started interviewing staff
- Bram started putting the most important tasks into an app that allows us to test our navigation.
Roundtable
Please add your comments, questions and updates here.
- discussion about Army of Awesome Facebook? #Swarnava
- David to sync up with the engagement team to pick up the ball, again.
- Firefox reset feature (this doesn't really have a name) initial implementation may make Firefox 12.
- Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [Michelle]
- Please give feedback in the forums.
Firefox Status Update
Firefox 10: Jan 31st push scheduled.
Major blockers at the moment: currently GC/CC pauses on mac (v. hard to repro in house); crash caused by malware (can't reproduce in house). We may ship with both. Flash 11 (latest version) isn't compatible with Firefox 10 and OSX 10.5 (maybe).
Metrics
- SUMO
- We are getting complete logs by now again, we are going to collect logs for two weeks before we compare them to webtrends data to understand our webtrends numbers.
- Mobile specific
Knowledge Base
- New article sidebar went live on Friday. It looks like the misplaced help requests have stopped. We'll have to watch and see if we still get helpful feedback.
- We have three weeks left to track and update articles for Firefox 11. Mobile articles can use your help! Every single one will change.
- KB Review Sprint - Thursday, Jan 26th.
Mobile
Services
Sync
- Add-on Sync stable in Aurora. Ready to launch in Firefox 11
- Developer team sprinting to launch Sync on Android Native on time. Dependency to create updated documentation.
- Browser ID log-in on the works. Updates soon.
- Ibai to update Michael on the status of sync for Firefox 10 ESR.
Marketplace
- Beta delayed to March 21st
- General Launch some time around June.
- SUMO developments are evolving great thanks to the development team.
Support Forum
Live Chat
- We need to remove all references to Live Chat from SUMO